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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3008324 times)
The Avenger
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November 15, 2013, 09:05:58 PM
 #21781

Not trying to be an asshole here but if a single die is failing the machine afaik still fulfills their promised hashing speed. KnC could deny RMA requests for this problem or decide not to fix it at all.

So be content if they're working on it. They could decide not to.
First of all, I refer you to their launch video on 30th September:

http://www.youtube.com/watch?v=JFOcI8nK2xI

"In August, we said 400. WELL IT'S NOT 400. WELL IT'S NOT 400. WELL IT'S NOT 400.

WE HAVE A 500 MACHINE HERE FOR YOU."

So the baseline they promised once they went from theoretical to an actual machine hashing is 500GH/s.

So either KNC are lying fuckers or this is true and every customer is entitled to 500GH/s, as promised on 30th September before even one single October order device shipped?

I also refer you to this picture on their website, which has been there since pretty much the launch video:


As you can see, there is a big red cross through the 400GH/s. You still following me?

So afaik, they are fucking lying asshole for trying to pretend they only promised 400GH. It's all pretty clear above we were promised 500GH, which is not possible to achieve with multiple die0 problems.

KNC party line recently:
Quote
We understand your concern regarding your miner not performing as well as others, however as your hash rate is higher than 400GH/s we cannot issue a RMA. We are continuously working on the firmware to improve performance and stability.
So I'll state once again, KNC returning faulty boards back to people who RMA's them and those boards collectively achieving less than 500GH/s is lies and criminality. They promise 500GH/s. That is what they deliver or else they are a bunch of fucking liars.

I've been holding out for a firmware fix, because I don't want to lose more money sending boards back if they are going to send me the same faulty boards back, as per SharkCat's experience. Now it seems in 11 days they can't even be bothered to fix the No.1 issue - too busy with their fire-sale of ex-RMA boards and getting their unprofessional trolls to insult customers.

"I am not The Avenger"
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November 15, 2013, 09:07:56 PM
 #21782

Quote
Hi,
 
We understand your concern regarding your miner not performing as well as others, however as your hash rate is higher than 400GH/s we cannot issue a RMA. We are continuously working on the firmware to improve performance and stability.
 
If you have any further questions or issues please do not hesitate in contacting us.  
 
Best regards  | Med vänlig hälsning  
Keith Gurnett  
Kncminer
www.kncminer.com
Office: +46 8559 253 20

Paladin69
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November 15, 2013, 09:10:20 PM
 #21783

@ anyone w/jupiter - what are you using for the 4th module with your V850s?

mine came with 3 'twin' connectors, so im using one connector 'twice' and it is HOT!



Twin molex to PCI-E is one solution.
Or I read that you can use one of the CPU slots to plug an additional PCI-E cable there (if you have any), but do your own research for that as I cannot be held responsible for any damages.

Btw if you send an email to Cooler Master to request additional PCI-E cables they will be happy to send you some. I'm currently waiting 7 to arrive:



Bless you, I'll email them immediately.

i saw the 2 molex - pci-e option in 2011 but not comfortable trying it on the jupiter

was curious what others are using - the twin method works but less than ideal, especially with an empty pci-e slot right thurr

what are you using to power ur extras, a second psu?

I would not use PCI-E to molex adaptors for a jupiter. those were designed with the 75W PCI-E limit in mind, and a single jupiter ASIC draws far more than 75w


Agreed, just use the 8-pin CPU connector, just upside down




Is this safe to do?  Cool trick.
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November 15, 2013, 09:13:17 PM
 #21784

Jupiter FW 0.99

Running for a couple of Hours.

Hash Rate up on average at Pool from 552Gh/s to 564Gh/s

Average on CGM 562Gh/s

WU up from 7706 to 7803

Power at Wall Down from 748W to 746W

HW Errors about 1.5% Still same as FW 0.98.1

Peace

 Roll Eyes

You're hitting 750w?  Bizarre, I'm @ 690w with 98.1
Meizirkki
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November 15, 2013, 09:25:54 PM
 #21785

Not trying to be an asshole here but if a single die is failing the machine afaik still fulfills their promised hashing speed. KnC could deny RMA requests for this problem or decide not to fix it at all.

