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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3011157 times)
Bitcoinorama
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November 12, 2013, 08:35:03 AM
 #20881



is their customer support still reachable via phone? got a scandinavian voice from tape which I did not understand quite well. is this a international company and where can I read the business hours of the company?

thank you!


EDIT:

Quote
Our second wave of shipment has sold out faster than we expected. We had aimed to sell from stock. However, due to the recent BTC price activity we sold.

what does this mean??

From 9am yes, from 6/7am, dependant on when you rang earlier, no.

It's CET time here, 6 hours ahead of New York (EST), and 1 hour ahead of London (GMT).

Cust Serv are allowed to sleep. They are also allowed weekends off. The rest of us, not so lucky, although I suffer from insomnia.

What the above means is media hype in the press caused a shit load of attention despite the fact we weren't trying with Adwords and some new peeps found out about mining, coupled with those that were set on waiting the pre-order game until a proven product existed. They ordered, stock sold.

thank you, Bitcoinorama!

I ordered via wire transfer last week in the night from Thursday to Friday and yesterday they canceled the order. So, 1.5 business days to pay via wire transfer? This is not a good business code of practice! I still try to reach them by phone but no sucess so far. Just a scandinavian voice from tape.  Angry

I'd imagine with wire transfer the should be some leeway, if provable.

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Bitcoinorama
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November 12, 2013, 08:37:14 AM
 #20882

Is this a buy now or forever be unable to upgrade kind of deal?

Or can we upgrade our Saturns or Mercurys at some future date once all this rush rush rush hustle is over?

As part of why I only got a Saturn in the first place is I figured it would be maybe a few months before I'd get around to upgrading...

(Like maybe wait and see how things look once the november units have shipped...)

This hustle hustle hustle is kind of annoying.

-MarkM-


It's what's left of the stock after the initial RMAs, and ensuring enough exist for future issues. This is the chance to upgrade and in fairness it's for those with Saturns and Mercuries really, but those with any October shipment can purchase from 2pm CET today. No one with a November order should purchase, there is a board revision subsequent to learning how the components behave with one another better.

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November 12, 2013, 08:45:52 AM
 #20883

With regards to the upgrades available later. Will these officially work with the 6 port Jupiters?

If yes, then I am assuming you will just need to open the case, plug the ribbon cables inside. Then slap on the right heat sink for the additional modules and leave these modules outside the case while connected to the main board

Cheers


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November 12, 2013, 08:50:22 AM
 #20884

I seriously doubt they will recommend or support adding to a Jupiter
you will at the very least need to fab a mounting plate
and get some kind of spacers for the bottom, as they did.
would be a fun little project.


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Bitcoinorama
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November 12, 2013, 08:51:58 AM
 #20885

Orama, the selling of the modules tomorrow/tonight,

Do these modules come with the heatsinks, right? And the that special data cable we will need.



Heatsink, no, it's readily available, and not worth the shipping cost to you to have it globally couriered from Stockholm to country X. It's a heavy thing to ship for something that's approx £30 online.

Cables, PCI-E extension leads, screws, and that blank aluminium pieces that affixes the heatsink to the board, ya.

Since the HSF is widely available I assume that any standard size cooler would fit, correct?  How about something like this?
http://www.corsair.com/us/hydro-series-h75-liquid-cpu-cooler.html

Be sure to measure carefully.  KNC isn't using the standard 4 CPU mounting holes.  They are using a custom "bar" which attaches to the heatsink, it probably will not fit to every heat sink.  It may not work on anything except that specific heatsink.

Hmmm, that's not what I wanted to hear.  Sad

But maybe Orama can confirm.  The Corsair coolers come with plenty of brackets that fit just about any recent CPU.





Dude you own the unit, have a look. There is an aluminium bar that is indeed custom made to clamp the cooler down. There is just no need for watercooling as the the Arctic is not remotely stressed. The bar has pins you can snap off so it is completely flat and can be clamped down, but only the Arctic is recommended as it is rated to 320W, and we haven't, and don't have the time to try every heatsink in existence when we know this one is available everywhere for a very reasonable price and is more than anyone needs. If you do your own custom thing, it's on your head, warranty void, though no doubt some will, and it will be interesting to watch, but it is completely unnessessary. The design was ultra safe so as a chip that had never been handled could work first time, and did, so you got it before the competitors came to market, which is inevitable, although you have a while yet. As such the is no reason aside itchy fingers to want to change something that works, and is beyond your needs. The Arctic is a monster cooler, and chosen for it's ability to cope with a lot of heat in case there was any.

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Bitcoinorama
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November 12, 2013, 08:53:50 AM
 #20886

With regards to the upgrades available later. Will these officially work with the 6 port Jupiters?

If yes, then I am assuming you will just need to open the case, plug the ribbon cables inside. Then slap on the right heat sink for the additional modules and leave these modules outside the case while connected to the main board

Cheers



Officially these are for Mercuries, and Saturns. Unifficially...

