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Author Topic: HitBTC.com - The most advanced cryptocurrency exchange  (Read 109462 times)
theskillzdatklls
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November 22, 2017, 05:54:27 AM
 #821

my google 2FA account got corrupted and i cant log into hitbtc, are there any options? i e-mailed them over a week ago and didn't even get a receipt response Sad

still having this problem

What about your 2fa code? You didn't kept it? If you have it you can access your 2fa on hitbtc again by just entering it in your phone or in another's phone google authenticator. Or is it also not working?


I changed phones, I imported my new private 2fa key to my new phone, it doesn't work. Every other 2fa code I imported worked fine. I've tried everything, not sure how to reach support at this point.




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Hamphser
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November 22, 2017, 07:22:51 AM
 #822

so my tether deposit will add to my balance or another thing ??
Does it shows pending on your status or transaction history? If yes, then most likely they would credit it soon. Just like what happen on my eth transaction.It still keeps on loading up and stuck for how many hours already.I didn't notice the announcement that they are having maintenance on ETH wallet which they don't really accept withdrawal or deposit which causes for me to be caught in the middle and now I'm just waiting on what would happen next. Cool

if u mean "  Latest transactions  "

no, I don't see it on there

but I see my transaction in omniexplorer.info  and it confrimed
Have you tried to access the site again this time?I have the same situation with carlfebz2 which my eth deposits been stucked because of the maintenance but  it is already credited into my account. Im sure you can able to see balance because everything went fine for now when im using the site as of this moment.They load up fast and they already fixed the load up issues last night as i have emailed their support regarding on the situation.

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theskillzdatklls
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November 22, 2017, 07:13:49 PM
 #823

my google 2FA account got corrupted and i cant log into hitbtc, are there any options? i e-mailed them over a week ago and didn't even get a receipt response Sad

still having this problem

What about your 2fa code? You didn't kept it? If you have it you can access your 2fa on hitbtc again by just entering it in your phone or in another's phone google authenticator. Or is it also not working?


I changed phones, I imported my new private 2fa key to my new phone, it doesn't work. Every other 2fa code I imported worked fine. I've tried everything, not sure how to reach support at this point.

if anyone knows anyone i can get in touch with to resolve my problem happy to pay $50, ty




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erikalui
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November 22, 2017, 07:23:13 PM
 #824

I have some tokens left in my account as there are limits set for selling and buying tokens on hitbtc with the result, I have over $10 worth tokens which I can't withdraw nor trade. Kindly change this feature as on all exchanges even minute amounts can be sold.

MrOzi
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November 23, 2017, 07:49:41 PM
 #825

I really hope that my deposit will be on balance. But while it is not there Undecided
ETCethereum
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November 23, 2017, 09:16:41 PM
 #826

i have problem, iam wong sending coin to another coin, but still same in hitbtc addres
and iam ready sending support ticket, can solved my problem or not
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November 24, 2017, 05:12:02 AM
 #827

My all active orders has gone earlier I thought it will not back!

Just Call my Name and I'll be there...
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November 24, 2017, 07:13:04 AM
 #828

10 BTG just disappeared from my account 3 days ago while i've tried to transfer them from trading to main account. My BTG balance still 0. Ticket# 50789, unanswered for 3 days. Transfer 6dccc1aa-542a-42df-bed9-a2476485667b. Avoid trading at this exchange, your money can stuck at limbo during internal transfer, your withdraval can stuck for weeks, and you won't get any support from them. Alot of people have issues with withdrawals/lost balance last days, check their reddit and even their trollbox for evidence.
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November 25, 2017, 08:09:21 AM
 #829

10 BTG just disappeared from my account 3 days ago while i've tried to transfer them from trading to main account. My BTG balance still 0. Ticket# 50789, unanswered for 3 days. Transfer 6dccc1aa-542a-42df-bed9-a2476485667b. Avoid trading at this exchange, your money can stuck at limbo during internal transfer, your withdraval can stuck for weeks, and you won't get any support from them. Alot of people have issues with withdrawals/lost balance last days, check their reddit and even their trollbox for evidence.

I lost my BTC as well four days ago trying to move it from Trading to Main account. Seeing this company's history of losing/stealing their clients' money  I am afraid we will not see our funds again.
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November 25, 2017, 06:38:32 PM
 #830

has body body my issue ?

my usdt's are pending and I don't see in transaction history or in my balance

but in explorer it says confirmed
2dogs
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November 25, 2017, 09:09:35 PM
 #831

Was thinking of opening an account, but with all the reported issues, I am gonna pass.
khunglongs
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November 26, 2017, 05:23:43 AM
 #832

Hi ad.my withdrawal problem.i want cancel it.plase help me ID b2ed09ac-2ac1-4f8f-8944-ffb75aa8d591   .Thanks
erominer
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November 26, 2017, 08:43:43 AM
 #833

Hi! i would like to follow up my open tickets regarding my pending deposit...

First ticket - [Request received] Ticket ID #52689

Follow up ticket - [Request received] Ticket ID #55991

Problem:
Pending btc deposit.

facts:
deposit date: 2017-11-21 00:02:38
deposit address is correct
blockchain transaction hash is correct, existing and successful as shown in btc block explorer

Please credit my pending deposit since its been days pending already....
ggfggf3
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November 26, 2017, 11:51:10 AM
 #834

Hi, problems with withdrawal Ticket ID #55013 and nothing new for 4 days.
SheepSuit
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November 26, 2017, 07:37:59 PM
 #835

Will we also receive Bitcoin Diamond on HitBTC?

MrOzi
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November 26, 2017, 08:21:59 PM
 #836

My problem with is solved. My deposite of Waves is enlisted.
RedRockMining
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November 26, 2017, 09:07:18 PM
 #837

Still no resolution of not being able to transfer WTT tokens from "Main" to "Trading" after two weeks due to "Currency options not available" error...
CONANEDO
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November 27, 2017, 04:02:59 AM
 #838

Hello if there is an admin here,the forum are full of unsolved questions and i also create support ticket to ask about bitcoin diamond but no admin would even want to reply.this is really concerning me.admins just stop responding on the forum and support ticket is silence since 19 november.can you please solve the members problem and make announcement.i am a little bit panic.if you don't give the hard fork coin you need to make announcement because i want to move my BTC to other exchange.you are losing your member if you keep silence.
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November 27, 2017, 03:11:58 PM
 #839

Was thinking of opening an account, but with all the reported issues, I am gonna pass.

So far seems to be working okay for me, fwiw.

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November 27, 2017, 07:11:51 PM
 #840

I have not received my beatcoins for 4 days already! It's just awful! Nowhere is no one responding. 4 days of support on the site is silent, on the official forum are silent, in the facebook silent! I not only did not receive my 0.35 bitcoins, but I also lost the opportunity to earn money. The coin that I wanted to buy grew from 800 satosh to 1500!

Do not use this exchange, it's the most awful exchange I've come across.



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