Re: [ANN] Technobit HEX16A2 - 24 Ghs - 50 EUR 48 h shippment

[TylerRice]

Hey, Just looking to get some information on my order (Ref: PPSQYRLXD) As I have contacted support numerous times over the last couple weeks and am getting no response.

If I could get a rough date as to when this will be sent out as it was due for December shipment.

Thanks

[benyus16]

MARTO!!

Why did not give you an answer to this man? He wrote lots of times.....

Dear Marto!
I sent 2 emails to you but i did not get any answer from you.
I have a few questions to you.
I ordered in 4th of December 2x3 boards. Between two orders is 1-2 hour. First: SNOUOBCFN is with DPD economy shipment, the other is: VUMCRQDKX . Please merge this two order to one with DPD shipment.Thank you
I have a question: I ordered it 04-12-2013 and my question is when will be ship?
There is any solution to refund? In case yes, Get I my money back in BTC or USD?

Thanks for the answer!

Best Regards:
-Andor 'iFA88' Rajci

Code:

VUMCRQDKX 	2013-12-04 	899,90€ 	bitpay 	Payment accepted 	Invoice PDF 	details Reorder
SNOUOBCFN 	2013-12-04 	927,90€ 	bitpay 	Payment accepted 	Invoice PDF 	details Reorder

[cvaky]

I am waiting for  6 x 7 GH/s HEX 16A fully Assembled bitcoin miner from   12 november 2013 and still haven't deliver miners to me.
No response mails .
I am not Recommend order from Marto !

[marto74]

I am waiting for  6 x 7 GH/s HEX 16A fully Assembled bitcoin miner from   12 november 2013 and still haven't deliver miners to me.
No response mails .
I am not Recommend order from Marto !

Your order is produced with batch of other late hex16a boards.
We were waiting to get more of the chips that customers for this order did sent us.
It is in production now. So all hex16a (Avalon 1 gen) will be shipped out soon
Best Martin

[marto74]

Dear, firends,
We shipped out today most of early December Hex16a2 (c) and Hex16b orders.
Unfortunately we were not able to shipout all of the December orders yet.
We'll continue shipping on 30-th of December , but most probably there still be some late December orders that will be left for shipping in the 1-st week of January.
Hex16A ( avalon gen1) We did send out part of the last batch orders. There are some orders that will be out in the 1-st week of January too.
Nanofuries We send some orders today  and due to some production delays , there are still orders that are late.
We are scheduling production in the first days of January
All customers with faulty units Just return them to sending addres and We'll send you replacement/repaired unit .
All DPD sendings can be tracked in our Local representative's page here http://www.speedy.bg/begin.php?page=web_Tracking&lang=en

Wishing you Happy new year.
Technobit team

[stan258]

Marto,
Do you have tracking on this one yet?
Order Reference GHWBIIRZY --placed on 2013-12-01

[Zich]

LOL, i can not find other fan that can beat Sunon PF92251V1-000U-S99 which had 8.88 mm H2O air pressure  

Two thumb up marto for choosing this fan  

[dave111223]

If "December Shipment" order is not shipped in December then what compensation will be offered for the late shipment?

Based on December shipment the board were close to ROI, January shipment there is no chance.

Realistically December 30th shipment still sucks, but at least you technically did what you said you'd do.  January shipment is just not the product that was ordered.

[twisted]

Hey Marto Merry Xmas,

Could you please check this order (VUUEYHOXK) too? It was placed on 2013-12-01.
Thank you!

Best,
Twisted

[TylerRice]

Could you please tell me if my order shipped, it was placed on the 2013-12-04 the Ref number is: PPSQYRLXD

I would also like to know if we get some sort of compensation if they are not shipped in December....

[benyus16]

My order is also 2013-12-04 but I have not got any emails with shipnumber It is outrageous . He wrote "We shipped out today most of early December Hex16a2 (coffee) and Hex16b orders." . I think 2013-12-04 is early december.... Dont you think? I am interested in to the compensation as well.

Could you please tell me if my order shipped, it was placed on the 2013-12-04 the Ref number is: PPSQYRLXD

I would also like to know if we get some sort of compensation if they are not shipped in December....

[bestalg]

Same Case here 

GIMBQVCUW   2013-12-03   5 976,16€   Bank Wire   Payment accepted   Invoice PDF   details 

Whats the point to buy in December and get it in january.
They suppose to be shipped Mid Of Decemeber.


But because you are trusting people, you are simply loosing your money, aaaaaahhh...........NEXT DIFFICULTY in 4Days
 

[btmtb]

Sorry I see that you got one of first 10 samples made on eurocircuts fast(2 day) boards.
Actually these are not supposed to be sent to customers.
The production one have excess termo paste too, we believe better more than less.
Also the hexagon risers are not standard .
In terms of speed it is the same you just got a test board.
We can exchange it for you if you wish.
Best Martin

 

Hi Marto, What were the design differences between this test board on the production run? Did you add any diodes into the power circuit? I've noticed that when powering via PC molex and and having the pc usb connection, when the PC is turned off the usb still seems to be drawing current and feeding it back (through the molex?), actually causing ALL the fans in the computer to spin. CPU Fan, 120mm cooling fans, HEx16A2 fans and all.

