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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3007646 times)
Paladin69
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November 15, 2013, 03:09:03 PM
 #21701

again, when i bought a mercury i knew it was going to be upgradable, but not a one time fire sale that lasted 3 minutes and couldn't even pay properly. not cool.

^-- Agree with the spirit of that.

Orama, do you guys have any comment as to why the business model is to still take 100% payment for things which are in the distance for shipping? Why not a 25/75, 60/40, etc? I could understand a few days for handling time, but when you're talking weeks or a month, there's capital gains involved.

I don't follow sorry, please elaborate on what you mean.

Some up front, some before delivery.  A lot of people lost buying miners @ spot prices 3x lower.

Because some deadbeats don't pay, there were loads of issues with the VAT payments being withheld as people 'promised' they were in the process of setting up businesses to obtain a VAT number with the premise that the miners would ship regardless. There was a lot of chasing up there, and then whinging as people were placed at the back of the queue as they had't completed payment and therefore were not in the queue position they envisaged.

Queue placement is based upon full order payment. It's fair.

EDIT: and as above states. Logistical nightmare. We all understand the need to get these in peeps hands, therefore keep it clean, simple and organised. Don't mess around and then blame customer service as has frequently been witnessed here.

There is a way to make it up to people.  You have our wallet addresses...hint, hint.
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November 15, 2013, 03:10:27 PM
 #21702


still, its not happenin on my ONLY jupiter.

you with your 19 boards can give the double molex a spin..Wink

Current is current. You can use a cheap computer PSU and jump start a car battery with it. 6amp contuous load on 18ga is absolutely not an issue. He's using what's effecively a safety factor of 4 doing it the way he's doing it. I doubt he'll have issues.

Thx

I'd like to hear/see pics from other jupiter owners - wrt 4th PCI-e connector

Are there miners currently using 2 molex to PCI-e ?
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November 15, 2013, 03:11:41 PM
 #21703

@KNC or @Bitcoinorama: Does this delay also apply to the upgrade modules? Will the shipping of the upgrade modules begin with, before or after shipping of regular november orders?

Guy's I'll be honest and say. If you have a November batch and want to take full advantage, I'd be sourcing 1200w PSUs.

I'd still avoid the Cosair HX Series. You'd prob be fine with a solid 1000w+.

We've been testing on the V850s still, but as I alluded to before they've been pushing these around and over 1000w and the PSUs are solid and have been taking the abuse, but if I were you with future firmware revisions and from what I've seen: 1200w Gold rated PSUs for November batch orders FTW please! Wink


 PSU 1200w?? god !

coolmaster only have max 1000w

looking job
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November 15, 2013, 03:12:21 PM
 #21704

@ anyone - what are 'you guys' using for the 4th module with your V850s?

mine came with 3 'twin' connectors, so im using one connector 'twice' and it is HOT!

@ paladin69 - please stop lying!

@ Zelek Uther - same here, terribly variant and not an ounce of advice that helps consistently. Hold your breath for the 'tuning suite'

@ opentoe - careful with those facts mate, they'll have you tarred & feathered as a troll/shill/liar.

Speaking of hot wires, I use a cheap 12v adjustable power supply (ebay, 12V DC 30A 360W Regulated Switching Power Supply,  eBay item number:261198916470) and a BBB power supply combined to power my Merc.  I used 120vac extension cord wire from the 12 supply to 6pin PCI connectors.  The 120vac extension cord is rated at 15 amps.  It was getting warm while running firmware 0.94 so I doubled up, two lengths of extension cord in parallel to the 6 pin PCI connector.  I was going to power the Merc with two supplies, 720 watts, but it turned out not to be necessary.  I've ordered a module and will power it with the second.  For the price I don't see why one couldn't power each module with one of these even on a Jup.  What does a high wattage supply go for to power a Jup?  Just have to be careful to adjust the voltage on each to same - the grounds are common, I'll measure supply to supply and adjust for minimum difference.  Power supply to the Merc has not been a problem.  (Noise I saw on an Evo N610c screen with cgminer for a Jalapeno seems most likely to be from the Jalapeno or its supply. I had used a USB extension to a USB2.0 high speed port (not a USB 2.0 full speed port).  I moved the Jalapeno close to the N610c and now no noise.)



