Official Thread: AMT

[rik_khaos]

I'll give it until the date they said my miner will ship by + the 1-3 days for expedited shipping. If it's not at my house I'll request a refund. If I do not receive one I'll show up in person, and make sure I either leave with a miner or my money. My branch has a bank in town and I'll escort someone from AMT right there to deposit the money. Then I'll turn around and buy an Bitmain S2 and a few S1s

LOL. Good luck with that. You'll show up at their door, and no one will be home. They're not ever at their "office". Then what?

I'll be visiting one the one manufacturer I know they've used and try to get some information. Also I'll be making calls before to see if there is any way to be escorted by a sheriff's deputy. They are somewhere and I'll
be sure to do some more homework before just showing up.

I'd still send a certified letter with return receipt prior to filing. It's solid documented proof that you sent a request and they received it as it actually has to be signed for, then if they don't respond it should help strengthen the case.

Again, useless. They won't sign for it. People have tried visiting them. They're not there.

If they don't sign for it, then it is returned. They you have proof they are refusing contact with their customers, it's no longer he said, she said.

There was someone there signing for checks.

Send the mail, track it. Show up when the mail is delivered if some one signs for it then you have someone to talk to. If not you wait at the post office for someone to collect it. Set it up for e-mail alert where they send you a PDF of the signature when it gets signed. Then you know who signed for it. You're risking getting charged with something like stalking, but it's one way to find someone from the company to speak to face to face.

Also I'd send it to AMT c/o Josh Zipkin or Jim Brown that way it would have to be one of them who has to come for it.

[1714750943]

1714750943

[clenell]

Rik: You're grasping at straws. Read back, you'll see they threw Clennel under the bus for inquiring about his order.

I'll give it another week before you come to your senses and stop defending AMT at every turn.

Now I get it, everyone in this business is going to freak out about a shifting time tables because profitability is directly linked to when you start operations. But you've seen many companies at this point who are not getting things out on time. We are at stage where we are prefunding the tech with our pre orders. Because that is what they are pre-orders. We made conscious decisions to send money to a company who did not even have the materials in hand to create the product we were purchasing. 

So I'm not going to blow up for no reason when I don't have the machine in my hand the second I want it. I'm not going to blow up when my miner is inevitably delayed by forces beyond the control of the company that I pre-ordered the product from. I don't care for the dishonesty and poor customer service I've seen them give others. But I'm not going to start calling them names and accusing their family members and starting conspiracy theories because none of that helps the situation. If that is defending them at every turn then we have a different definition of defending.

First off no "conscious" decision was made to give money to folks who did not have material in hand. At no time last November did AMT inform me they were waiting on chips. They told me delivery would be first week of January - done. They reassured me miners were shipping currently and everything was under control.

Secondly do you even understand the meaning of the word "inevitable"? I hear you making sense at times but then you make some really retarded comments. Nothing here was "inevitable". All AMT had to do was be up front with some simple facts and not make unrealistic promises. They have only made matters worse with their abysmal customer service or lack there of.

[rik_khaos]

i would like to predict AMT will file for bankruptcy. Remember you heard it here first.

+1

Although I must say that I originally brought this up as a possibility. I have seen it happen with other pre-order based companies in the past. End of the day, the customers lose in this scenario.

Every possibility that is the case especially if everyone starts suing. Once they declare bankruptcy no one can file a claim without first filing for a motion to lift the automatic stay. Which if you can prove they did it just to not go to court with you the judge can over turn their automatic stay.

Also if claim in the lawsuit it was fraud and can prove it that is a non-dischargeable debt and they still have to pay you.

http://smallbusiness.chron.com/company-sue-goes-bankrupt-do-64339.html

[jorgebonilla]

THIS FORUM IS NOT A MEANS TO COMMUNICATE WITH AMT - CALL OR EMAIL US - WE'LL GET BACK TO YOU AS SOON AS POSSIBLE. WE PROMISE.

WE WILL LAUNCH A SUPPORT FORUM VIA OUR SITE THIS EVENING. QUESTIONS WILL BE ANSWERED WITHIN 24 HOURS ON THAT FORUM. IF THE QUESTION HAS NOTHING TO DO WITH OUR HARDWARE OR BUSINESS, WE'LL DELETE IT.

