Swedish ASIC miner company kncminer.com

[xyzzy099]

From https://www.kncminer.com/news/news-65

All,

Thanks very much for all of the people who purchased the upgrade modules, The entire bunch of 200 sold out in around 3 minutes. We have over sold a little as we were not fast enough to disable the product in the shop. and bitcoin transactions take a few minutes to become verified

What we will say is that to everyone who has paid via bitpay for their order will receive an upgrade board.

We do expect that all boxes will leave this week and we will double the team involved in packing so it goes as quick as we can

 

Thanks KnCMiner Team

If they know they oversold and can still fulfill those orders, they should be able to work in a few edge cases like ASIC-K as well, I would think.

[1714300986]

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[1714300986]

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[Bitcoinorama]

Maybe they didn't allow you to pay because it was out of stock?

Maybe it was out of stock before people bought them before you, faster than you, paid quicker than you?

Everyone was aware it was a limited batch, sorry if you missed out. No amount of temper tantrums will likely remedy the situation since you feel entitled.

no, I'm saying they shouldn't have allowed 3000 orders but only 200 paid units then the other orders are invalid, how does that make sense?

if its sold out, then i should have been able to order not hard tounderstand is it?

They haven't

They opened orders, at 2pm the site was flooded.

Within 5 minutes the orders were fulfilled.

They tried to close orders, net couldn't handle the load and Andreas was locked out.

At 7 min he managed to pull the trigger, as a consequence quite a few more than 200 have to be fulfilled, so some more boards will be made for those.

Bitpay crashed from load, error #404.

Newegg sell out of stock of Arctic i30s within minutes.

Blockchain is still processing some orders, well at least it was about an hour ago, as Bitpay doesn't pay transaction fees.

[Aggrophobia]

so many people whining about being too late...

mining-community = whining-community

and the bfl-trolls cheers

Man you are totally wrong
you pay for a product , you expect it to work as advised
you place a order you want to be able to pay it
common sense not whining

The problem is that the first who payed get their order first accomplished.

Example:

400 people waiting in a queue infront of a cashpoint, where you will get the product (200 in store) ,
the cashier is asking you for the money. oh you didn't have it right now? please wait there till you
have your money. Meanwhile 200 products were sold, sorry your are too late.

First paid, first served.

[ASIC-K]

From https://www.kncminer.com/news/news-65

All,

Thanks very much for all of the people who purchased the upgrade modules, The entire bunch of 200 sold out in around 3 minutes. We have over sold a little as we were not fast enough to disable the product in the shop. and bitcoin transactions take a few minutes to become verified

What we will say is that to everyone who has paid via bitpay for their order will receive an upgrade board.

We do expect that all boxes will leave this week and we will double the team involved in packing so it goes as quick as we can

 

Thanks KnCMiner Team

If they know they oversold and can still fulfill those orders, they should be able to work in a few edge cases like ASIC-K as well, I would think.

i would assume so as well. I don't feel like I'm being unreasonable here....

[augustocroppo]

https://www.kncminer.com/news/news-64

Our company has now grown to over 40 employees and still growing fast.

Right, over 40 employees but none competent to manage the sales front, the most important part of any business. If there was one single person confirming every sale by contacting the customers directly, there would be no unhappy customer.

But they cannot even reserve an employee to pick up the phone...

Irony: in the future ASIC-K get contacted by an outsourced sales department a la BFL:

"Are you happy with your KnCminer product?"

Which the answer should be:

"Fuck you got mine!"

 

[Minor Miner]

KNC  delivered a broken product and does not reply to any of our phone calls or emails to solve the issue.

This is COMPLETE Bullshit.    I am very critical of how Bitcoin companies do business and have dealt with a lot of mining manufacturers.    KNC is BY FAR the most responsive and the most professional when it comes to customer service.
What I truly appreciate about them is, when a problem comes up, they still reply and deal with it, instead of being like most companies that just stop answering.
Find something else to criticize them on because your statement is a complete lie

[ASIC-K]

so many people whining about being too late...

mining-community = whining-community

and the bfl-trolls cheers

Man you are totally wrong
you pay for a product , you expect it to work as advised
you place a order you want to be able to pay it
common sense not whining

The problem is that the first who payed get their order first accomplished.