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November 15, 2013, 03:14:23 PM
 #21705

currently running 5 jupiters using 4 860w PSU.

each PSU is running 5 boars. 2 x duel pci-e powering 1 whole jupiter, then a single pci-e out of each PSU powering the 5th jupiter.

pulling around 780w per psu
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November 15, 2013, 03:14:38 PM
 #21706

I got briefly excited when the fans arrived.

Where are mah modules!!1

Side note:  I can't tell a difference between the I30 and the A30.  The fan is on there really sturdy.
Wow. Complains about knc constantly and then buys a ton more of their goods. That's the definition of hypocracy.

For the record, I held my nose when ordering.  Something inside me said they wouldn't have them by Friday.  Not sure why the 200 couldn't ship based on order#.

It is certainly annoying paying @ 350 spot for something promised this week and it is now almost $100 higher with nothing churning till at least Wed/Thurs now of next week.

There needs to be a 50% down & 50% before delivery option in the future.  Then the risk isn't entirely on the investomer.

Pffft. Last time i'm saying this. This is not an investment, we are not selling investments, that's a grey area that is going to bite companies that make such irresponsible claims. The BTC price is out of our hands as it is anyone else that sells something for a future delivery. This is hardware that was originally priced upon recovering the non reoccuring engineering costs divisible by the number of peeps that showed interest in the first month of pre-subscription. Which was why those guys were given first dibs with ordering, they made the project possible. By proving a 1,000 people existed with genuine intent, KnC could approach ORSoC, the rest you know.

Also how about this, how about we just run the damn purchase on the day we have the orders ready to ship (aside the obvious additional that has had to be made) - what's the difference sale on Tues, or Fri? Nothing in the grand scheme, aside we just had a stock count saw what was available and we feasibly had to keep aside for RMAs in future, and three days of whinging. Just be cool, and enjoy the wknd, something  I haven't had a chance to do a very long time!!

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November 15, 2013, 03:17:08 PM
 #21707

@edgar, lying about what?

I expressed interest in the modules if I could pay in fiat.  BTC is just too precious right now.
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November 15, 2013, 03:18:02 PM
 #21708

@ anyone w/jupiter - what are you using for the 4th module with your V850s?

mine came with 3 'twin' connectors, so im using one connector 'twice' and it is HOT!



Twin molex to PCI-E is one solution.
Or I read that you can use one of the CPU slots to plug an additional PCI-E cable there (if you have any), but do your own research for that as I cannot be held responsible for any damages.

Btw if you send an email to Cooler Master to request additional PCI-E cables they will be happy to send you some. I'm currently waiting 7 to arrive:



Bless you, I'll email them immediately.

i saw the 2 molex - pci-e option in 2011 but not comfortable trying it on the jupiter

was curious what others are using - the twin method works but less than ideal, especially with an empty pci-e slot right thurr

what are you using to power ur extras, a second psu?

I would not use PCI-E to molex adaptors for a jupiter. those were designed with the 75W PCI-E limit in mind, and a single jupiter ASIC draws far more than 75w


Agreed, just use the 8-pin CPU connector, just upside down



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November 15, 2013, 03:21:31 PM
 #21709

currently running 5 jupiters using 4 860w PSU.

each PSU is running 5 boars. 2 x duel pci-e powering 1 whole jupiter, then a single pci-e out of each PSU powering the 5th jupiter.

pulling around 780w per psu

Pics?
Also, what firmware?

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November 15, 2013, 03:25:41 PM
 #21710



Also how about this, how about we just run the damn purchase on the day we have the orders ready to ship (aside the obvious additional that has had to be made) - what's the difference sale on Tues, or Fri? Nothing in the grand scheme, aside we just had a stock count saw what was available and we feasibly had to keep aside for RMAs in future, and three days of whinging. Just be cool, and enjoy the wknd, something  I haven't had a chance to do a very long time!!

