Swedish ASIC miner company kncminer.com

[FUKT]

Funny how some people think that somehow since they couldn't "Win the race" buying up the upgrade boards, that KNC still owes them something....  or they got treated unfairly......
Total B.S.  You snooze, you loose..... I did.  

i didn't snooze man, i ordered right at 8am.... the payment system they used had its flaws

"They used"....Bitpay!   There just is no better system.  lol

Didnt shillorama say Bitpay crashed due to all the payments for boards, really good payment system . . .

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[the-skeptic]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

[xyzzy099]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

Isn't that 4 syllables?

[Syke]

Plenty of companies do the "low product price with 100% to 300% markup on shipping" and plenty do the "higher margin product price with FREEEE FREEEE FREEE (did I mention FREEEEEEE) shipping".  Both work.  KNC chose the former.   If they chose the later you would have people complaining the price was too high and the FRREEEEEEEEE shipping was just a gimmick.

There's also companies that have web devs that know how to issue a query to the mail carrier's API and retreive the actual cost for the package and have the customer pay the actual cost of shipping.

[the-skeptic]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

Isn't that 4 syllables?

Scha-Den-Freude

Nope.

How many in this one?:
Strength

[Paladin69]

Guys, I will have 1 module for sale once it arrives. I just realized that I I can only fit 2 more, not 3.

I'm starting to question my purchase.  Can a Jupiter run 6 modules?  Or only 5?

[DeathAndTaxes]

And see how many people expressed concerns of the over inflated shipping charges. Paying more to ship 3 boards, than to ship a whole Jupiter. Yeah makes perfect sense.

The proof is in the pudding.  The sold out in what an hour?  Now if there were still 190 of 200 unsold and tons of people complaining saying they won't place an order until the shipping is fixed you might have a point.  Not saying it is the best strategy but it worked (and honestly it will probably work again and again and again and ... ok now I am just wasting bytes).

[davewr2013]

@ Orama

If I already have a commercial UPS account, any chance I can get KnC to use it (save them and me money, allows my rep to stay on top of it for me). I have 4 on order so it would save a significant sum.

Don't get your hopes too high. If it's not convenient for them, they will probably decline, citing established procedures.
I have quite a lot of experience in this  

My advice:

Put together a well reasoned letter saying what you want done -- about everything.. conclusions first -- no reasoning.

Put the reasoning second -- starting at page two.

Most [tnx. to my editor] company employees (and complaint handlers) don't read beyond the first paragraph or the first page -- except to skim -- if the proposals are reasonable.

If there are concerns then and only then will people look at the reasoning -- because it is a lot of work.

So far most of your posts that I have seen are complaints. What I can tell you as a company owner is that I would be very cautious about helping anybody who had so many complaints. Two reasons: I am not likely to satisfy them. 2) The first will lead to more complaints -- giving me a no-win situation. So it becomes easier to do nothing. This leads to you doing more complain -- and looking very unreasonable to anyone listening. Somehow I doubt that you are anywhere near as bad as it seems.

Now if this offends you -- just say so and I will do my best to avoid your posts and commenting on them.

[xyzzy099]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

Isn't that 4 syllables?

Scha-Den-Freude

Nope.

http://upload.wikimedia.org/wikipedia/commons/9/97/En-us-schadenfreude.ogg

Here is the link from Wikipedia for the audio of the pronunciation.  Sounds like 4 syllables to me...

[davewr2013]

All of you be mad of knc
Relax
Relax
Relax

Alll life is not only  mining btc
Go out with your girls
And relax
 

My girl is not worth the 25btc I have lost due to two faulty miners and late delivery . . .

My sympathy.

I would not take all the Bitcoin for my woman.

...wishing you could feel the same.

[bobsag3]

@ Orama

If I already have a commercial UPS account, any chance I can get KnC to use it (save them and me money, allows my rep to stay on top of it for me). I have 4 on order so it would save a significant sum.

Don't get your hopes too high. If it's not convenient for them, they will probably decline, citing established procedures.
I have quite a lot of experience in this 

My advice:

Put together a well reasoned letter saying what you want done -- about everything.. conclusions first -- no reasoning.

Put the reasoning second -- starting at page two.

Moist company employees (and complaint handlers) don't read beyond the first paragraph or the first page -- except to skim -- if the proposals are reasonable.

If there are concerns then and only then will people look at the reasoning -- because it is a lot of work.

So far most of your posts that I have seen are complaints. What I can tell you as a company owner is that I would be very cautious about helping anybody who had so many complaints. Two reasons: I am not likely to satisfy them. 2) The first will lead to more complaints -- giving me a no-win situation. So it becomes easier to do nothing. This leads to you doing more complain -- and looking very unreasonable to anyone listening. Somehow I doubt that you are anywhere near as bad as it seems.

Now if this offends you -- just say so and I will do my best to avoid your posts and commenting on them.

Um not sure why I needed 2 not so helpful responses to my question... Im not going to write a letter for them t accept something that takes them no time and effort and saves us both money. I asked for a simple answer, and looks like with all this typing I should have just called.

