Bitcoin debit card

[NRF]

(If you have access to a fax machine, this form may be returned to 0121 410 4570)

Using google it looks like it is the fax number of a Debt Collector in the UK!

http://creditordetails.com/creditor/2049/RCM



WHAT THE HELL PEOPLE!


Why would you want me to send my details to them?

[jedaite]

UPDATE: Their FAX number either doesn't work from where I am or just doesn't work at all.


So, my only other option would be to try to send it and hope for the best to beat the 10 day time limit EXCEPT they don't include an address to send it to.


I really want to like these guys, I really want to use their services but it is looking like amateur hour at the moment over there.

Try this for faxing:

https://faxzero.com/

[gosha@e-coin]

Here is the text from the first page of the disputes form;-

CH Details




04/06/2016

Dear XXXXX

Account number: **** **** **** XXXX

Thank you for your recent communication to alert us of transactions on your card that you wish to query. 


In order for us to investigate this transaction:
 
•   Please complete the form provided.

•   Please sign and date the form and return it to us in the envelope provided within 10 days of the date of this letter. 
(If you have access to a fax machine, this form may be returned to 0121 410 4570)

•   If we do not receive the enclosed form within 10 days we will assume that you no longer wish to pursue this matter.


We look forward to receiving this form as soon as possible. If you have any questions, please call our customer services team and we will be happy to help.


Yours sincerely




Dispute Team

See the demand to be returned by post?  See the fax number? 


If it isn't your fax number whos is it?  Who are you requesting I send my personal details to? 


Can you see a problem?



Don't make out like I am some sort of wacko, it is YOUR MISTAKE.  An apology would be nice about now.

just e-mail the scanned form back to support and it will be addressed to the issuing bank.

And again, we have nothing to do with such issue happening - this is something between banks settling transactions, which we have no control or influence on, blaming E-Coin for that is a bit like blaming the weather forecast station for bad weather

[crypto-boy]

When you update your system?

You announced new site launching 4 month ago and I still see e-coin site. 

Wheeeeeeeeeeen?

[gosha@e-coin]

When you update your system?

You announced new site launching 4 month ago and I still see e-coin site. 

Wheeeeeeeeeeen?

still work in progress, if only everything was that easy and quick..

Are there any particular new features you are after?

[brm3891]

Is the USD card loading down?  Can't transfer any BTC out either right now... thx

[crazyivan]

When you update your system?

You announced new site launching 4 month ago and I still see e-coin site. 

Wheeeeeeeeeeen?

still work in progress, if only everything was that easy and quick..

Are there any particular new features you are after?

What about those 3 days delays people ve been talking about? Is that still present?

[jamalaezaz]

My  country Pakistan is not in to the country list. does it mean your service is not available in my country? any plan to start/add my country in your list? I am willing to get a bitcoin debit card.

[OmegaStarScream]

When you update your system?

You announced new site launching 4 month ago and I still see e-coin site. 

Wheeeeeeeeeeen?

still work in progress, if only everything was that easy and quick..

Are there any particular new features you are after?

What about those 3 days delays people ve been talking about? Is that still present?

No , as far as I know everything should be okay now :

[gosha@e-coin]

What about those 3 days delays people ve been talking about? Is that still present?

temporary 3-day hold for BTC bought via our platform has been removed

[gosha@e-coin]

My  country Pakistan is not in to the country list. does it mean your service is not available in my country? any plan to start/add my country in your list? I am willing to get a bitcoin debit card.

unfortunately, Pakistan is not on the list of countries where our partner bank can issue and ship cards to. Hope this will change some time soon, but we can't provide any definite time frames..

[brm3891]

Is the USD card loading down?  Can't transfer any BTC out either right now... thx

I keep getting the "ServiceUnavailable"/503 error code message on both the e-coin.io website and in the Wirex app.  Anybody else having problems loading USD to the card from bitcoin or even transferring bitcoin out of their e-coin/Wirex wallet?

[gosha@e-coin]

Official tweet from BitGo:

BitGo customers - We apologize for the issue, but we're under DDOS attack at this moment.  We're working on it and will keep you updated.

https://twitter.com/BitGo/status/739108852679872512

Please, avoid making any transactions until we have received a notification from BitGo that the issues had been resolved.

[brm3891]

Official tweet from BitGo:

BitGo customers - We apologize for the issue, but we're under DDOS attack at this moment.  We're working on it and will keep you updated.

https://twitter.com/BitGo/status/739108852679872512

Please, avoid making any transactions until we have received a notification from BitGo that the issues had been resolved.

Cool, thanks for the update.  I hate those neckbeard dickholes who get their jollies doing these lame DDoS attempts...

[gosha@e-coin]

Official tweet from BitGo:

BitGo customers - We apologize for the issue, but we're under DDOS attack at this moment.  We're working on it and will keep you updated.

https://twitter.com/BitGo/status/739108852679872512

Please, avoid making any transactions until we have received a notification from BitGo that the issues had been resolved.

Cool, thanks for the update.  I hate those neckbeard dickholes who get their jollies doing these lame DDoS attempts...

who doesn't man! will keep everyone updated

[brm3891]

Looks like BitGo's issues are resolved.

https://mobile.twitter.com/BitGo/status/739154303894441985

[gosha@e-coin]

BitGo up, additional security checks done at our end, service resumed

[HostFat]

Will you add support for NFC payment on you app? (even with virtual bitcoin cards)

[justme2016]

I received this msg: ''This request was closed and merged into request #35750 "Transfer Confirmation Required".   

I no longer understand anything...

avoid sending multiple requests on the same subject - it will make things easier and quicker for you and for us

Hello again! 24 hours ago I tried to transfer btc in another wallet, I did not receive the confirmation email. But the money did not reach the other wallet, and they are no longer in account E-coin... they disappeared!
I start to believe that you make fun of me... I try 6 days to transfer money elsewhere . My email is : kpe_ion@yahoo.ro can success after so many days to solve this problem !

initially the issue was caused by you trying to transfer BTC out just after the Buy transaction. Which was communicated both here and in Support's replies to your multiple tickets on the same subject. Are you receiving those replies?

All sorted, all should be showing in your balance, the 3-day hold has since then been removed, please, try again.

I tried again, not receive confirmation email, so money cannot be transferred. WHAT TO DO To have access to my money? I'm tired of sending you messages, And do not solve this problem!!!!!

[triplef]

you are not etrading right ? since it's dissolved ?