Swedish ASIC miner company kncminer.com

[Korbman]

Hey - I apologize profusely ... I imagine this HAS been answered before.

I was away for a week, just got back - and found my Jupiter waiting for me.

The problem is, can't get the thing to boot.

Have an XFX pro 1050W modular to run it.

Everything looks connected fine ... pci-e's are solid and the molex is in.
Paper clip tricked it on pins 4-5, 4-6, 4-whatever the one that's a row down and over is .... all with the same results .... PS fan and the jupiter fans spin for a sec, then nothing.

Not getting any lights, or anything else. That's it.


Now I'm wondering if I have a dead supply out of the box, which seems unlikely .... or if I'm simply fucking something up .... which sounds much more likely.

Can you help a (very excited) brother out?

Thanks very much.
John

[EDIT] I AM trying to catch up ... but I'm still about hundred pages behind.

I had this exact issue when I first got mine. The issue is fixed by upgrading the firmware (which for me was stock to .95, but I'm sure going right to .97 will work too).

The challenge was getting into the web interface and then uploading/installing the firmware all before the unit shut off. How long does it typically stay on before it powers down again? I usually had about 60 seconds or so.

[Tweak25]

Roughly one second.

I'm talking 1-3 revolutions of the fan.
It's on, then it's instantly off.

It's not even getting to boot, so can't see it being firmware.

This seems squarely a hardware / me screwing it up somehow-ware issue.

[Phoenix1969]

Hey - I apologize profusely ... I imagine this HAS been answered before.

I was away for a week, just got back - and found my Jupiter waiting for me.

The problem is, can't get the thing to boot.

Have an XFX pro 1050W modular to run it.

Everything looks connected fine ... pci-e's are solid and the molex is in.
Paper clip tricked it on pins 4-5, 4-6, 4-whatever the one that's a row down and over is .... all with the same results .... PS fan and the jupiter fans spin for a sec, then nothing.

Not getting any lights, or anything else. That's it.


Now I'm wondering if I have a dead supply out of the box, which seems unlikely .... or if I'm simply fucking something up .... which sounds much more likely.

Can you help a (very excited) brother out?

Thanks very much.
John

[EDIT] I AM trying to catch up ... but I'm still about hundred pages behind.

yep, dead psu
make sure it was the GREEN wire, and the black one next to it.
the fan on the psu works = psu works

[loktang1125]

Hey - I apologize profusely ... I imagine this HAS been answered before.

I was away for a week, just got back - and found my Jupiter waiting for me.

The problem is, can't get the thing to boot.

Have an XFX pro 1050W modular to run it.

Everything looks connected fine ... pci-e's are solid and the molex is in.
Paper clip tricked it on pins 4-5, 4-6, 4-whatever the one that's a row down and over is .... all with the same results .... PS fan and the jupiter fans spin for a sec, then nothing.

Not getting any lights, or anything else. That's it.


Now I'm wondering if I have a dead supply out of the box, which seems unlikely .... or if I'm simply fucking something up .... which sounds much more likely.

Can you help a (very excited) brother out?

Thanks very much.
John

[EDIT] I AM trying to catch up ... but I'm still about hundred pages behind.

yep, dead psu
make sure it was the GREEN wire, and the black one next to it.
the fan on the psu works = psu works

some psu fan might off when it is on a light load

[Tweak25]

Yeah yeah, it's totally green to black.

And yeah, I hear you on the fan not necessarily being indicative.
However, the lack of movement on the fans of the Jupiter would be - as I indicated.

Anyway, bummer.

Dead PSU out of the box sure seems unlikely. Oh well

[crumbs]

...
Can you help a (very excited) brother out?

Thanks very much.
John

[EDIT] I AM trying to catch up ... but I'm still about hundred pages behind.

1.  Disconnect PS from the miner.
2.  Make sure the paperclip (bare metal, not painted) is stuck between green & black wires.
3.  Turn on PS.
   A.  If it turns on & fan spins, go to 4.
   B.  If it doesn't, doublecheck the paperclip.  If nothing -> dead PS
4.  Shut off PS, wait 30 secs, plug PS into *one board* of the the miner, try again.
   A.  If OK, repeat 4 with next board.
   B.  If not, unplug board & try next one.
5.  Post on how it goes.
& will talk you through from there

[Tweak25]

Hey,

Thanks for the tip.

Repeat of the same.

On just the PS with the mb cable jumped - I get 1-4 revs of the PS fan, then nothing. It's like something clicks off in the PS as soon as it ramps up.

On the PS with one board attached - I get 1-4 revs of the PS fan, the board fan, and the two case fans, then nothing. Same kind of behaviour, almost like something clicks inside the PS as soon as it begins to ramp up.

Repeat for all boards.

[cognoscente]

my vote is that the paper clip's in the wrong spot.  Wrong cable maybe?  How about a pic?

[xyzzy099]

my vote is that the paper clip's in the wrong spot.  Wrong cable maybe?  How about a pic?

He said the fans spin up, then go back off.

If the paper clip was in the wrong place, the fans would not spin at all, as the power supply would be off.

[cognoscente]

my vote is that the paper clip's in the wrong spot.  Wrong cable maybe?  How about a pic?

He said the fans spin up, then go back off.