Sounds like a great idea, but you wouldn't do it because it puts all the risk on KNC.

It's not a big deal, it's just about doing what you say you are going to do.

Not going to bore you with all the math of an additional 3 day delay.

Just do what you say you are going to do and your stock rises 10 fold.

Still think you are doing a great job and still appreciate all your efforts.

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November 15, 2013, 03:28:26 PM
 #21711



Also how about this, how about we just run the damn purchase on the day we have the orders ready to ship (aside the obvious additional that has had to be made) - what's the difference sale on Tues, or Fri? Nothing in the grand scheme, aside we just had a stock count saw what was available and we feasibly had to keep aside for RMAs in future, and three days of whinging. Just be cool, and enjoy the wknd, something  I haven't had a chance to do a very long time!!

Sounds like a great idea, but you wouldn't do it because it puts all the risk on KNC.

It's not a big deal, it's just about doing what you say you are going to do.

Not going to bore you with all the math of an additional 3 day delay.

Just do what you say you are going to do and your stock rises 10 fold.

Still think you are doing a great job and still appreciate all your efforts.

Cheers bro, but so you know they're on top of shiz i will post a pic of what i.m currently surrounded by in two secs.




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November 15, 2013, 03:29:07 PM
 #21712

I got briefly excited when the fans arrived.

Where are mah modules!!1

Side note:  I can't tell a difference between the I30 and the A30.  The fan is on there really sturdy.
Wow. Complains about knc constantly and then buys a ton more of their goods. That's the definition of hypocracy.

For the record, I held my nose when ordering.  Something inside me said they wouldn't have them by Friday.  Not sure why the 200 couldn't ship based on order#.

It is certainly annoying paying @ 350 spot for something promised this week and it is now almost $100 higher with nothing churning till at least Wed/Thurs now of next week.

There needs to be a 50% down & 50% before delivery option in the future.  Then the risk isn't entirely on the investomer.

Pffft. Last time i'm saying this. This is not an investment, we are not selling investments, that's a grey area that is going to bite companies that make such irresponsible claims. The BTC price is out of our hands as it is anyone else that sells something for a future delivery. This is hardware that was originally priced upon recovering the Non reoccuring engineering costs divisible by the number of peeps that showed interest in the first month of pre-subscription. Which was why those guys were given first dibs with ordering. By proving a 1,000 people existed with genuine intent, KnC could approach ORSoC, the rest you know.

Also how about this, how about we just run the damn purchase on the day we have the orders ready to ship (aside the obvious additional that has had to be made) - what's the difference sale on Tues, or Fri? Nothing in the grand scheme, aside we just had a stock count saw what was available and we feasibly had to keep aside for RMAs in future, and three days of whinging. Just be cool, and enjoy the wknd, something  I haven't had a chance to do a very long time!!

140gh x modules x days missed compensation after Friday would help me enjoy the weekend a lot more.  Even Sonny @ BFL paid for lost mining time when a device went down.

Watching KnC brag about the 8 figures they sold in mining equipment would be a lot easier to swallow then.  This doesn't include the 5% from sales that owners are mining with.

Compensation for screw-ups would solve a lot of frustration.
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November 15, 2013, 03:29:59 PM
 #21713

why the hell choose any brand for a psu, any good psu will do
i personally buy anything with good stats corsair, ocz, antec you just need to check how the psu is build and how much they actually can deliver on the lanes they have
I have my small antec quattro here which delivers 6 rails with each capable of feeding 30 amp max and 170 max on the 3.3=5 volts rail.
This psu has one major drawback however because it has no power on/off switch.
But in general this monster has no had no problem feeding my 4 gpu system at all.

