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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3039464 times)
topdawg_swe
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October 09, 2014, 04:40:44 AM
 #38461

Could anyone speaking swedish call the lawline, a free phone line for legal advice?
http://lawline.se/contact
They would simply not speak english to me, and then conclude the call with "Thank you". Not very friendly; this case does change my opinion of Sweden dramatically.


The most important questions are:
  • Is ordering a bitcoin miner a business activity (and hence the purchaser a business)?
  • Is bitcoin mining a business activity?
  • Do we need to accept a product (as a business or as a consumer) that potentially poses a fire risk?
  • What are our options for resolution (dispute resolution? mediation? litigation?) and what are their costs?

Sorry for reading this so late but I speak Swedish and perhaps I can help you (if you still need it). PM me if that´s the case -Swedish law is quite beneficial for the consumer as a matter of fact...
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Zelek Uther
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October 09, 2014, 05:54:36 AM
 #38462

Any CA batch (batch 0) customers received their bonus Neptune yet?

Have you bothered to read any of KNC announcements?

Go read them, then if you still can't find the answer come back and I will point it out to you.
Yep, I read all KnC news as it is published. I read this thread too.

I take it as a "no" then.

Run a Bitcoin node, support the network.
poodle63
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October 09, 2014, 11:34:20 AM
 #38463

Oh man, nearly 2 pages away we are going through WW2, and my miner still stuck in nowhere.


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s1gs3gv
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October 09, 2014, 11:56:24 AM
 #38464

So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>    

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes

While KNC claims to be working around the clock as fast as they can to fix all the Titan problems, in truth the only thing they are working overtime at is avoiding refunds and finding other things to blame for their issues.

If I were in polite company, I would say that their behavior is derisible. In more relaxed company, I'd say they are a lying thieving bunch of tossers. Here on a public forum, lets just say that there are good reasons why their rating in Doggie's manufacturer's trustworthiness guide has crashed.
AussieHash
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October 09, 2014, 12:16:57 PM
 #38465

https://www.cryptocoinsnews.com/knc-titans-missed-quarter-3-deadline-refunds/
mishax1
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October 09, 2014, 12:20:52 PM
 #38466


"KNC is not just violating the mandatory 14-day refund laws in their country, but they are refusing to offer refunds for products that they aren’t even shipping in the promised time-frame."  Angry
s1gs3gv
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October 09, 2014, 01:21:43 PM
 #38467

They have missed their promised delivery dates AND the product is faulty and doesn't meet advertised specs.
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October 09, 2014, 01:30:47 PM
 #38468

They have missed their promised delivery dates AND the product is faulty and doesn't meet advertised specs.

I'm too lazy to search for the posts where you shill for KnC, but it's funny to read this from you.

H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
bitdigger2013
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October 09, 2014, 01:32:08 PM
 #38469

They also show proof on their own forums, that the courts can use, that they avoid hard questions about the issues by pretending they don't understand the questions. Any judge will see right through these jokers.

Man up KNC answer the hard questions, fix the titan or refund it.
daddyfatsax
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October 09, 2014, 01:34:21 PM
 #38470


"KNC is not just violating the mandatory 14-day refund laws in their country, but they are refusing to offer refunds for products that they aren’t even shipping in the promised time-frame."  Angry

So glad I did not pull the trigger and try to get a Titan. Buying KNC second hand is the only way to go. No need to actually deal with KNC.
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October 09, 2014, 02:13:43 PM
 #38471


"KNC is not just violating the mandatory 14-day refund laws in their country, but they are refusing to offer refunds for products that they aren’t even shipping in the promised time-frame."  Angry

So glad I did not pull the trigger and try to get a Titan. Buying KNC second hand is the only way to go. No need to actually deal with KNC.

Ah you still want to buy even a used KNC...I have a Titan for sale then, you won't need to deal with KNC Smiley
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October 09, 2014, 02:45:56 PM
 #38472

They have missed their promised delivery dates AND the product is faulty and doesn't meet advertised specs.

I'm too lazy to search for the posts where you shill for KnC, but it's funny to read this from you.

I'm no KNC shill. I bought a Titan and I am pissed. You can laugh all you like until your Spondoolies boat anchors ROI amiga.

~L)L~

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October 09, 2014, 02:50:42 PM
Last edit: October 09, 2014, 03:08:07 PM by unitedminers
 #38473

Not realizing they wanted a screenshot of BFGMiner, ...

How can I show up the BFGMiner stats?


The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


2 PCI-E 6 pin connections for 1 cube?


Yep.  My first try ended with melting connectors.   Luckily I was home and smelled it burning before who knows what...


How did you do that? With a Y cable?


Best pool to use for me is ghash. Flawless so far, and they support merged mining. 300+ MH/s speeds even with 1 dead die.

At multi.ghash.io:3333 or ltc.ghash.io:3333?
s1gs3gv
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October 09, 2014, 03:21:03 PM
Last edit: October 09, 2014, 05:38:55 PM by s1gs3gv
 #38474

All the problems seem to go back to issues with DC/DC subsystem stability, SPI and firmware. Look at the notes in the changelog for bfgminer
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October 09, 2014, 03:59:54 PM
 #38475

All the problems seem to go back to issues with DC/DC subsystem stability and firmware. Look at the notes in the changelog for bfgminer

KnC should just simply ship one Titan to the BFGMiner developer Cool
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October 09, 2014, 04:20:24 PM
 #38476

All the problems seem to go back to issues with DC/DC subsystem stability and firmware. Look at the notes in the changelog for bfgminer

KnC should just simply ship one Titan to the BFGMiner developer Cool

That would be admitting fault -> open doors for refunds -> customer riots ->  They will live to see the day that they regret the way they have treated their customers. Cash flow from mining/cloud  < operating costs and no customers for products …  kaput
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October 09, 2014, 04:40:03 PM
 #38477

All the problems seem to go back to issues with DC/DC subsystem stability and firmware. Look at the notes in the changelog for bfgminer


KnC should just simply ship one Titan to the BFGMiner developer Cool

That would be admitting fault -> open doors for refunds -> customer riots ->  They will live to see the day that they regret the way they have treated their customers. Cash flow from mining/cloud  < operating costs and no customers for products …  kaput

They raised close to $100 million in venture capital a few months ago. They do not need customers. They have big business to screw over now.
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October 09, 2014, 04:47:33 PM
 #38478

Hi guys, I need KnC to RMA the ROI issue... any tips?  Grin
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October 09, 2014, 05:32:22 PM
 #38479

All the problems seem to go back to issues with DC/DC subsystem stability and firmware. Look at the notes in the changelog for bfgminer


KnC should just simply ship one Titan to the BFGMiner developer Cool

That would be admitting fault -> open doors for refunds -> customer riots ->  They will live to see the day that they regret the way they have treated their customers. Cash flow from mining/cloud  < operating costs and no customers for products …  kaput

They raised close to $100 million in venture capital a few months ago. They do not need customers. They have big business to screw over now.

I don't think so. They had a $14M series A round: http://www.coindesk.com/kncminer-series-a-funding-round/


The $100M rumors are related to how much someone estimated their earnings are this year based on mining/cloud/hardware. I'm betting a good portion of that is invested in the DC, ASIC development, and in the pockets of shareholders.
They are a high operating cost company going through a cash flow squeeze.
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October 09, 2014, 05:34:07 PM
 #38480

If you have a Titan and are having issues, try turning on debug level logging in the display menu for more detailed diagnostic information.
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