If the paper clip was in the wrong place, the fans would not spin at all, as the power supply would be off.

I've seen power supplies that behave exactly as he describes when powered up while attached to nothing.

[xyzzy099]

my vote is that the paper clip's in the wrong spot.  Wrong cable maybe?  How about a pic?

He said the fans spin up, then go back off.

If the paper clip was in the wrong place, the fans would not spin at all, as the power supply would be off.

I've seen power supplies that behave exactly as he describes when powered up while attached to nothing.

The fans on the miner require power to spin.

If the power supply is off, i.e., the paper clip is in the wrong place, those fans have no power available to spin them.

Maybe you mean you saw a power supply spin it's OWN fan and shut down?  That would be different, and certainly possible - but that is not the scenario the poster described.

[timmmers]

Hey,

Thanks for the tip.

Repeat of the same.

On just the PS with the mb cable jumped - I get 1-4 revs of the PS fan, then nothing. It's like something clicks off in the PS as soon as it ramps up.

On the PS with one board attached - I get 1-4 revs of the PS fan, the board fan, and the two case fans, then nothing. Same kind of behaviour, almost like something clicks inside the PS as soon as it begins to ramp up.

Repeat for all boards.

Tried it on a PC ?

[crumbs]

Hey,

Thanks for the tip.

Repeat of the same.

On just the PS with the mb cable jumped - I get 1-4 revs of the PS fan, then nothing. It's like something clicks off in the PS as soon as it ramps up.

On the PS with one board attached - I get 1-4 revs of the PS fan, the board fan, and the two case fans, then nothing. Same kind of behaviour, almost like something clicks inside the PS as soon as it begins to ramp up.

Repeat for all boards.

It's the PS.

Unplug everything,  If it's a modular PS, unplug all the cables but the MB/24 pin cable.
1.  Turn on the PS and try sticking in the paper clip again between the green and one of the black wires.  As you stick it in, wiggle it -- see if the PS fan goes on.  I'll be refreshing the page

[Tweak25]

There's only one green wire, and that's the one the paperclip's on.

Never jumped this power supply before, since I bought it specifically for the jupiter, but I HAVE done this on other power supplies ... so I'm confident I'm jumping it correctly.

It's the other stuff that's puzzling to me.

Like, the fans spin up, then nothing. That seems odd.

Anyway, working on the assumption it's a dead PS - off to the local computer store to get a tester on it / buy a new one.

Weird though, that it would be dead out of the box. Still seems much more likely I've boned something.

[crumbs]

my vote is that the paper clip's in the wrong spot.  Wrong cable maybe?  How about a pic?

He said the fans spin up, then go back off.

If the paper clip was in the wrong place, the fans would not spin at all, as the power supply would be off.

I've seen power supplies that behave exactly as he describes when powered up while attached to nothing.

The fans on the miner require power to spin.

If the power supply is off, i.e., the paper clip is in the wrong place, those fans have no power available to spin them.

Maybe you mean you saw a power supply spin it's OWN fan and shut down?  That would be different, and certainly possible - but that is not the scenario the poster described.

He would get that if the PS protection kicks in ^ shuts the PS down.  The fan would spin up & stop.  Waiting a few mins will kick the protection out again.  

[xyzzy099]

my vote is that the paper clip's in the wrong spot.  Wrong cable maybe?  How about a pic?

He said the fans spin up, then go back off.

If the paper clip was in the wrong place, the fans would not spin at all, as the power supply would be off.

I've seen power supplies that behave exactly as he describes when powered up while attached to nothing.

The fans on the miner require power to spin.

If the power supply is off, i.e., the paper clip is in the wrong place, those fans have no power available to spin them.

Maybe you mean you saw a power supply spin it's OWN fan and shut down?  That would be different, and certainly possible - but that is not the scenario the poster described.

He would get that if the PS protection kicks in ^ shuts the PS down.  The fan would spin up & stop.  Waiting a few mins will kick the protection out again.  

Yep - but it would certainly mean he did not have the paperclip in the wrong place.

[Bitcoinorama]

Phoenix1969, any danger of you checking your PMs at any point??

[crumbs]

There's only one green wire, and that's the one the paperclip's on.

Never jumped this power supply before, since I bought it specifically for the jupiter, but I HAVE done this on other power supplies ... so I'm confident I'm jumping it correctly.

It's the other stuff that's puzzling to me.

Like, the fans spin up, then nothing. That seems odd.

Anyway, working on the assumption it's a dead PS - off to the local computer store to get a tester on it / buy a new one.

Weird though, that it would be dead out of the box. Still seems much more likely I've boned something.

It probably is the PS.  Typical behavior if there's a short.  RARELY the PS won't go on without a load, but most modern ones will.  If you have an old HD or CDROM/whatever, plug it into the PS & repeat the steps with the paperclip.

[crumbs]

Look on the bright side, it's not your *expensive* stuff hat's broken
Edit:  If you have a desktop 'puter, unplug its PS, plug this one into its MB (Just the 24 pin), and hit the "on" button...
Edit2:  If still no dice, check if there's a 120/240 switch near the power cord.  Make sure it's flicked the right way.

[Tweak25]

Weird.

But thanks for double checking me crumbs / all.