It got a robot psu switch and i am very happy with that solution

My question is what is going to happen with the upgrade modules are they now also on hold
And what does this it mean for the delivery of the upgrade modules effectively
As i read that it seems the building of the november orders miners seem to go first and as i understood it the upgrade modules are being send when the orders are finished on the miners.
Would that mean another month of waiting or ?

I have posted alot of questions towards knc but the time it takes to get an answer is insane long, i think the communication towards the community has to pick up some pace.
Its easy for them to prevent many emails and phone calls if they communicate onto the forums.
but as of yet on non of the actual communcations i see any of the knc people actually post at all besides the initial posts from sam cole.

Its so simple to add some information when you are going to sell a product, so people do not NEED to ask whats included
I do not wanna see a post from some forum member and to be honest alot of them are on my ignore list.

I want to see relevant information which make us clear what is going on.
Everytime they post something instant many questions pop up which should not be needed if the info was more clear towards us customers.

Again this is not a rant but a real concern, knc would have less a problem with people calling and sending emails if the info was not all the time in crypto language.

I took almost 3 weeks to get an answer from knc and what was said as a answer was not even an answer at all on my questions
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November 15, 2013, 03:33:16 PM
 #21714

@ anyone w/jupiter - what are you using for the 4th module with your V850s?

mine came with 3 'twin' connectors, so im using one connector 'twice' and it is HOT!



Twin molex to PCI-E is one solution.
Or I read that you can use one of the CPU slots to plug an additional PCI-E cable there (if you have any), but do your own research for that as I cannot be held responsible for any damages.

Btw if you send an email to Cooler Master to request additional PCI-E cables they will be happy to send you some. I'm currently waiting 7 to arrive:



Bless you, I'll email them immediately.

i saw the 2 molex - pci-e option in 2011 but not comfortable trying it on the jupiter

was curious what others are using - the twin method works but less than ideal, especially with an empty pci-e slot right thurr

what are you using to power ur extras, a second psu?

I would not use PCI-E to molex adaptors for a jupiter. those were designed with the 75W PCI-E limit in mind, and a single jupiter ASIC draws far more than 75w


Agreed, just use the 8-pin CPU connector, just upside down




I use these: NEW PCI-E 6 PIN DAISY CONNECTOR ---6"+18", ebay# 251063236572.  Has two of the needed gender and one of the other.  Plug one into the other gender making a loop then cut at bottom of loop.  Double wires to a single 6 pin PCI-E connector.  I wire to a 12 volt supply.



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merv77
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November 15, 2013, 03:35:41 PM
 #21715

@ anyone w/jupiter - what are you using for the 4th module with your V850s?

mine came with 3 'twin' connectors, so im using one connector 'twice' and it is HOT!



Twin molex to PCI-E is one solution.
Or I read that you can use one of the CPU slots to plug an additional PCI-E cable there (if you have any), but do your own research for that as I cannot be held responsible for any damages.

Btw if you send an email to Cooler Master to request additional PCI-E cables they will be happy to send you some. I'm currently waiting 7 to arrive:



Bless you, I'll email them immediately.

i saw the 2 molex - pci-e option in 2011 but not comfortable trying it on the jupiter

was curious what others are using - the twin method works but less than ideal, especially with an empty pci-e slot right thurr

what are you using to power ur extras, a second psu?

I would not use PCI-E to molex adaptors for a jupiter. those were designed with the 75W PCI-E limit in mind, and a single jupiter ASIC draws far more than 75w


Agreed, just use the 8-pin CPU connector, just upside down



I'm using using the CPU connector this way also and works fine for me. running 26 days without a problem
vesperwillow
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November 15, 2013, 03:36:28 PM
 #21716

On the deadbeats not paying comment, it's pretty simple in my mind, your partial up front payment gets your order locked, and when the product is ready to be built, you require the remainder of the payment.

In the online customer profile you just have them enter their BTC payment address, which immediately ties it to their shipping address/account info.

Blockchain shows the full payment made from their address.

While I don't know the inner workings of the company, this solves most of the issues proposed. In fact you could provide the option for folks who don't care about order queue, and even charge a smige higher premium for this.

