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Author Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH  (Read 628603 times)
dewdeded
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September 04, 2017, 01:13:23 PM
 #4861

Update: Refreshing the withdrawal page a lot works. After ~10 refreshes it put me through to the withdrawal page and submitted a withdrawal successfully
Coins or Fiat?
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September 04, 2017, 01:16:23 PM
 #4862

Update: Refreshing the withdrawal page a lot works. After ~10 refreshes it put me through to the withdrawal page and submitted a withdrawal successfully
Coins or Fiat?

Fiat (EUR)
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September 04, 2017, 02:06:54 PM
 #4863

That should be illegal, i'm pretty sure their stopping withdraw on their side
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September 04, 2017, 02:07:17 PM
 #4864

Update: Refreshing the withdrawal page a lot works. After ~10 refreshes it put me through to the withdrawal page and submitted a withdrawal successfully
Coins or Fiat?

Fiat (EUR)

This worked for me also, spent all day trying to exchange my eth to euro and finally about an hour ago it worked but the withdrawal page said my tier was insufficient but I then just refreshed the page once and was able to put in my withdrawal request so I think the website is just a bit buggy today!

Smiley
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September 04, 2017, 02:47:19 PM
 #4865

Got a response from support so I think all is going to be OK Smiley

   
Quote
Gil (Kraken Support)
Sep 4, 07:31 PDT

Hello,

Thank you for taking the time to send us this message. We certainly understand your frustrations with the platform. We are always looking to make improvements to our service and a new trading engine should be coming soon.

In the meantime, try deleting your browser cache and waiting a few minutes before trying to resubmit your order.

We recognize the trading engine issues, and we hope that the new trading engine will help solve the problems, though it is not a guarantee that it will always run perfectly. This is the risk of trading electronically, especially on an online platform.

I will be forwarding your message to the Development team directly. We always appreciate input from our loyal customers and try to use their feedback to improve Kraken for everybody.

Please feel free to contact us in the future with any additional questions or issues.

Regards,

Gil
Kraken Client Engagement
MirkoIta
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September 04, 2017, 05:08:47 PM
 #4866

I also made a FIAT withdrawal (EUR) a couple of hours ago and it went thru without any issue.

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September 04, 2017, 05:33:28 PM
 #4867

For the sake of completeness, I've used also today Kraken and it was a way more snappier experience. No server down errors from cloudflare, and generally site much more quicker to load.

So i think that what I've experienced a couple of days ago, maybe was just the site under heavy load/DDOS attack ongoing

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September 04, 2017, 06:22:59 PM
 #4868

For the sake of completeness, I've used also today Kraken and it was a way more snappier experience. No server down errors from cloudflare, and generally site much more quicker to load.

So i think that what I've experienced a couple of days ago, maybe was just the site under heavy load/DDOS attack ongoing


I had 3 cloudfare errors earlier this morning. I'm trying to trade on Kraken right now but it keeps giving me "Error 821" when trying to place limit sell orders. Any advice from anyone?

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September 04, 2017, 08:41:44 PM
 #4869

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???
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September 04, 2017, 08:54:31 PM
 #4870

it's getting better, only took me 15 minutes to put ONE limit order
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September 04, 2017, 09:16:50 PM
 #4871

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

Before it was allowed to use three (3) decimals for any order that you put.
From today (or yesterday, i can't recall) they change this to two (2) decimals.
I was getting the same message but i lof-off, wait for few minutes and when i log-in again, everything looks/works good.

You probably need todo the same or refresh the page manually to fix this.
These options works for me, every time i have some problem putting an order...

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September 04, 2017, 09:53:35 PM
 #4872

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???

I had the same thing, just reload the page and it'll work again.
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September 05, 2017, 02:16:08 AM
 #4873

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???
previous two advices to re-login/new load are wrong (sorry)

Kraken implemented this new decimal thing very poorly. A price of 4290 is not allowed, you have to put 4290.00 into it ... yes it sucks.
(re-login/new load might work, cause Kraken automatically prefills the two decimal places)

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September 05, 2017, 03:51:51 AM
 #4874

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?
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September 05, 2017, 04:10:27 AM
 #4875

How can I see all decimals of some coins??

I have some coins that already sold everything but they still show on overview.
One friend of mine said that it is because I should have some decimals.

Is there a way to check this?
I think my friend uses an android app that connects to kraken
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September 05, 2017, 04:54:03 AM
 #4876

i am trying to put order on btc/usd market for 4290 price, but it said me
XBTUSD price can only be specified up to 2 decimals.

what that means??

i thought decimals means numbers after ","
why it doas not let me put order on 4290? but let put order on 4300???
previous two advices to re-login/new load are wrong (sorry)

Kraken implemented this new decimal thing very poorly. A price of 4290 is not allowed, you have to put 4290.00 into it ... yes it sucks.
(re-login/new load might work, cause Kraken automatically prefills the two decimal places)

oh yes it worked, thank you!
How i wonder people were supposed to find it out themself.
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September 05, 2017, 08:00:30 AM
Last edit: September 05, 2017, 08:22:22 AM by Kn_os
 #4877

Again about decimals.

Ok, who was that "genius" who offered 6 decimals for xrp/btc market?

Now there are possible to put order only on 0.000050 or 0.000049 and so on, which just killed trades here,
since on all another exchanges there are 8 decimal for it.

Strange that he missed idea about 7 decimal for doge/btc (there are 8 ) it would be same briliant idea.

Oh and 0.0000041 instead of 0.00000411 for xlm/btc market. Wonderfull...

Btw where is our xlm for giveaway more 2 mounth ago? :|
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September 05, 2017, 02:19:05 PM
 #4878

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?

You probably have open orders using those coins.
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September 05, 2017, 03:36:32 PM
 #4879

Or positions.

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September 05, 2017, 06:03:09 PM
 #4880

Hi, i has Insufficients funds error, but i has enought value for order.
I try sell 0.057 ZEC, and has that error.
But on my balance i have 0.2 ZEC.

Is anybody have same problems and how solve them?

You probably have open orders using those coins.
Why doesn't Kraken show funds available for trading, the way other exchanges do?
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