overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.
the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !
i might be also luky and sell at this price range some more BCC before goes more down
Greetings.
You have to take very seriously all the complaints and problems about Kraken that we have denounced here in Bitcoin Talk.
You have to keep in mind that all those problems and complaints you see here are real.
That you have not had a problem so far, does not mean that it is more reliable for you.
Care!
KRAKEN REQUEST: 514604For example I deposited a large sum of money on 24-07-2017 and has not yet been confirmed.
How can they have so much trouble confirming deposits?
My son made a deposit a week after me 31-07-2017 and it was confirmed the next day.
There are people who take weeks, even months and do not respond to the complaint.
Beware of Kraken!
KRAKEN REQUEST: 514604 Today 08-08-2017 I received a response to my case from Kraken: Hi.
We have been unable to locate any deposit in our account that matches the information you have provided.
Unfortunately there is not much more we can do in the way of investigation as we do not know the route by which your money was sent or if it was sent to the correct account.For this reason, it's SMBC's policy, and standard in the banking industry, that the sending bank is responsible for tracing delayed payments. Please contact your bank to initiate an investigation on the payment. SMBC will be contacted by your bank (usually by SWIFT message). It is very important that your bank contact SMBC for the investigation.
We understand that this is a very time-consuming inconvenience and we are sorry for it. But unfortunately it's the only way to resolve the issue.
Best.
They are
$ 8,000 that until the moment they are lost for me. I never thought
Receive such a response that from Kraken.
Kraken is the worst thing for me.
How is it possible that they not found the deposit? If my son made a transfer from the same bank to the account of Kraken and confirmed it in only one day ... It was a smaller amount.
It's amazing that they respond so easily that they can not do anything about it.
I'm going to call my bank, but beware of Kraken!
Danger Kraken!
Danger Kraken!
Danger Kraken!
Danger Kraken!I sent them the transfer vouchers in PDF that the bank generates when making the transfer. However, even with that they can not confirm the deposit.
I'll let you know if I can or will not solve the problem.
My deposit was made on 24-07-2017KRAKEN REQUEST: 514604