It's not a new model, it's used around the world, and is being used by some other companies on this forum right now.

Just a thought.

Mota
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November 15, 2013, 03:38:59 PM
 #21717

again, when i bought a mercury i knew it was going to be upgradable, but not a one time fire sale that lasted 3 minutes and couldn't even pay properly. not cool.

^-- Agree with the spirit of that.

Orama, do you guys have any comment as to why the business model is to still take 100% payment for things which are in the distance for shipping? Why not a 25/75, 60/40, etc? I could understand a few days for handling time, but when you're talking weeks or a month, there's capital gains involved.

I don't follow sorry, please elaborate on what you mean.

Some up front, some before delivery.  A lot of people lost buying miners @ spot prices 3x lower.

Because some deadbeats don't pay, there were loads of issues with the VAT payments being withheld as people 'promised' they were in the process of setting up businesses to obtain a VAT number with the premise that the miners would ship regardless. There was a lot of chasing up there, and then whinging as people were placed at the back of the queue as they had't completed payment and therefore were not in the queue position they envisaged.

Queue placement is based upon full order payment. It's fair.

EDIT: and as above states. Logistical nightmare. We all understand the need to get these in peeps hands, therefore keep it clean, simple and organised. Don't mess around and then blame customer service as has frequently been witnessed here.
And to get that off my chest: VAT is NOT part of the full payment to the company. VAT CAN be paid until the order is ready to get shipped AND it is not in any way correct to place people at the end of some imaginary queue if they pay said VAT later (but before shipment). VAT is money paid to the government of the respective receivers country and as such not included in the order.
In easy words: Not companys money, they are only the holders of it until it is paid to the respective country.

Who wants to be a billionaire? Me!
You could help Wink 1Dvja1RFCqxdnYRgjTntwGvdCeUisU4xp
Bitcoinorama
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November 15, 2013, 03:40:40 PM
 #21718

On the deadbeats not paying comment, it's pretty simple in my mind, your partial up front payment gets your order locked, and when the product is ready to be built, you require the remainder of the payment.

In the online customer profile you just have them enter their BTC payment address, which immediately ties it to their shipping address/account info.

Blockchain shows the full payment made from their address.

While I don't know the inner workings of the company, this solves most of the issues proposed. In fact you could provide the option for folks who don't care about order queue, and even charge a smige higher premium for this.

It's not a new model, it's used around the world, and is being used by some other companies on this forum right now.

Just a thought.

Reality is they piss about and waste everyone's time, tying up customer services when they could be helping paying customers who are a lot less hassle instead f chasing unpaid orders to hear a BS excuse, but want the order held for eternity, or have a change of heart, etc. Keep it simple, pay for your goods, get your goods, and streamline with unnecessary obstacles so that area doesn't need to delay others who do pay and don't have a problem with paying.

Make my day! Say thanks if you found me helpful Smiley BTC Address --->
1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
joeventura
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November 15, 2013, 03:41:22 PM
 #21719


Cheers bro, but so you know they're on top of shiz i will post a pic of what i.m currently surrounded by in two secs.






WELL DONE SIR!!!

We can still complain, but as a former BFL customer, you guys are still at the top of my list!

I wish you a restful weekend!!!

BitCoinRateWatcher.com One stop for latest rates from MtGox, Bitstamp, CampBx, Coinbase and Bitpay all on one mobile friendly screen.
The Avenger
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November 15, 2013, 03:42:03 PM
 #21720

I got briefly excited when the fans arrived.

Where are mah modules!!1

Side note:  I can't tell a difference between the I30 and the A30.  The fan is on there really sturdy.
Wow. Complains about knc constantly and then buys a ton more of their goods. That's the definition of hypocracy. hypocrisy

Actually I'd say; complains about knc constantly and doesn't actually own any of their goods is the definition of hypocrisy...

You aren't much of a company representative are you? Very unprofessional in public forums. I believe fukt was very correct in his post a while back:




"I am not The Avenger"
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