I've emailed them and no answer for three weeks now.

Why do they promise to launch an Forum on their site. and then not do it.

I hear you AMT people, that this forum seems like a lot of non-sense, but you are not making things any easier by piling on empty promises.

[clenell]

THIS FORUM IS NOT A MEANS TO COMMUNICATE WITH AMT - CALL OR EMAIL US - WE'LL GET BACK TO YOU AS SOON AS POSSIBLE. WE PROMISE.

WE WILL LAUNCH A SUPPORT FORUM VIA OUR SITE THIS EVENING. QUESTIONS WILL BE ANSWERED WITHIN 24 HOURS ON THAT FORUM. IF THE QUESTION HAS NOTHING TO DO WITH OUR HARDWARE OR BUSINESS, WE'LL DELETE IT.

I've emailed them and no answer for three weeks now.

Why do they promise to launch an Forum on their site. and then not do it.

I hear you AMT people, that this forum seems like a lot of non-sense, but you are not making things any easier by piling on empty promises.

The first rule in dealing with AMT is dont believe a word they say. The second rule is doubt everything else.

[RoadStress]

THIS FORUM IS NOT A MEANS TO COMMUNICATE WITH AMT - CALL OR EMAIL US - WE'LL GET BACK TO YOU AS SOON AS POSSIBLE. WE PROMISE.

WE WILL LAUNCH A SUPPORT FORUM VIA OUR SITE THIS EVENING. QUESTIONS WILL BE ANSWERED WITHIN 24 HOURS ON THAT FORUM. IF THE QUESTION HAS NOTHING TO DO WITH OUR HARDWARE OR BUSINESS, WE'LL DELETE IT.

I've emailed them and no answer for three weeks now.

Why do they promise to launch an Forum on their site. and then not do it.

I hear you AMT people, that this forum seems like a lot of non-sense, but you are not making things any easier by piling on empty promises.

The first rule in dealing with AMT is dont believe a word they say. The second rule is doubt everything else.

And third rule is don't take shill discounts!

[clenell]

http://www.amazon.com/Bitcoin-Miner-AMT-80gh-Asic/product-reviews/B00I1SYCKC/ref=dp_top_cm_cr_acr_txt?showViewpoints=1

looks like we have some more satisfied customers on amazon.com for AMT miners.

[clenell]

THIS FORUM IS NOT A MEANS TO COMMUNICATE WITH AMT - CALL OR EMAIL US - WE'LL GET BACK TO YOU AS SOON AS POSSIBLE. WE PROMISE.

WE WILL LAUNCH A SUPPORT FORUM VIA OUR SITE THIS EVENING. QUESTIONS WILL BE ANSWERED WITHIN 24 HOURS ON THAT FORUM. IF THE QUESTION HAS NOTHING TO DO WITH OUR HARDWARE OR BUSINESS, WE'LL DELETE IT.

I've emailed them and no answer for three weeks now.

Why do they promise to launch an Forum on their site. and then not do it.

I hear you AMT people, that this forum seems like a lot of non-sense, but you are not making things any easier by piling on empty promises.

The first rule in dealing with AMT is dont believe a word they say. The second rule is doubt everything else.

And third rule is don't take shill discounts!

how's that bowl of dicks @roadstress ? Let this be a newbie lesson. The next time another e-hero jumps in a thread and accuses people of being a <insert company name> shill you can be certain said poster doesnt have a fucking clue what they are talking about. Case in point look at roadstress.

[rik_khaos]

Rik: You're grasping at straws. Read back, you'll see they threw Clennel under the bus for inquiring about his order.

I'll give it another week before you come to your senses and stop defending AMT at every turn.

Now I get it, everyone in this business is going to freak out about a shifting time tables because profitability is directly linked to when you start operations. But you've seen many companies at this point who are not getting things out on time. We are at stage where we are prefunding the tech with our pre orders. Because that is what they are pre-orders. We made conscious decisions to send money to a company who did not even have the materials in hand to create the product we were purchasing. 

