margin terminal is now FREE - bots for over 30 exchanges

[Prescott2008]

I have a question to start the program you are using ! ?
Install additional software

[hackbyte]

I have a question to start the program you are using ! ?
Install additional software

It's a bit hard to understand what you're talking about. Plase give more informations about your OS and what you did to install leonArdo.

Regards,

hacky

[Prescott2008]

Friends, tell me what you use the Operating system to work the bot ?

[Prescott2008]

how strange, but I none of Leonardo is not responding !!!!

[jamesmbond]

ZERO customer service responses.    Like the software so far but have received NO RESPONSES to my questions/problem I have from "customer service" using the web site "contact us", via email and via Twitter.   Looks like I wasted my money on Leonardo.

RESPONSE TO YOUR CUSTOMERS !!!!!!!!!!!!!!!!

[Prescott2008]

HURRAH HURRAH !!
I solved the problem with running the program !!!

[hackbyte]

HURRAH HURRAH !!
I solved the problem with running the program !!!

Yeah man ... what did you do to get it running?

Hacky

[Ashen One]

Feature Request
I'm currently trading on Bittrex manually and really need a Trailing Stop Loss feature for manual trades. A simple Stop Loss that could be changed would be the minimum solution. This feature should be usable across all supported exchanges. Please add to an upgrade soon. Thanks.

Thanks for your suggestion. We will definitely add this feature soon.

Best wishes,
Jonathan

Sounds very cool. I'm looking forward to it.
I am also offering to add the thing similar to "Trailing stop" but which will help to catch the Dip instead of max High.

With these functions while getting trade signals we need only set "Trailing dip/high" and then just watch.

I think it would be great impact to manual trading in your programm. What do you think?

Can you explain in a bit more detail how your feature would work?

Thanks!

Jonathan

Sure.

The guy named Chimaera suggested in the post above to add a "Trailing stop" feature for Manual Trading section and you answered that it will be introduced soon.
As I understand "Trailing stop" function is selling coins when actual max price dropped to determined %. Thereby we can catch the top selling price.

Then I proposed to introduce a function similar to "Trailing stop" but unlike the "Trailing Stop" it should catch the dip price instead of high price.
Suppose there is a certain coin, which we want to buy at the bottom to sell later. The coin has a bearish trend at the moment and we don't know to what exact price it will go down. To do this, we create a trigger that buys coins if the price increased by predetermined % from the minimum fixed price.

Maybe it is possible to create a separate strategy which can automaticly buy at the dip with "trailing low" and then sell at high with "trailing high". Also it will be nice if it will be possible to go separately only for buy or only sell for sell.

[leonArdo@margin]

ZERO customer service responses.    Like the software so far but have received NO RESPONSES to my questions/problem I have from "customer service" using the web site "contact us", via email and via Twitter.   Looks like I wasted my money on Leonardo.

RESPONSE TO YOUR CUSTOMERS !!!!!!!!!!!!!!!!

What are you talking about??

How long have you waited. We have thousands of customers and sometimes it takes some hours to respond - actually most days we respond within minutes.

Who are you? Reply by pm with your email address.

Jonathan

edit I see you talk about paying for leonArdo with a credit card? Can I ask how you did that when we only accept bitcoin. Which program did you buy?

[Zemnexx]

ZERO customer service responses.    Like the software so far but have received NO RESPONSES to my questions/problem I have from "customer service" using the web site "contact us", via email and via Twitter.   Looks like I wasted my money on Leonardo.

RESPONSE TO YOUR CUSTOMERS !!!!!!!!!!!!!!!!

What are you talking about??

How long have you waited. We have thousands of customers and sometimes it takes some hours to respond - actually most days we respond within minutes.

Who are you? Reply by pm with your email address.

Jonathan

edit I see you talk about paying for leonArdo with a credit card? Can I ask how you did that when we only accept bitcoin. Which program did you buy?

 Okay, then I sent you a contact message on your site regarding my issue then as well.

[Amaralluis]

https://imgur.com/a/cYT2c

Hi All,

I am trying the demo version of Leonardo and saw this this trade happen and I would like to understand why it sold at a loss.

Based on the screenshot is it possible to explain why the sale was done at a loss??

[leonArdo@margin]

how strange, but I none of Leonardo is not responding !!!!

For what, some hours?

We generally reply very fast but there are some times when it takes longer.

I have sent just you about 10 mails in the last two days alone. I would appreciate some understanding.

Jonathan

[leonArdo@margin]

https://imgur.com/a/cYT2c

Hi All,

I am trying the demo version of Leonardo and saw this this trade happen and I would like to understand why it sold at a loss.

Based on the screenshot is it possible to explain why the sale was done at a loss??

A stop loss was triggered. See the configuration (relative stop loss) on the left side of the picture.
If you have any further questions just let us know!

 Rene

[jamesmbond]

ZERO customer service responses.    Like the software so far but have received NO RESPONSES to my questions/problem I have from "customer service" using the web site "contact us", via email and via Twitter.   Looks like I wasted my money on Leonardo.

