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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3049514 times)
Henchman24
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October 09, 2014, 12:35:16 AM
 #38421

So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>    

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes

It seems if you took the time to read through threads on KNC's own forum you might actually have found out, yes this is the case, and there is a new interesting thread on the subject.

http://forum.kncminer.com/forum/main-category/main-forum/60728-pools-working-with-titan


It seems if you took the time to read my post, you'd see that's not the case.  Pool choice does not cause dies to stop working.  That's like saying the reason my car's engine is missing on one cylinder is because of the road I'm driving on.
kingscrown
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October 09, 2014, 01:22:55 AM
 #38422

so those titans are totally fucked up ?

bitdigger2013
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October 09, 2014, 02:13:44 AM
 #38423

so those titans are totally fucked up ?

YUP!
Cablez
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October 09, 2014, 02:18:20 AM
Last edit: October 09, 2014, 02:48:04 AM by Cablez
 #38424


Note if you are overlocking you had better have damn good connections at the PSU and the Titan.  The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


Which pins are those?  The split is there as that is how the pin is folded when made.

Tired of substandard power distribution in your ASIC setup???   Chris' Custom Cablez will get you sorted out right!  No job too hard so PM me for a quote
Check my products or ask a question here: https://bitcointalk.org/index.php?topic=74397.0
jdape
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October 09, 2014, 02:46:52 AM
 #38425


Note if you are overlocking you had better have damn good connections at the PSU and the Titan.  The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


Which pins are those?  The split is the as that is how the pin is folded when made.

The good pins have a dome shape on one side of the pin and only one split.  The crappy ones are square with two splits.  My PSU's over 1200 watts seem to have the good ones, the other 8 PSU's I have, don't.


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jdape
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October 09, 2014, 02:48:47 AM
 #38426

The one I was overclocking was soldered directly to the Titan cube using TWO high quality 6x PCI-E connections (NOT the cheap square pins with the split down the middle).


2 PCI-E 6 pin connections for 1 cube?


Yep.  My first try ended with melting connectors.   Luckily I was home and smelled it burning before who knows what...

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October 09, 2014, 02:50:42 AM
 #38427

so those titans are totally fucked up ?

Com-fucking-pletely.   

In 6 days my best stretch of stable mining was the first 3 hours.  Now anything over 10 minutes is a miracle.  The hardware issues seem to get worse over time.

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Prelude
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October 09, 2014, 03:20:18 AM
 #38428

Best pool to use for me is ghash. Flawless so far, and they support merged mining. 300+ MH/s speeds even with 1 dead die.
Searing
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October 09, 2014, 04:32:26 AM
 #38429

so those titans are totally fucked up ?


well there seem to be about 6 issues...restarts....die problems...psu connector problems etc etc
so if one critical problem does not sabotage your Titan one of the other 5 will

quite the cluster ****

of course they claim we are a 'business' so no consumer protection and no refunds...

screwed we be


Old Style Legacy Plug & Play BBS System. Get it from www.synchro.net. Updated 1/1/2021. It also works with Windows 10 and likely 11 and allows 16 bit DOS game doors on the same Win 10 Machine in Multi-Node! Five Minute Install! Look it over it uninstalls just as fast, if you simply want to look it over. Freeware! Full BBS System! It is a frigging hoot!:)
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October 09, 2014, 04:40:44 AM
 #38430

Could anyone speaking swedish call the lawline, a free phone line for legal advice?
http://lawline.se/contact
They would simply not speak english to me, and then conclude the call with "Thank you". Not very friendly; this case does change my opinion of Sweden dramatically.


The most important questions are:
  • Is ordering a bitcoin miner a business activity (and hence the purchaser a business)?
  • Is bitcoin mining a business activity?
  • Do we need to accept a product (as a business or as a consumer) that potentially poses a fire risk?
  • What are our options for resolution (dispute resolution? mediation? litigation?) and what are their costs?

