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theskillzdatklls
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November 22, 2017, 05:54:27 AM |
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my google 2FA account got corrupted and i cant log into hitbtc, are there any options? i e-mailed them over a week ago and didn't even get a receipt response  still having this problem What about your 2fa code? You didn't kept it? If you have it you can access your 2fa on hitbtc again by just entering it in your phone or in another's phone google authenticator. Or is it also not working? I changed phones, I imported my new private 2fa key to my new phone, it doesn't work. Every other 2fa code I imported worked fine. I've tried everything, not sure how to reach support at this point. |
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Hamphser
Sr. Member
 Offline
Activity: 2604
Merit: 338
Vave.com - Crypto Casino
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November 22, 2017, 07:22:51 AM |
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so my tether deposit will add to my balance or another thing ??
Does it shows pending on your status or transaction history? If yes, then most likely they would credit it soon. Just like what happen on my eth transaction.It still keeps on loading up and stuck for how many hours already.I didn't notice the announcement that they are having maintenance on ETH wallet which they don't really accept withdrawal or deposit which causes for me to be caught in the middle and now I'm just waiting on what would happen next.  if u mean " Latest transactions " no, I don't see it on there but I see my transaction in omniexplorer.info and it confrimed Have you tried to access the site again this time?I have the same situation with carlfebz2 which my eth deposits been stucked because of the maintenance but it is already credited into my account. Im sure you can able to see balance because everything went fine for now when im using the site as of this moment.They load up fast and they already fixed the load up issues last night as i have emailed their support regarding on the situation. |
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theskillzdatklls
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November 22, 2017, 07:13:49 PM |
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my google 2FA account got corrupted and i cant log into hitbtc, are there any options? i e-mailed them over a week ago and didn't even get a receipt response still having this problem What about your 2fa code? You didn't kept it? If you have it you can access your 2fa on hitbtc again by just entering it in your phone or in another's phone google authenticator. Or is it also not working? I changed phones, I imported my new private 2fa key to my new phone, it doesn't work. Every other 2fa code I imported worked fine. I've tried everything, not sure how to reach support at this point. if anyone knows anyone i can get in touch with to resolve my problem happy to pay $50, ty |
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erikalui
Legendary
Offline
Activity: 2632
Merit: 1094
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November 22, 2017, 07:23:13 PM |
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I have some tokens left in my account as there are limits set for selling and buying tokens on hitbtc with the result, I have over $10 worth tokens which I can't withdraw nor trade. Kindly change this feature as on all exchanges even minute amounts can be sold.
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MrOzi
Newbie
Offline
Activity: 32
Merit: 0
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November 23, 2017, 07:49:41 PM |
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I really hope that my deposit will be on balance. But while it is not there  |
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ETCethereum
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November 23, 2017, 09:16:41 PM |
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i have problem, iam wong sending coin to another coin, but still same in hitbtc addres
and iam ready sending support ticket, can solved my problem or not
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emnsta
Member
Offline
Activity: 134
Merit: 10
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November 24, 2017, 05:12:02 AM |
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My all active orders has gone earlier I thought it will not back!
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Just Call my Name and I'll be there...
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truerue
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November 24, 2017, 07:13:04 AM |
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10 BTG just disappeared from my account 3 days ago while i've tried to transfer them from trading to main account. My BTG balance still 0. Ticket# 50789, unanswered for 3 days. Transfer 6dccc1aa-542a-42df-bed9-a2476485667b. Avoid trading at this exchange, your money can stuck at limbo during internal transfer, your withdraval can stuck for weeks, and you won't get any support from them. Alot of people have issues with withdrawals/lost balance last days, check their reddit and even their trollbox for evidence.
