StarterX
Newbie
Offline
Activity: 61
Merit: 0
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April 03, 2018, 03:28:26 PM |
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mehceh
Newbie
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Activity: 37
Merit: 0
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April 03, 2018, 04:24:53 PM |
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i wrote what is containing.
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alexah
Newbie
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Activity: 4
Merit: 0
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April 03, 2018, 08:28:42 PM |
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I faced the same problem like mehceh. Hitbtc locked my account with 7 BTC.
Stay away from hitbtc now
A lot of traders have same problems on hitbtc. A lot of cases can be found on reddit.
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hitbtc (OP)
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April 04, 2018, 08:06:25 AM |
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mehceh, unfortunately, you failed to complete the KYC procedure that was explained to you in detail step by step. Please contact the dedicated team member assigned to your ticket and follow their instructions to resolve the issue and retrieve your funds.
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hitbtc (OP)
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April 04, 2018, 08:08:26 AM |
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I faced the same problem like mehceh. Hitbtc locked my account with 7 BTC.
Stay away from hitbtc now
A lot of traders have same problems on hitbtc. A lot of cases can be found on reddit.
alexah, KYC procedures are routine for all major exchanges. A lot of HitBTC customers pass them and continue trading, although messages from those who fail to pass the verification procedures are usually more visible. What's your support ticket ID? Please share it here for an update.
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OmegaStarScream
Staff
Legendary
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Activity: 3612
Merit: 6338
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April 04, 2018, 08:57:16 AM |
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So you do confirm that one could get his account closed without prior notice? Some people are using your services just because there is no need to verify their identity and they are not wiling to provide it in the future either.
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StarterX
Newbie
Offline
Activity: 61
Merit: 0
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April 04, 2018, 09:11:42 AM |
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Now hitbtc ignoring me why support mark as solved ?
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StarterX
Newbie
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Activity: 61
Merit: 0
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April 04, 2018, 09:14:04 AM |
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StarterX, we're currently reviewing your support tickets. Please give us the time to conduct full research before getting back to you with some good news.
what your support is doing? http://myprintscreen.com/s/sbyj/e129fc9fc3 Nelly Marsh ( Hitbtc support ) mark as solved , but i got nothing in my hitbtc account, what is this? do you have answer about this?? http://i67.tinypic.com/i6l9u9.png
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Iralii
Newbie
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Activity: 1
Merit: 0
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April 04, 2018, 10:01:41 AM |
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hello i have problem with my account HITBTC i cant withdraw coin and transfer money from main to trading acc Ticket ID #266545 Please help me ASAP
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estenity
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April 04, 2018, 05:23:27 PM |
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I see that many are complaining here !
I have also a deposit problem, and support is slow to respond.
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IconFirm
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April 04, 2018, 07:48:53 PM |
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I see that many are complaining here !
Check out the scam thread - it's full of HitBTC.com accusations......
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BTCeminjas
Member
Offline
Activity: 322
Merit: 23
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April 04, 2018, 07:58:59 PM |
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I see that many are complaining here !
Check out the scam thread - it's full of HitBTC.com accusations...... Hoping that hitBTC staff will fix these problems as soon as possible, or they are losing traders. I have an account in hitBTC and I don't have to open on it because all crypto's are decrease. I saw that there are more featuring coins for trading, and I think they always have technically maintenance so that we could not cash out.
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MarcelJaeger
Newbie
Offline
Activity: 1
Merit: 0
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April 05, 2018, 09:07:06 AM |
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I send a lot of mined Monero to HitBTC everyday and do a lot of high frequency trading which they make a lot of money in fees from... But now, they changed my Monero address without even notifying me!!!!
So I had 28XMR sent to what had always been my XMR address, but it's not showing up on my account as they changed my XMR address. I assume HitBTC just keeps it, because I've raised a support ticket, 266121, and they haven't responded!
Why would they change my address without notifying me?? And then just keep a serious amount of money for themselves!
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v1t0z
Jr. Member
Offline
Activity: 56
Merit: 1
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April 05, 2018, 09:20:22 AM |
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I faced the same problem like mehceh. Hitbtc locked my account with 7 BTC.
Stay away from hitbtc now
A lot of traders have same problems on hitbtc. A lot of cases can be found on reddit.
alexah, KYC procedures are routine for all major exchanges. A lot of HitBTC customers pass them and continue trading, although messages from those who fail to pass the verification procedures are usually more visible. What's your support ticket ID? Please share it here for an update. I'm waiting for my BTC withdrawal for a very long time! After withdrawal confirming I see NO BTC on account balance, NO TXID and NO CANCEL BUTTON! Operation ID: c0fae14b-7918-4fb3-9b11-f6a06c16683b Ticket #267299 with no responce.
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estenity
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April 05, 2018, 03:32:06 PM |
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I send a lot of mined Monero to HitBTC everyday and do a lot of high frequency trading which they make a lot of money in fees from... But now, they changed my Monero address without even notifying me!!!!
So I had 28XMR sent to what had always been my XMR address, but it's not showing up on my account as they changed my XMR address. I assume HitBTC just keeps it, because I've raised a support ticket, 266121, and they haven't responded!
Why would they change my address without notifying me?? And then just keep a serious amount of money for themselves!
my problem is also a monero deposit that does not show in my account after 8 days. i have already recently used the address and it had been OK, so i am sure of the address. i have got 2 ticket numbers and i have put a complaint on the site, however hitbtc support does not respond.
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BitcoinPlusBus
Legendary
Offline
Activity: 1484
Merit: 1032
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April 06, 2018, 01:30:20 PM |
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Anyone know what HitBTC are charging coins for a listing these days?Is it a good exchange?
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mehceh
Newbie
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Activity: 37
Merit: 0
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April 06, 2018, 01:56:48 PM |
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DrkLvr_
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April 06, 2018, 02:27:28 PM |
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I'm so glad i pulled everything off this exchange in time. Fake volume, selective scamming. Nothing but problems with this shit exchange
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