Sorry for reading this so late but I speak Swedish and perhaps I can help you (if you still need it). PM me if that´s the case -Swedish law is quite beneficial for the consumer as a matter of fact...
Zelek Uther
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October 09, 2014, 05:54:36 AM
 #38431

Any CA batch (batch 0) customers received their bonus Neptune yet?

Have you bothered to read any of KNC announcements?

Go read them, then if you still can't find the answer come back and I will point it out to you.
Yep, I read all KnC news as it is published. I read this thread too.

I take it as a "no" then.

Run a Bitcoin node, support the network.
poodle63
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October 09, 2014, 11:34:20 AM
 #38432

Oh man, nearly 2 pages away we are going through WW2, and my miner still stuck in nowhere.

..Stake.com..   ▄████████████████████████████████████▄
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..PLAY NOW..
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October 09, 2014, 11:56:24 AM
 #38433

So I have a die that isn't working.  Running at ~260 Mh/s max since receiving it.

I read this on the KNC titan support forum:

Quote
1 Test the board individually with different data/power cables. Please also plug the data cable in a different port on the controller board. If this board does not have a die issue when ran individually, it is most likely due to a faulty cable connection, or lack of power from the PSU. If you cannot get the die to switch back on, contact support for more assistance.

I tried all of the recommended steps before emailing support.  Not realizing they wanted a screenshot of BFGMiner, I sent them a screenshot of the Advanced screen.  A day later Liam responded back that he would need a screenshot of BFGMiner.  OK, sent them that.

A day later he responds (paraphrasing) "Oh, I see you're mining at <...>  They have problems with the titan.  You should switch to one of these pools <...>    

Then he closes the ticket.

Riiight, it's the pool causing a die not to work...WTF  Angry  Roll Eyes

While KNC claims to be working around the clock as fast as they can to fix all the Titan problems, in truth the only thing they are working overtime at is avoiding refunds and finding other things to blame for their issues.

If I were in polite company, I would say that their behavior is derisible. In more relaxed company, I'd say they are a lying thieving bunch of tossers. Here on a public forum, lets just say that there are good reasons why their rating in Doggie's manufacturer's trustworthiness guide has crashed.
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October 09, 2014, 12:16:57 PM
 #38434

https://www.cryptocoinsnews.com/knc-titans-missed-quarter-3-deadline-refunds/
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October 09, 2014, 12:20:52 PM
 #38435


"KNC is not just violating the mandatory 14-day refund laws in their country, but they are refusing to offer refunds for products that they aren’t even shipping in the promised time-frame."  Angry
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October 09, 2014, 01:21:43 PM
 #38436

They have missed their promised delivery dates AND the product is faulty and doesn't meet advertised specs.
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October 09, 2014, 01:30:47 PM
 #38437

They have missed their promised delivery dates AND the product is faulty and doesn't meet advertised specs.

I'm too lazy to search for the posts where you shill for KnC, but it's funny to read this from you.

bitdigger2013
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October 09, 2014, 01:32:08 PM
 #38438

They also show proof on their own forums, that the courts can use, that they avoid hard questions about the issues by pretending they don't understand the questions. Any judge will see right through these jokers.

Man up KNC answer the hard questions, fix the titan or refund it.
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October 09, 2014, 01:34:21 PM
 #38439


"KNC is not just violating the mandatory 14-day refund laws in their country, but they are refusing to offer refunds for products that they aren’t even shipping in the promised time-frame."  Angry

So glad I did not pull the trigger and try to get a Titan. Buying KNC second hand is the only way to go. No need to actually deal with KNC.
bitdigger2013
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October 09, 2014, 02:13:43 PM
 #38440


"KNC is not just violating the mandatory 14-day refund laws in their country, but they are refusing to offer refunds for products that they aren’t even shipping in the promised time-frame."  Angry

So glad I did not pull the trigger and try to get a Titan. Buying KNC second hand is the only way to go. No need to actually deal with KNC.

Ah you still want to buy even a used KNC...I have a Titan for sale then, you won't need to deal with KNC Smiley
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