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November 12, 2013, 09:44:00 AM
 #20887

With regards to the upgrades available later. Will these officially work with the 6 port Jupiters?

If yes, then I am assuming you will just need to open the case, plug the ribbon cables inside. Then slap on the right heat sink for the additional modules and leave these modules outside the case while connected to the main board

Cheers



Officially these are for Mercuries, and Saturns. Unifficially...

Err.. so unofficially these should work? Would be neat to have a unit hashing at 864G . I would probably call it "Pluto"

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November 12, 2013, 10:00:26 AM
 #20888

But Pluto isn't a planet!

/trolling
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November 12, 2013, 10:19:00 AM
 #20889

Regarding PSU and the popped caps on some of the earlier Saturns / Jupiters... I remember there being speculation about potential issues with Corsair PSUs, was this ever clarified (ie. it was the owners fault, it was the PSUs fault, production problem...) or is this still an unresolved mystery and there are some PSUs that I should stay away from?

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November 12, 2013, 11:08:51 AM
 #20890

If I had a Jupiter and am thinking about getting 2 more boards to make it 6, I'll be worried about the controller issues and whether the BBB would be able to handle the load.
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November 12, 2013, 11:17:58 AM
 #20891

Regarding PSU and the popped caps on some of the earlier Saturns / Jupiters... I remember there being speculation about potential issues with Corsair PSUs, was this ever clarified (ie. it was the owners fault, it was the PSUs fault, production problem...) or is this still an unresolved mystery and there are some PSUs that I should stay away from?

There was approx 10 instances in total. I think around 8 I saw, believe it or not, a few of those continued to run fine when I tested them ~143 GH/s. That said a few were DOA.

In any case due to the time in possession of these chips being approx equal to the time the majority of boards in the wild with you guys we can only confidently recommend the Coolermaster V850 as behaving faultlessly. The standard months into years of post fab refinement to test every manufacturers PSU is not possible, unless you guys are willing to wait, as such I can only strictly state the Coolermaster, and in honesty it is super quiet. I realise should someone require something beefier, than again the official stance would be these boards are modular use 2 x V850s. Wink

Also the 'official' stance is that the upgrade modules are not appropriate for Jupiters, but Saturns, and Mercuries.




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November 12, 2013, 11:20:29 AM
 #20892

how we install the updated at jupiter if not have extra free ports? Smiley Smiley Smiley Smiley Smiley
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November 12, 2013, 11:28:53 AM
 #20893

seriously in need of bitcoin tonight. if anyone can please help, message me. looking for 6 - 8 bit coins
Hi ASIC-K,
if you haven't found someone to sell you bitcoins I'm willing to help.
PM me if you're interested
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November 12, 2013, 11:32:22 AM
 #20894

how we install the updated at jupiter if not have extra free ports? Smiley Smiley Smiley Smiley Smiley

You just stand next to your miner and hold them with both hands. Just remember to have someone bring you food and water once in a while Wink

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November 12, 2013, 11:35:42 AM
 #20895

Promo for the sale  Grin

"You returned them, we're selling them back to you at a profit!"

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November 12, 2013, 11:48:23 AM
 #20896

Anyone from the UK know the cheapest place for a Coolermaster V850. I presume Amazon, but thought I would ask before purchasing my PSUs.

Also, does anyone know if these new modules will be shipping before November's batch, or at the same time?

Cheers.

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November 12, 2013, 11:56:19 AM
 #20897

Anyone from the UK know the cheapest place for a Coolermaster V850. I presume Amazon, but thought I would ask before purchasing my PSUs.

Also, does anyone know if these new modules will be shipping before November's batch, or at the same time?

Cheers.

I got mine from dabs they seemed to be cheapest at the time.

I'd say yes on the delivery front for the upgrade units.  I can'tsee areason forthem tohold back on despatch.  Just remember you can't use them in the November units, you can't use them without an existing Batch 1 KNC miner.

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November 12, 2013, 12:04:15 PM
 #20898

Anyone from the UK know the cheapest place for a Coolermaster V850. I presume Amazon, but thought I would ask before purchasing my PSUs.

Also, does anyone know if these new modules will be shipping before November's batch, or at the same time?

Cheers.

I got mine from dabs they seemed to be cheapest at the time.

I'd say yes on the delivery front for the upgrade units.  I can'tsee areason forthem tohold back on despatch.  Just remember you can't use them in the November units, you can't use them without an existing Batch 1 KNC miner.

http://www.amazon.co.uk/Arctic-Cooling-Freezer-i30-Cooler/dp/B006T0H5J4

£22.99 with free delivery (UK)

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November 12, 2013, 12:08:57 PM
 #20899

what is the difference with these fan

Arctic Cooling Freezer i30 CO
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November 12, 2013, 12:10:45 PM
 #20900

http://www.xbitlabs.com/picture/?src=/images/coolers/arctic-freezer-i30/zchart_diagr_big.png
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