So be content if they're working on it. They could decide not to.
First of all, I refer you to their launch video on 30th September:

http://www.youtube.com/watch?v=JFOcI8nK2xI

"In August, we said 400. WELL IT'S NOT 400. WELL IT'S NOT 400. WELL IT'S NOT 400.

WE HAVE A 500 MACHINE HERE FOR YOU."

So the baseline they promised once they went from theoretical to an actual machine hashing is 500GH/s.

So either KNC are lying fuckers or this is true and every customer is entitled to 500GH/s, as promised on 30th September before even one single October order device shipped?

I also refer you to this picture on their website, which has been there since pretty much the launch video:


As you can see, there is a big red cross through the 400GH/s. You still following me?

So afaik, they are fucking lying asshole for trying to pretend they only promised 400GH. It's all pretty clear above we were promised 500GH, which is not possible to achieve with multiple die0 problems.

KNC party line recently:
Quote
We understand your concern regarding your miner not performing as well as others, however as your hash rate is higher than 400GH/s we cannot issue a RMA. We are continuously working on the firmware to improve performance and stability.
So I'll state once again, KNC returning faulty boards back to people who RMA's them and those boards collectively achieving less than 500GH/s is lies and criminality. They promise 500GH/s. That is what they deliver or else they are a bunch of fucking liars.

I've been holding out for a firmware fix, because I don't want to lose more money sending boards back if they are going to send me the same faulty boards back, as per SharkCat's experience. Now it seems in 11 days they can't even be bothered to fix the No.1 issue - too busy with their fire-sale of ex-RMA boards and getting their unprofessional trolls to insult customers.
Yes. I totally agree that they are liars. It's a fact so no disagreement there.

But it's not accurate to call them criminals if you "only" get a 450Gh machine when you paid for 400Gh one.
The Avenger
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November 15, 2013, 09:32:58 PM
 #21786

Yes. I totally agree that they are liars. It's a fact so no disagreement there.

But it's not accurate to call them criminals if you "only" get a 450Gh machine when you paid for 400Gh one.

https://www.kncminer.com/news/news-40

We would like to say that after a very long stint in the factory over the weekend and with great help from our entire engineering team we are finally ready to release the figures you have all been waiting for, Jupiter is of course not a 400 machine it’s much more than that. Watch the video on our youtube site

http://www.youtube.com/watch?v=JFOcI8nK2xI

Truth or lies in their official company newsletter to customers? If that is not an official statement, what is?

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Phoenix1969
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November 15, 2013, 09:40:22 PM
 #21787

SOY...   http://tadn.eu/bertmod/bertmod_0_3_for_knc_0_98.bin


                     ▀▀█████████▀████████████████▄
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CYPER
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November 15, 2013, 09:46:06 PM
 #21788

SOY...   http://tadn.eu/bertmod/bertmod_0_3_for_knc_0_98.bin

I use this one and it has been working with every firmware after 0.94: https://www.dropbox.com/s/pmxz0qvz5ne24oy/bertmod_zpmfix_knc_0_96.bin


If this post helped you and you feel generous you know what to do: 1P9tXFy9bVgzrfPGeV7F8np26ZtFdCCWvz
CYPER
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November 15, 2013, 09:51:39 PM
 #21789

Avenger...  Die 0 was addressed with the 0.98.1 beta firmware, and most machines were fixed with it. Other than you, I don't think there are more than a handfull more out there..MAYBE.   So to call that the "Biggest issue" is Total Crap.
okay we have...
1. Avenger  (Assuming he really has a machine)
2. Edgar....
3....?

Me. I have 2 boards that I am exchanging on Monday.
Bought the tickets already Smiley

If this post helped you and you feel generous you know what to do: 1P9tXFy9bVgzrfPGeV7F8np26ZtFdCCWvz
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November 15, 2013, 09:55:08 PM
 #21790

I replaced an un-fixable die 0 board and it only took 6 days through RMA. My Jupiter has never run better.