Example:

400 people waiting in a queue infront of a cashpoint, where you will get the product (200 in store) ,
the cashier is asking you for the money. oh you didn't have it right now? please wait there till you
have your money. Meanwhile 200 products were sold, sorry your are too late.

First paid, first served.

um no, this isn't a retail line up. its an ONLINE ORDER SYSTEM. you're analogy doesn't apply.

[Biffa]

KNC  delivered a broken product and does not reply to any of our phone calls or emails to solve the issue.

This is COMPLETE Bullshit.    I am very critical of how Bitcoin companies do business and have dealt with a lot of mining manufacturers.    KNC is BY FAR the most responsive and the most professional when it comes to customer service.
What I truly appreciate about them is, when a problem comes up, they still reply and deal with it, instead of being like most companies that just stop answering.
Find something else to criticize them on because your statement is a complete lie

+1

However, feeding the trolls just encourages them, which is what they want, they want a bite so they can listen to their own voices more and more..

[volosator]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

[ASIC-K]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

wanna sell it to me, since knc fucked me over?

[Bitcoinorama]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

wanna sell it to me, since knc fucked me over?

Mate how did you get screwed over when x amount more had the ability to purchase beyond what was allocated and we couldn't even get back into the system to stop it for an entire 2 minutes?

[monsieur]

i will put one of mine up for sale too if i won't be able to manage to get 5 asics per board running.

[Ubachef]

i will put one of mine up for sale too if i won't be able to manage to get 5 asics per board running.

I'm in the screwed up party. Will you sell it to me, just in case?

[ASIC-K]

should have only allocated 200 order spots, not this who pays first bullcrap. also, when an order system screws up, the company usually makes good on it. its nothing personal orama, but i know a bunch of people feel the same way as me here. just poorly handled, that all. upgrades were even visible for longer than 20 minutes.

[monsieur]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

wanna sell it to me, since knc fucked me over?

Mate how did you get screwed over when x amount more had the ability to purchase beyond what was allocated and we couldn't even get back into the system to stop it for an entire 2 minutes?

he didn't have enough btcs at the moment, if I understood correctly from his previous posts

[Bargraphics]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

wanna sell it to me, since knc fucked me over?

Mate how did you get screwed over when x amount more had the ability to purchase beyond what was allocated and we couldn't even get back into the system to stop it for an entire 2 minutes?

Say it with me, Entitlement.

[monsieur]

i will put one of mine up for sale too if i won't be able to manage to get 5 asics per board running.

I'm in the screwed up party. Will you sell it to me, just in case?

I cannot commit to selling it to anyone at this moment. Maybe I will put it up for auction 

[Bitcoinorama]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

wanna sell it to me, since knc fucked me over?

Mate how did you get screwed over when x amount more had the ability to purchase beyond what was allocated and we couldn't even get back into the system to stop it for an entire 2 minutes?

Say it with me, Entitlement.

There's no need for that, I can understand the frustration, and he's been cool, he's wound up, and trolls like Croppo are egging him on.

[CYPER]

Try doing it via UPS sweden, looks like they get raped for prices over there. (using www.ups.se or http://www.ups.com/content/se/en/index.jsx

BTW 1221 SEK = £115 = $184

Forget about these prices - they are for the stupid general public. KNC have an account with UPS/Fedex and get it much cheaper.

I posted screenshots to prices via an account, that are even accessible to the general public. The stupid ones go directly to UPS and say: I'll bend over, you do the rest  

Here is it again: http://www.moneysavingexpert.com/shopping/cheap-parcel-delivery#international

Yet another point KNC failed in my eyes: extortionate shipping charges. $180 for a small packet, weighting less than 1kg. Yeah right  

[ASIC-K]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

wanna sell it to me, since knc fucked me over?

Mate how did you get screwed over when x amount more had the ability to purchase beyond what was allocated and we couldn't even get back into the system to stop it for an entire 2 minutes?

Say it with me, Entitlement.

There's no need for that, I can understand the frustration, and he's been cool, he's wound up, and trolls like Croppo are egging him on.

you're right, i am wound up so apologize if i piss anyone off right now. i have just been waiting for upgrades for a month now and was really excited to pick up 3 of them, so just leaves a sour taste in my mouth. I'm sure ill cool down in a few hours but yeah I'm still pissed.