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kosse
Newbie
Offline
Activity: 29
Merit: 0
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November 25, 2017, 08:09:21 AM |
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10 BTG just disappeared from my account 3 days ago while i've tried to transfer them from trading to main account. My BTG balance still 0. Ticket# 50789, unanswered for 3 days. Transfer 6dccc1aa-542a-42df-bed9-a2476485667b. Avoid trading at this exchange, your money can stuck at limbo during internal transfer, your withdraval can stuck for weeks, and you won't get any support from them. Alot of people have issues with withdrawals/lost balance last days, check their reddit and even their trollbox for evidence.
I lost my BTC as well four days ago trying to move it from Trading to Main account. Seeing this company's history of losing/stealing their clients' money I am afraid we will not see our funds again. |
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javadth
Newbie
Offline
Activity: 52
Merit: 0
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November 25, 2017, 06:38:32 PM |
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has body body my issue ?
my usdt's are pending and I don't see in transaction history or in my balance
but in explorer it says confirmed
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2dogs
Legendary
Offline
Activity: 1267
Merit: 1000
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November 25, 2017, 09:09:35 PM |
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Was thinking of opening an account, but with all the reported issues, I am gonna pass.
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khunglongs
Newbie
Offline
Activity: 1
Merit: 0
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November 26, 2017, 05:23:43 AM |
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Hi ad.my withdrawal problem.i want cancel it.plase help me ID b2ed09ac-2ac1-4f8f-8944-ffb75aa8d591 .Thanks
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erominer
Newbie
Offline
Activity: 155
Merit: 0
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November 26, 2017, 08:43:43 AM |
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Hi! i would like to follow up my open tickets regarding my pending deposit...
First ticket - [Request received] Ticket ID #52689
Follow up ticket - [Request received] Ticket ID #55991
Problem:
Pending btc deposit.
facts:
deposit date: 2017-11-21 00:02:38
deposit address is correct
blockchain transaction hash is correct, existing and successful as shown in btc block explorer
Please credit my pending deposit since its been days pending already....
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ggfggf3
Newbie
Offline
Activity: 1
Merit: 0
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November 26, 2017, 11:51:10 AM |
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Hi, problems with withdrawal Ticket ID #55013 and nothing new for 4 days.
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SheepSuit
Member
Offline
Activity: 140
Merit: 10
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November 26, 2017, 07:37:59 PM |
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Will we also receive Bitcoin Diamond on HitBTC?
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MrOzi
Newbie
Offline
Activity: 32
Merit: 0
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November 26, 2017, 08:21:59 PM |
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My problem with is solved. My deposite of Waves is enlisted.
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RedRockMining
Member
Offline
Activity: 127
Merit: 10
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November 26, 2017, 09:07:18 PM |
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Still no resolution of not being able to transfer WTT tokens from "Main" to "Trading" after two weeks due to "Currency options not available" error...
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CONANEDO
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November 27, 2017, 04:02:59 AM |
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Hello if there is an admin here,the forum are full of unsolved questions and i also create support ticket to ask about bitcoin diamond but no admin would even want to reply.this is really concerning me.admins just stop responding on the forum and support ticket is silence since 19 november.can you please solve the members problem and make announcement.i am a little bit panic.if you don't give the hard fork coin you need to make announcement because i want to move my BTC to other exchange.you are losing your member if you keep silence.
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SheepSuit
Member
Offline
Activity: 140
Merit: 10
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November 27, 2017, 03:11:58 PM |
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Was thinking of opening an account, but with all the reported issues, I am gonna pass.
So far seems to be working okay for me, fwiw. |
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Provizor-071
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November 27, 2017, 07:11:51 PM |
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I have not received my beatcoins for 4 days already! It's just awful! Nowhere is no one responding. 4 days of support on the site is silent, on the official forum are silent, in the facebook silent! I not only did not receive my 0.35 bitcoins, but I also lost the opportunity to earn money. The coin that I wanted to buy grew from 800 satosh to 1500! Do not use this exchange, it's the most awful exchange I've come across.  ID 1b5f4d73-3f90-4ec2-9a2b-073538074a8d |
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