So I'm not going to blow up for no reason when I don't have the machine in my hand the second I want it. I'm not going to blow up when my miner is inevitably delayed by forces beyond the control of the company that I pre-ordered the product from. I don't care for the dishonesty and poor customer service I've seen them give others. But I'm not going to start calling them names and accusing their family members and starting conspiracy theories because none of that helps the situation. If that is defending them at every turn then we have a different definition of defending.

First off no "conscious" decision was made to give money to folks who did not have material in hand. At no time last November did AMT inform me they were waiting on chips. They told me delivery would be first week of January - done. They reassured me miners were shipping currently and everything was under control.

Secondly do you even understand the meaning of the word "inevitable"? I hear you making sense at times but then you make some really retarded comments. Nothing here was "inevitable". All AMT had to do was be up front with some simple facts and not make unrealistic promises. They have only made matters worse with their abysmal customer service or lack there of.

Oh, I apologize I assumed you'd done some research about the product you were trying to buy. Did you ask them if they had the chips already? Did you go to the website of the chip's designer? That's actually how I found AMT. Of course by that time there was a delay of shipment in the chips so I knew they didn't have them. Next time if you are going to drop a fair amount of money on a purchase you might want to ask the basic questions. They were probably shipping the the other miners of different hashing power (at least to biomech ;-) ), did you not ask if they were specifically shipping the 1.2 TH miners?

inevitable: as is certain to happen; unavoidably. Because there was a delay in getting the chips from the manufacturer it was "certain to happen" that miners were going to be delayed, and if they are starting from the beginning of the list then my miner would also be "unavoidably" late. They likely gave information that was based on information from their distribution partner. Thier distribution partner got information from the manufacturer. The manufacturer was unable to meet their time frame  (which mind you, has nothing to do with bitmine or amt).

So when the manufacturer was going to miss their date, they told amt's distribution partner, who noted it on his website then likely told amt. They for whatever reason didn't update their customer base, which I was not a part of at the time.

So the estimates on when they were going to have miners shipped were not just random lies made up in their heads to screw with you. It was based of of information, a timetable, that had been communicated to them. It wasn't about unrealistic promises. You ordered tech that hadn't been built yet, which you didn't bother to find out, that ended up being delayed because an issue with the chip maker.

I make widgets, and there is a company that orders from me because they use my widgets in their products.  I need cogs to make widgets, but the cog maker ends up running into unforeseen issues producing those cogs because there was an error with materials. So I made my contracts to the deliver the widgets based on what the cog maker told me originally. Now that there was an issue with the cogs I can't ship my widgets on time, does that mean that I was not up front and that I made unrealistic promises to the company buying my widgets?

We are in complete agreement that they have made everything worse with the clusterfuck that is their "customer service" you'll not see my say otherwise. It's been horrid and shutting down the phones was an absurd thing to do. Calling you out in the thread the way they did was unprofessional and uncalled for. They have done themselves no favors.

I'm hoping they are trying to pool some capital to honor refunds, but that doesn't seem to be the case. If I don't receive mine by the time I've indicated I'll take further action.

[rik_khaos]

http://www.amazon.com/Bitcoin-Miner-AMT-80gh-Asic/product-reviews/B00I1SYCKC/ref=dp_top_cm_cr_acr_txt?showViewpoints=1

looks like we have some more satisfied customers on amazon.com for AMT miners.

That explains why I wasn't able to find their storefront on amazon when I was looking there earlier today.

[clenell]

Rik: You're grasping at straws. Read back, you'll see they threw Clennel under the bus for inquiring about his order.

I'll give it another week before you come to your senses and stop defending AMT at every turn.

Now I get it, everyone in this business is going to freak out about a shifting time tables because profitability is directly linked to when you start operations. But you've seen many companies at this point who are not getting things out on time. We are at stage where we are prefunding the tech with our pre orders. Because that is what they are pre-orders. We made conscious decisions to send money to a company who did not even have the materials in hand to create the product we were purchasing. 

So I'm not going to blow up for no reason when I don't have the machine in my hand the second I want it. I'm not going to blow up when my miner is inevitably delayed by forces beyond the control of the company that I pre-ordered the product from. I don't care for the dishonesty and poor customer service I've seen them give others. But I'm not going to start calling them names and accusing their family members and starting conspiracy theories because none of that helps the situation. If that is defending them at every turn then we have a different definition of defending.