I'm sure that this behaviour is due to the 'on-off charging' feature my mobo has, but I'm wondering if there should be a diode to prevent this flow back out of the molex, was this issue addressed later?

[gkahr78]

A few hour ago my HEX16A2 arrived by UPS courier. 1 day late because custom officer work half day only on 26 december, so my package stay 1 night in airport.

http://s26.postimg.org/6xa96pssl/SSL24336r.jpg

Add power connector & heatsink to PIC

http://s26.postimg.org/h8mlzdkhx/SSL24338r.jpg

Then when i start the miner, the fan noise make me shock. So noisy. So i open it and tada Sunon PF92251V1-000U-S99 . Spec 46 dBA 

http://s26.postimg.org/x859ixgjp/SSL24346r.jpg

Code:

Air Flow	:	75 CFM
Bearing Type	:	Vapo
Brand/Series	:	DR Series
Configuration	:	Square
Current, Rating	:	0.31 A
Dimensions	:	3.6 x 3.6 x 1 (92 x 92 x 25) In. (mm)
Dimensions, Inches	:	3.6 x 3.6 x 1 In.
Dimensions, mm	:	92 x 92 x 25 mm
Direction	:	Exhaust over Struts
Fan Type	:	DC
Material	:	Plastic
Noise Level	:	46 dBA
Power, Rating	:	4.7 W
Primary Type	:	Fans
Rotation	:	CW
Size	:	3.6 x 1 (92 x 25) In. (mm)
Size, Fan	:	3.6 x 1 (92 x 25) In. (mm)
Speed	:	4500 RPM
Static Pressure	:	0.35 In. (H2O)
Termination	:	Leadwires
Type	:	Square
Voltage, Rating	:	12 VDC
Weight	:	103 g 

I can't let it run in bedroom with TPLINK. So i need run it on PC with WINDOWS 7 64 bit until got replacement FAN with 100 CFM 20 dBA.
This is what detected on device manager.

http://s26.postimg.org/7142myy9x/image.jpg

Ok, time to run HEX MINER 1.0.0.3

http://s26.postimg.org/z2i40o3k5/hexminer.jpg

I ordered the same but the Jan batch. Is the power connector part of the package?

What replacement fan would you recommend?

[bitminton]

Same here... early december order, no shipment and no feedback so far.

KZIXPAUIE    2013-12-03   
ONSCPZTCY 2013-12-01

[marto74]

Just to make it clear
We started accepting December delivery orders from 15-th of November and quantity was sold out around 12-th of December.
So order placed on 1-st of December is not early December shipment order

[streetuff]

Just to make it clear
We started accepting December delivery orders from 15-th of November and quantity was sold out around 12-th of December.
So order placed on 1-st of December is not early December shipment order

just to make it clear... MY ORDER WAS NEVER SHIPPED. DUE TO SPEEDY TRACKING IT NEVER LEFT SOFIA!!!

order id: BEFRLEGBC

when will you finally answer your customers? FFS!


edit:



i consider going through bitpay and request a refund...
this is just unbelievable...



edit: marto finally did hear me....

[mudge]

Just to make it clear
We started accepting December delivery orders from 15-th of November and quantity was sold out around 12-th of December.
So order placed on 1-st of December is not early December shipment order

I agree but they where still December shipment so what compensation will you be offering for a missed deadline?
Also can we cancel due to missed deadline?

I think a lot of customers would like to know.

[marto74]

Just to make it clear
We started accepting December delivery orders from 15-th of November and quantity was sold out around 12-th of December.
So order placed on 1-st of December is not early December shipment order

I agree but they where still December shipment so what compensation will you be offering for a missed deadline?
Also can we cancel due to missed deadline?

I think a lot of customers would like to know.

We are doing our best @ the moment not to miss it for now

Best Martin

[benyus16]

Then tell me please! when will be shipped according to plan? I ordered it with december shipment but i already see ,it will not arrive in december... I am so sad. lost money. So tell me when can i expect my orders!? And if it is possible please send my boards only one package because the shipping cost is cheaper than other way. Thank you.


VUMCRQDKX    2013-12-04    899,90€    bitpay    Payment accepted    Invoice PDF    details Reorder
SNOUOBCFN    2013-12-04    927,90€    bitpay    Payment accepted    Invoice PDF    details Reorder

Just to make it clear
We started accepting December delivery orders from 15-th of November and quantity was sold out around 12-th of December.
So order placed on 1-st of December is not early December shipment order

I agree but they where still December shipment so what compensation will you be offering for a missed deadline?
Also can we cancel due to missed deadline?

I think a lot of customers would like to know.

We are doing our best @ the moment not to miss it for now

Best Martin