RESPONSE TO YOUR CUSTOMERS !!!!!!!!!!!!!!!!

What are you talking about??

How long have you waited. We have thousands of customers and sometimes it takes some hours to respond - actually most days we respond within minutes.

Who are you? Reply by pm with your email address.

Jonathan

edit I see you talk about paying for leonArdo with a credit card? Can I ask how you did that when we only accept bitcoin. Which program did you buy?

 Okay, then I sent you a contact message on your site regarding my issue then as well.

All good now.  Somehow my initial message(s) were not received by Jonathan but he has responded now.  Thank you.

[Amaralluis]

https://imgur.com/a/cYT2c

Hi All,

I am trying the demo version of Leonardo and saw this this trade happen and I would like to understand why it sold at a loss.

Based on the screenshot is it possible to explain why the sale was done at a loss??

A stop loss was triggered. See the configuration (relative stop loss) on the left side of the picture.
If you have any further questions just let us know!

 Rene

Maybe I am not understanding the settings for the stop loss fields but I had it set up at 5% so why did it trigger when the price was well higher than the 5% threshold?

And I just noticed that the same thing happened with the NEO Pair it sold at a loss as well i guess because of a stop loss too.
Why is this happening?

https://imgur.com/a/AKyiG

The sell order simply says it is of type Limit. Maybe a feature for future version to include Stop Loss Type sell order so that we can tell what caused the sell?

[leonArdo@margin]

https://imgur.com/a/cYT2c

Hi All,

I am trying the demo version of Leonardo and saw this this trade happen and I would like to understand why it sold at a loss.

Based on the screenshot is it possible to explain why the sale was done at a loss??

A stop loss was triggered. See the configuration (relative stop loss) on the left side of the picture.
If you have any further questions just let us know!

 Rene

Maybe I am not understanding the settings for the stop loss fields but I had it set up at 5% so why did it trigger when the price was well higher than the 5% threshold?

And I just noticed that the same thing happened with the NEO Pair it sold at a loss as well i guess because of a stop loss too.
Why is this happening?

https://imgur.com/a/AKyiG

The sell order simply says it is of type Limit. Maybe a feature for future version to include Stop Loss Type sell order so that we can tell what caused the sell?

Actually, you are right. The stop loss shouldn't have triggered and it didn't!

The bot placed the order there because you set a negative Min Effective Gain. of -2.0%. This allows the bot to make a loss of up to 2% in the hope of making further gains. This particular sell made a loss of just over a percent.

Best wishes,
Jonathan

[Zemnexx]

Actually, you are right. The stop loss shouldn't have triggered and it didn't!

The bot placed the order there because you set a negative Min Effective Gain. of -2.0%. This allows the bot to make a loss of up to 2% in the hope of making further gains. This particular sell made a loss of just over a percent.

Best wishes,
Jonathan

I had an issue with the Stop-loss as well. I posted earlier in the thread and messaged you on the site in the contact form. It looks like you are missing my issue somehow?

My issue is definitely related to Stop-loss as it triggers in the log when it happens.

[Amaralluis]

https://imgur.com/a/cYT2c

Hi All,

I am trying the demo version of Leonardo and saw this this trade happen and I would like to understand why it sold at a loss.

Based on the screenshot is it possible to explain why the sale was done at a loss??

A stop loss was triggered. See the configuration (relative stop loss) on the left side of the picture.
If you have any further questions just let us know!

 Rene

Maybe I am not understanding the settings for the stop loss fields but I had it set up at 5% so why did it trigger when the price was well higher than the 5% threshold?

And I just noticed that the same thing happened with the NEO Pair it sold at a loss as well i guess because of a stop loss too.
Why is this happening?

https://imgur.com/a/AKyiG

The sell order simply says it is of type Limit. Maybe a feature for future version to include Stop Loss Type sell order so that we can tell what caused the sell?

Actually, you are right. The stop loss shouldn't have triggered and it didn't!

The bot placed the order there because you set a negative Min Effective Gain. of -2.0%. This allows the bot to make a loss of up to 2% in the hope of making further gains. This particular sell made a loss of just over a percent.

Best wishes,
Jonathan

It makes sense. But is the bot supposed to stop? Because thats what happened?
But in the first picture for the ETH pair I didnt have the min gain % set up. What is the explanation for that one?

[Amaralluis]

I just bought Leonardo and installed it to use with BITTREX.
But before I set up the bot I want to know what happens to the open orders that I already have in Bittrex?

Leonardo imported them fine so if I start a strategy will it cancel the existing orders and set new ones?

What is the difference between starting a strategy using the option BUY and SELL?

[dan991199]

Hey everyone.

i had a few questions about leonardo:

1) is there a discord server or another means of customer discussion other than BTCtalk?
2) is the leonardo automated in the sense that if it buys and sells it will continue to do so if the parameters are met?  or is it more an aide for creating orders? 
3) can leonardo self create orders based on criteria being met when it happens, as to not tie up currency on hopeful orders?


I hope these questions make sense, as I'm sort of new to trading.