Tired of substandard power distribution in your ASIC setup???   Chris' Custom Cablez will get you sorted out right!  No job too hard so PM me for a quote
Check my products or ask a question here: https://bitcointalk.org/index.php?topic=74397.0
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November 15, 2013, 09:57:44 PM
 #21791

SOY...   http://tadn.eu/bertmod/bertmod_0_3_for_knc_0_98.bin
Yes, I have this installed:

0_3_for_knc_0_98.bin

Mining Status
CGMiner Status Running (pid=1702)
Last Checked Fri Nov 15 21:55:56 UTC 2013
Avg. Hash Rate 142 Gh/s
WU 1979
Difficulty Accepted 497466
HW Status
ASIC slot #1 -
ASIC slot #2 -
ASIC slot #3 -
ASIC slot #4 -
ASIC slot #5 37.5 ℃
ASIC slot #6 -
STATUS=S
When=1384552556
Code=11
Msg=Summary
Description=cgminer 3.6.6|SUMMARY
Elapsed=15207
MHS av=142588.29
MHS 5s=139802.09
Found Blocks=0
Getworks=787
Accepted=7663
Rejected=65
Hardware Errors=4540
Utility=30.23
Discarded=1022
Stale=21
Get Failures=1
Local Work=527584
Remote Failures=0
Network Blocks=33
Total MH=2168374368.9267
Work Utility=1979.85
Difficulty Accepted=497466.00000000
Difficulty Rejected=2589.00000000
Difficulty Stale=0.00000000
Best Share=1996744
Device Hardware%=0.8966
Device Rejected%=0.5159
Pool Rejected%=0.5177
Pool Stale%=0.0000|



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CYPER
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November 15, 2013, 09:58:12 PM
 #21792

For anyone finding it hard to believe a Jupiter running 6 cards. That is with 0.99, but the HW errors seem high, so will probably revert back to 0.98.1 Beta which was under 1%


If this post helped you and you feel generous you know what to do: 1P9tXFy9bVgzrfPGeV7F8np26ZtFdCCWvz
The Avenger
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November 15, 2013, 10:00:04 PM
 #21793

only took 6 days through RMA.
I take it this is a joke? 6 days, about 3BTC, about $1200? You don't care you lost $1200 because some company wilfully shipped you shitty, faulty, untested goods?

"I am not The Avenger"
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ElGabo
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November 15, 2013, 10:00:54 PM
 #21794

For anyone finding it hard to believe a Jupiter running 6 cards:



Thanks Cyper!

I've ordered 2 upgrade modules for the jupiter just to try it.

Good news... Smiley

" I'm waiting for my punishment, I know it's on my way
  So cut, cut, cut me up and fuck, fuck, fuck me up"
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November 15, 2013, 10:03:51 PM
 #21795

..regarding the RMA emails...I'm paralyzed....never would have expected this answer

and why it's one time 450, then 400 which is the border line for RMA??
leaves somehow a bad taste in mouth when thinking of the fact that more upgrade boards were sold than offered

400 still good?!....and then you see that some reach numbers close to 600..


For the always knc defending fanboys:
How about a customer pays KnC less than some others and tells them the following:
"Count yourself lucky that some paid more than me, as long as it's over $4000 - nevertheless the price is advertised >$5000- you have no right to ask for more, but where I prefer to get my unit shipped to."

engineering is top and customer handling a flop
really makes me thinking twice about my next KnC order as it's another gamble on top of the mining gamble  Undecided

--
in case there's already enough bad news for you today, skip the following link
http://www.cryptocoinsnews.com/2013/11/15/leaked-private-bitcoin-foundation-discussions-enforcing-central-control/

!! File Complaints Against KnCMiner NOW !!
..and Thou shalt spread the coin in the name of cryptography for eternity
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November 15, 2013, 10:04:11 PM
 #21796


Thanks Cyper!

I've ordered 2 upgrade modules for the jupiter just to try it.

Good news... Smiley

The speed is still slowly increasing and I expect around 840GH/s which is 140GH/s per module.

Btw did you buy longer cables as you will need them to connect the 2 additional modules.