[FUKT]

All of you be mad of knc
Relax
Relax
Relax

Alll life is not only  mining btc
Go out with your girls
And relax
 

My girl is not worth the 25btc I have lost due to two faulty miners and late delivery . . .

My sympathy.

I would not take all the Bitcoin for my woman.

...wishing you could feel the same.

[davewr2013]

All of you be mad of knc
Relax
Relax
Relax

Alll life is not only  mining btc
Go out with your girls
And relax
 

My girl is not worth the 25btc I have lost due to two faulty miners and late delivery . . .

My sympathy.

I would not take all the Bitcoin for my woman.

...wishing you could feel the same.

Hmmm -- I understand...

[Aggrophobia]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

Isn't that 4 syllables?

Scha-Den-Freude

Nope.

http://upload.wikimedia.org/wikipedia/commons/9/97/En-us-schadenfreude.ogg

Here is the link from Wikipedia for the audio of the pronunciation.  Sounds like 4 syllables to me...

Scha-Den-Freu-de

4 definitely

but this thread went more and more into a Kindergarten...

[davewr2013]

@ Orama

If I already have a commercial UPS account, any chance I can get KnC to use it (save them and me money, allows my rep to stay on top of it for me). I have 4 on order so it would save a significant sum.

Don't get your hopes too high. If it's not convenient for them, they will probably decline, citing established procedures.
I have quite a lot of experience in this  

My advice:

Put together a well reasoned letter saying what you want done -- about everything.. conclusions first -- no reasoning.

Put the reasoning second -- starting at page two.

Moist company employees (and complaint handlers) don't read beyond the first paragraph or the first page -- except to skim -- if the proposals are reasonable.

If there are concerns then and only then will people look at the reasoning -- because it is a lot of work.

So far most of your posts that I have seen are complaints. What I can tell you as a company owner is that I would be very cautious about helping anybody who had so many complaints. Two reasons: I am not likely to satisfy them. 2) The first will lead to more complaints -- giving me a no-win situation. So it becomes easier to do nothing. This leads to you doing more complain -- and looking very unreasonable to anyone listening. Somehow I doubt that you are anywhere near as bad as it seems.

Now if this offends you -- just say so and I will do my best to avoid your posts and commenting on them.

Um not sure why I needed 2 not so helpful responses to my question... Im not going to write a letter for them t accept something that takes them no time and effort and saves us both money. I asked for a simple answer, and looks like with all this typing I should have just called.

Bob:

I was thinking more of CYPER -- but it sounds like yours would just take a few lines.

Might be worth the time -- then you can say you did things the right way.

Enough time playing Ann Landers... and giving advice for the BTC deprived.

Do whatever you like -- it's your time and money.

[seanrarey]

KNC  delivered a broken product and does not reply to any of our phone calls or emails to solve the issue.

This is COMPLETE Bullshit.    I am very critical of how Bitcoin companies do business and have dealt with a lot of mining manufacturers.    KNC is BY FAR the most responsive and the most professional when it comes to customer service.
What I truly appreciate about them is, when a problem comes up, they still reply and deal with it, instead of being like most companies that just stop answering.
Find something else to criticize them on because your statement is a complete lie

+1

[xyzzy099]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

Isn't that 4 syllables?

Scha-Den-Freude

Nope.

http://upload.wikimedia.org/wikipedia/commons/9/97/En-us-schadenfreude.ogg

Here is the link from Wikipedia for the audio of the pronunciation.  Sounds like 4 syllables to me...

Scha-Den-Freu-de

4 definitely

but this thread went more and more into a Kindergarten...

Lol, well, I don't know many kindergartens here in the US that teach German, but it's definitely off-topic

[Aggrophobia]

What's that word, again?

Schadenfreude.

Describes bitcoin in three syllables.

Isn't that 4 syllables?

Scha-Den-Freude

Nope.

http://upload.wikimedia.org/wikipedia/commons/9/97/En-us-schadenfreude.ogg

Here is the link from Wikipedia for the audio of the pronunciation.  Sounds like 4 syllables to me...

Scha-Den-Freu-de

4 definitely

but this thread went more and more into a Kindergarten...

Lol, well, I don't know many kindergartens here in the US that teach German, but it's definitely off-topic

When americans adapt german words, they should use the plural (Kindergärten) also ^^

[joeventura]

Goto UPS.com

Pick Sweden English

Pick your Addy

Pick 1 Kg

Pick $1,000 value

That's a heavy printed circuit board. 2.2 lbs?

That's a liter of water.

[xyzzy099]

When americans adapt german words, they should use the plural (Kindergärten) also ^^

Well, see that's how we nefarious Americans work...  First we steal the word from your language, then we change the plural (in English) to match our way of pluralization  In American English, the correct plural of kindergarten really is kindergartens.  Our keyboards don't have umlauts (Or at least we can't be bothered to type multiple characters to make one)