First off no "conscious" decision was made to give money to folks who did not have material in hand. At no time last November did AMT inform me they were waiting on chips. They told me delivery would be first week of January - done. They reassured me miners were shipping currently and everything was under control.

Secondly do you even understand the meaning of the word "inevitable"? I hear you making sense at times but then you make some really retarded comments. Nothing here was "inevitable". All AMT had to do was be up front with some simple facts and not make unrealistic promises. They have only made matters worse with their abysmal customer service or lack there of.

inevitable: as is certain to happen; unavoidably. Because there was a delay in getting the chips from the manufacturer it was "certain to happen" that miners were going to be delayed, and if they are starting from the beginning of the list then my miner would also be "unavoidably" late. They likely gave information that was based on information from their distribution partner. Thier distribution partner got information from the manufacturer. The manufacturer was unable to meet their time frame  (which mind you, has nothing to do with bitmine or amt).

you act as if a delay in the chips was inevitable. This is definitely not the case. NOTHING was inevitable so stop making excuses for AMT. You could try to make the argument the chips arriving are out of their control and you would be correct. However, that means you don't promise people delivery dates the week of chips arriving. Secondly, you don't make delivery promises on chips arriving you dont even have fucking boards for!

As far as doing some research i spoke with AMT at length and they assured me everything was just peachy. Again, stop trying to make excuses for AMT. I don't know what your angle is here but trust me it's not going to get you your miner faster.

[sirminesalot]

It's been horrid and shutting down the phones was an absurd thing to do.

Do the phones not ring through anymore?

[Stan-O]

the way this is going, it looks almost like they delivered a few of the easily obtainable Technobit Hex16b based rigs(80-220GH), just to gain rep as a company that delivers, and then pocketed the money for orders for the bigger rigs.  

i know its a strong accusation, and i hope for you guys' sake I am wrong, and its just incompetence, and or lack of parts that is the real issue behind the delays.

writing on the wall gets clearer every day, and it's not looking good.  

I guess i've killed any chance of getting my MPP upgrades.  lol

My only shot at ROI on the 80GH rig, is to continue to mine alt coins like maza, and hope the price holds.  I've mined about .6btc with the 80 since i got it at the end of january.  Most of that was due to a couple price spike sin UNO and mining mazacoin when the price was high.  otherwise i'm looking at .01btc/day.

If i go off of BTC mining only, my rig would bring in 1.8BTC in 6 months, AT CURRENT DIFFICULTY, and thats 6 months after i received the rig.  so subtract .3 BTC due to delivery delay, and i'm looking at 1.5BTC or about $940.  Not even remotely close to the $1500 i paid for the rig.  

I knew this before i received the rig, and approached AMT with this info and asked about the MPP.  First answer was, "oh sorry, we already shipped your rig".  so what, send the upgrade board in another box.  i can hang it off the 80, since the damn thing doesnt run properly in the case anyways.  plenty of power overhead left on the 300W psu for another board.   2 boards would be more in line with the MPP, but i would be mostly satisfied with just 1.  I'd even get my own psu if they were to do the right thing and upgrade me to the 220GH rig, just like the example on their Miner Protection Plan page.

They said it, not me.....


http://advancedminers.com/miner-protection-plan/


Example:

If you purchase an AMT Steadfast 80ghs and the network hash rate increases to the point where your mining cannot meet ROI from the suggested shipment date for a six month time period, while mining SHA-256 coin, we will ship you a AMT 220ghs absolutely free.


Has anyone who ordered an 80-120GH rig from early december, actually received an upgrade per the MPP?

[clenell]

the way this is going, it looks almost like they delivered a few of the easily obtainable Technobit Hex16b based rigs(80-220GH), just to gain rep as a company that delivers, and then pocketed the money for orders for the bigger rigs.  

i know its a strong accusation, and i hope for you guys' sake I am wrong, and its just incompetence, and or lack of parts that is the real issue behind the delays.

writing on the wall gets clearer every day, and it's not looking good.  

I guess i've killed any chance of getting my MPP upgrades.  lol

My only shot at ROI on the 80GH rig, is to continue to mine alt coins like maza, and hope the price holds.  I've mined about .6btc with the 80 since i got it at the end of january.  Most of that was due to a couple price spike sin UNO and mining mazacoin when the price was high.  otherwise i'm looking at .01btc/day.