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November 15, 2013, 10:04:26 PM
 #21797

SOY...   http://tadn.eu/bertmod/bertmod_0_3_for_knc_0_98.bin

I use this one and it has been working with every firmware after 0.94: https://www.dropbox.com/s/pmxz0qvz5ne24oy/bertmod_zpmfix_knc_0_96.bin



Yes, the 0.96 works and has the current:

Mining Status
CGMiner Status Running (pid=1702)
Last Checked Fri Nov 15 22:02:18 UTC 2013
Avg. Hash Rate 142 Gh/s
Difficulty Accepted 511,742
Difficulty Rejected 2,589 (0.5 %)
Hardware Errors 4,642 (0.9 %)
WU 1,980
Difficulty Stale 0
Network Blocks 33
Pool Rejected 0.5 %
Pool Stale 0
Best Share 1,996,744
Found Blocks 0
HW Status
ASIC slot #1 -
ASIC slot #2 -
ASIC slot #3 -
ASIC slot #4 -
ASIC slot #5 37.5 ℃
ASIC slot #6 -

--------------------------------------------------------------------------------

ASIC Board Status
Update ASIC Status
Last updated on Fri Nov 15 22:02:18 2013

ASIC Board Info
4 Temperature sensor: 37.5 C

Die ID Cores ON Cores OFF %
0 48 0 100
1 48 0 100
2 48 0 100
3 48 0 100
DC/DC ID ON/OFF Status Input Voltage Output Voltage Output Current
0 ON OK 11.7 V 0.777 V 42.2 A (32.8 W)
1 No DC/DC detected
2 ON OK 11.8 V 0.794 V 41.3 A (32.8 W)
3 No DC/DC detected
4 ON OK 11.7 V 0.787 V 42.8 A (33.7 W)
5 No DC/DC detected
6 No DC/DC detected
7 ON OK 11.6 V 0.8 V 43.1 A (34.5 W)
 

Total DC/DC power output: 133 W



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Cablez
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I owe my soul to the Bitcoin code...


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November 15, 2013, 10:10:06 PM
 #21798

only took 6 days through RMA.
I take it this is a joke? 6 days, about 3BTC, about $1200? You don't care you lost $1200 because some company wilfully shipped you shitty, faulty, untested goods?

It was only a single board. The rest of the Jupiter was busily hashing away during that time. So at worst I lost around 100Gh/s for 6 days....not terrible.  The new board hashes at around 138GH/s.
This is all I will say on the matter, something was broken and they fixed it reasonably.

Tired of substandard power distribution in your ASIC setup???   Chris' Custom Cablez will get you sorted out right!  No job too hard so PM me for a quote
Check my products or ask a question here: https://bitcointalk.org/index.php?topic=74397.0
ElGabo
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November 15, 2013, 10:10:54 PM
 #21799


Thanks Cyper!

I've ordered 2 upgrade modules for the jupiter just to try it.

Good news... Smiley

The speed is still slowly increasing and I expect around 840GH/s which is 140GH/s per module.

Btw did you buy longer cables as you will need them to connect the 2 additional modules.

I bought 6 metres of cables and a lot of connectors. Cables will be custom made.

I'm trying not to forget something.

" I'm waiting for my punishment, I know it's on my way
  So cut, cut, cut me up and fuck, fuck, fuck me up"
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November 15, 2013, 10:12:59 PM
 #21800

@KNC or @Bitcoinorama: Does this delay also apply to the upgrade modules? Will the shipping of the upgrade modules begin with, before or after shipping of regular november orders?

Guy's I'll be honest and say. If you have a November batch and want to take full advantage, I'd be sourcing 1200w PSUs.

I'd still avoid the Cosair HX Series. You'd prob be fine with a solid 1000w+.

We've been testing on the V850s still, but as I alluded to before they've been pushing these around and over 1000w and the PSUs are solid and have been taking the abuse, but if I were you with future firmware revisions and from what I've seen: 1200w Gold rated PSUs for November batch orders FTW please! Wink

Hey Bitcoinorama will there be a way to adjust the speed of the whole miner? 650GH/s at ~1000W is ok now(based that you recommended 1200W PSU i'm thinking that a Jupiter will draw 900-1000W), but in 3-6 months maybe i would like to go back to 550GH/s at ~600-700W. The additional hashrate is very very welcomed, but the power increase seems to be around their originally stated 1.6J/GH.

Anyway, retard Avenger is still complaining even if no ASIC company provided an increase of over 50% in hashrate in just one month. Great job KnC! I love you! Now just please don't open another batch till January/February at least Cheesy

iCEBREAKER is a troll! He and cypherdoc helped HashFast scam 50 Million $ from its customers !
H/w Hosting Directory & Reputation - https://bitcointalk.org/index.php?topic=622998.0
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