If i go off of BTC mining only, my rig would bring in 1.8BTC in 6 months, AT CURRENT DIFFICULTY, and thats 6 months after i received the rig.  so subtract .3 BTC due to delivery delay, and i'm looking at 1.5BTC or about $940.  Not even remotely close to the $1500 i paid for the rig.  

I knew this before i received the rig, and approached AMT with this info and asked about the MPP.  First answer was, "oh sorry, we already shipped your rig".  so what, send the upgrade board in another box.  i can hang it off the 80, since the damn thing doesnt run properly in the case anyways.  plenty of power overhead left on the 300W psu for another board.   2 boards would be more in line with the MPP, but i would be mostly satisfied with just 1.  I'd even get my own psu if they were to do the right thing and upgrade me to the 220GH rig, just like the example on their Miner Protection Plan page.

They said it, not me.....


http://advancedminers.com/miner-protection-plan/


Example:

If you purchase an AMT Steadfast 80ghs and the network hash rate increases to the point where your mining cannot meet ROI from the suggested shipment date for a six month time period, while mining SHA-256 coin, we will ship you a AMT 220ghs absolutely free.


Has anyone who ordered an 80-120GH rig from early december, actually received an upgrade per the MPP?

No. AMT has no program in effect. This is just another lie being perpetuated on the AMT website.

[sirminesalot]

the way this is going, it looks almost like they delivered a few of the easily obtainable Technobit Hex16b based rigs(80-220GH), just to gain rep as a company that delivers, and then pocketed the money for orders for the bigger rigs.  

i know its a strong accusation, and i hope for you guys' sake I am wrong, and its just incompetence, and or lack of parts that is the real issue behind the delays.

writing on the wall gets clearer every day, and it's not looking good.  

I guess i've killed any chance of getting my MPP upgrades.  lol

My only shot at ROI on the 80GH rig, is to continue to mine alt coins like maza, and hope the price holds.  I've mined about .6btc with the 80 since i got it at the end of january.  Most of that was due to a couple price spike sin UNO and mining mazacoin when the price was high.  otherwise i'm looking at .01btc/day.

If i go off of BTC mining only, my rig would bring in 1.8BTC in 6 months, AT CURRENT DIFFICULTY, and thats 6 months after i received the rig.  so subtract .3 BTC due to delivery delay, and i'm looking at 1.5BTC or about $940.  Not even remotely close to the $1500 i paid for the rig.  

I knew this before i received the rig, and approached AMT with this info and asked about the MPP.  First answer was, "oh sorry, we already shipped your rig".  so what, send the upgrade board in another box.  i can hang it off the 80, since the damn thing doesnt run properly in the case anyways.  plenty of power overhead left on the 300W psu for another board.   2 boards would be more in line with the MPP, but i would be mostly satisfied with just 1.  I'd even get my own psu if they were to do the right thing and upgrade me to the 220GH rig, just like the example on their Miner Protection Plan page.

They said it, not me.....


http://advancedminers.com/miner-protection-plan/


Example:

If you purchase an AMT Steadfast 80ghs and the network hash rate increases to the point where your mining cannot meet ROI from the suggested shipment date for a six month time period, while mining SHA-256 coin, we will ship you a AMT 220ghs absolutely free.


Has anyone who ordered an 80-120GH rig from early december, actually received an upgrade per the MPP?

+1

I think you are exactly right in your theory.

I doubt they have any remaining bitfury boards to send to via MPP.

Very had to chalk this all up to incompetence. Also, very hard to attribute their communication to 'horrendous customer service' - I believe their lack of communication has been nothing short of DELIBERATE.

[Stan-O]

I agree sirminealot.
  I guess i should count myself as one of the lucky ones, to have actually received anything at all. 

could be sitting here with a bowl of dicks.  LOL

being a non-cocksucker, a bowl of dicks does me no good.

[rik_khaos]

Rik: You're grasping at straws. Read back, you'll see they threw Clennel under the bus for inquiring about his order.

I'll give it another week before you come to your senses and stop defending AMT at every turn.

Now I get it, everyone in this business is going to freak out about a shifting time tables because profitability is directly linked to when you start operations. But you've seen many companies at this point who are not getting things out on time. We are at stage where we are prefunding the tech with our pre orders. Because that is what they are pre-orders. We made conscious decisions to send money to a company who did not even have the materials in hand to create the product we were purchasing. 

So I'm not going to blow up for no reason when I don't have the machine in my hand the second I want it. I'm not going to blow up when my miner is inevitably delayed by forces beyond the control of the company that I pre-ordered the product from. I don't care for the dishonesty and poor customer service I've seen them give others. But I'm not going to start calling them names and accusing their family members and starting conspiracy theories because none of that helps the situation. If that is defending them at every turn then we have a different definition of defending.

First off no "conscious" decision was made to give money to folks who did not have material in hand. At no time last November did AMT inform me they were waiting on chips. They told me delivery would be first week of January - done. They reassured me miners were shipping currently and everything was under control.

Secondly do you even understand the meaning of the word "inevitable"? I hear you making sense at times but then you make some really retarded comments. Nothing here was "inevitable". All AMT had to do was be up front with some simple facts and not make unrealistic promises. They have only made matters worse with their abysmal customer service or lack there of.

inevitable: as is certain to happen; unavoidably. Because there was a delay in getting the chips from the manufacturer it was "certain to happen" that miners were going to be delayed, and if they are starting from the beginning of the list then my miner would also be "unavoidably" late. They likely gave information that was based on information from their distribution partner. Thier distribution partner got information from the manufacturer. The manufacturer was unable to meet their time frame  (which mind you, has nothing to do with bitmine or amt).

you act as if a delay in the chips was inevitable. This is definitely not the case. NOTHING was inevitable so stop making excuses for AMT. You could try to make the argument the chips arriving are out of their control and you would be correct. However, that means you don't promise people delivery dates the week of chips arriving. Secondly, you don't make delivery promises on chips arriving you dont even have fucking boards for!

As far as doing some research i spoke with AMT at length and they assured me everything was just peachy. Again, stop trying to make excuses for AMT. I don't know what your angle is here but trust me it's not going to get you your miner faster.

I don't act like the delay of chips is inevitable, but I do realize the effect of not getting the materials on time and how that will greatly change the best laid plans. Would it have been smart to build a buffer into their and then delivered early if everything went swimmingly? Of course it would have. When you are shopping for a miner one of the number one things you are going to be looking for is when it ships and the companies know that. So they advertise the earliest possible date that they think that can ship based on getting their materials. If they had built in one or two months of buffertime and advertised with those as the shipping dates would you have even looked at ordering from them? Because that's not just an AMT practice

And why is it you assume I have an angle? It's not like AMT is the only company who has taken pre-orders and did not hit their delivery dates.

Nothing I can do will change what happens with AMT so why would I think I'd get my miner any faster? And hell aren't you making the accusation that they won't ship at all because they are scammers? Shouldn't you have said I don't know what your angle is here but you won't be getting a miner anyway?

I'm not making excuses for amt, stop making excuses for not more thoroughly looking into if they had the chips when you ordered. I asked and was told they'd be in any day, low and behold I put my order in on january 31st and on 2/1 they had received the chips. Still didn't know that as they didn't post the pictures until the end of february for some reason.

If they said they had the chips and were shipping 1.2 th miners then they lied to you, but the burden of proof is going to be on you that they lied over the phone to entice you to make an order. If you are seeking legal action anyway.

[Stan-O]

another possible scenario is this:

They're waiting for Bitmain to deliver their 1TH S2 rigs, and re-branding those as AMT machines.  LOL.  wouldnt surprise me at all.

[rik_khaos]

another possible scenario is this:

They're waiting for Bitmain to deliver their 1TH S2 rigs, and re-branding those as AMT machines.  LOL.  wouldnt surprise me at all.

Just slap that sticker on there and push them out the door.

[FrictionlessCoin]

another possible scenario is this:

They're waiting for Bitmain to deliver their 1TH S2 rigs, and re-branding those as AMT machines.  LOL.  wouldnt surprise me at all.

If they don't want to go to jail then maybe that is what they should do.  Alternatively,  refund their customers money!