|
hitbtc (OP)
|
 |
February 22, 2018, 09:16:34 PM |
|
Can you guys withdraw my Firstblood? I am waiting for long....My transaction ID:
4d0a654c-44ee-478b-a943-f7a062841be0
It didnt give me hash address...Please withdraw ASAP now.
Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
|
|
|
|
"Bitcoin: the cutting edge of begging technology." -- Giraffe.BTC
|
|
|
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
|
|
|
|
|
|
hitbtc (OP)
|
|
February 22, 2018, 09:17:53 PM |
|
Sorry for keeping you waiting for this long. This ends now, and this won’t happen again. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 22, 2018, 09:19:06 PM |
|
Please make sure that you reported your issue on the official web site: https://support.hitbtc.com/hc/en-us/requests/new. Then reply here with your ticket number and our Support Team will take care about it as soon as possible. |
|
|
|
BitcoinPlusBus
Legendary
 Offline
Activity: 1484
Merit: 1032
|
|
February 23, 2018, 07:10:55 AM |
|
Whats the price for getting listed on HitBTC exchange these days?
|
|
|
|
|
FUDeral_Reserve
Newbie
Offline
Activity: 20
Merit: 0
|
|
February 23, 2018, 06:03:18 PM |
|
Any news on recent withdrawals? Has anyone been successful?
|
|
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 08:58:23 PM |
|
This locking and blocking of coins, accounts, funds etc are reaching epidemic proportions. For as long as deposits keep pouring into their hot wallets, they will continue doing this. The solution is to stop the inbound flow of coins until it trickles down to almost nothing. When they notice that, they will start to listen and maybe even find the time to read your volumes of unresolved tickets. Why none is working automatically? Why r u making customers to create tickets and wait for long? FIX THIS IMMEDIATELY.
So you knew they have all these customers with open tickets and yet you still made that deposit. Join the club. You now need to add one new ticket to their big pile of mostly unread tickets.... and wait. Why continue sending coins to an exchange with a notoriously poor support system, one with a very blemished reputation here and elsewhere, and a less than stellar credibility? We totally understand how that feels. That is not the kind of impression we’re striving to leave, and we hope you’d accept our apologies. Let us assure you that the issue you’re reporting will be dealt with as soon, as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:00:48 PM |
|
Why hitbtc does'nt make an advice before deposit? The site still continue to accept deposit and the wallet is green !
I'm scared to say good bye to 2K dollar
Please make sure that you reported your issue on the official web site: https://support.hitbtc.com/hc/en-us/requests/new. Then reply here with your ticket number and our Support Team will take care about it as soon as possible. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:03:17 PM |
|
today i was trying to transfer my dgb coins from trade balance to main balance
but all gone , i dont know what happened but i dont see my DGB , and dgb balance show 0
but i had 12400 DGB
Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:04:36 PM |
|
Hello i have problem to deposit missing KBR, since 21/01/2018
I already have a 3 ticket in support , but never received not one response with 21.01.2018.
I think isn't normal.
This is the first and last time when I use this is scam exchange
We totally understand how that feels. That is not the kind of impression we’re striving to leave, and we hope you’d accept our apologies. Let us assure you that the issue you’re reporting will be dealt with as soon, as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done.
|
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:05:33 PM |
|
i have not received my star token in my account
TxHash: 0x1e46a31344d5e43ee00a46e8e7e5632e16eb64026882caed7450a991eaee1179
my adress hitbtc : 0x741b24968f9f3ecf249367eae62b2a6501b103f0
myether wallet: 0xCDbf91f5447b17744273A8bAae8D40d06b5d0a0d
help me
Transaction date: January 20, 2018
Currency: 1155 STAR
Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:06:42 PM |
|
I've been using hitbtc exchange since the the start of my trading, at first i think this would be one of the best exchange but i was wrong, now that my deposited coins never appeared in my account, i already email their support regarding this but no response. Am i only the one facing this kind of problem?
Sorry about the issue you’re experiencing. Let us assure you that the issue you’re reporting will be dealt with as soon, as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:07:20 PM |
|
I've been using hitbtc exchange since the the start of my trading, at first i think this would be one of the best exchange but i was wrong, now that my deposited coins never appeared in my account, i already email their support regarding this but no response. Am i only the one facing this kind of problem?
I have similar problem and in a HitBtc forum a lot of people have that problem. Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:08:35 PM |
|
Should remove this thread just like they remove our ticket on their forum.
Advance ... in what way... scamming people money and not answering the request.
Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:09:24 PM |
|
This exchange is a huge scam, been waiting for my ticket reply for 1 month now, still nothing!
Sorry for keeping you waiting for this long. This ends now, and this won’t happen again. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:10:08 PM |
|
Jan-12-2018 09:26:33 AM +UTC send 199.92333635 propy from liqui exchange to adres 0x0ba6adfcac26f7678ae8814a243c776d08dc3ddd
(0x0fa86c33898441e85d358c42fc08e4c04ad077b0747bf51ddd0bd95ac2c49fec) stil didnt get on hitbtc, Ticket ID #184622. HELP!!!
Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:11:12 PM |
|
deposit fee very huge  I hope, hitbtc lowers the deposit fee or delete hehe. Why would you care about deposit fee there anyway. It will be even bigger when you findout your deposit on even arrive. So dont deposit anything there even it is zero fee. Another days have passed... 8days now i still havent receive any respond to my ticket and no sign of deposited fund. #203676. 0xc99d6ad893c050dd3a56cff0ca6edcb9f002395e395b4e808645144da0b921cf Sorry about the issue you’re experiencing. Thank you for provided information! Our Support Team will take care of it at a shortest notice, and you’ll receive our reply within a day. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:12:35 PM |
|
Hey hitBTC, trxHash: 0x0b59af78d0ef337201895eae93ce8e197bf388b481dd49500517d342058cda1d
Ticket #214346
How can you possibly be in crypto since 2013 and not have created code to properly looking into a JSON object correctly to dissect the actual amount of coins involved in the transaction?
I transferred from Cryptopia to you directly. Valid process. Only one address offered by you, and no "advanced" properties from Cryptopia. Just a simple transfer with email confirmation. What the f*&$ else can we do to make it work?
You receive a transaction via blochain. It is simple JSON with an internal JSON object, a dictionary with a dictionary. Your code accepts this, breaks it down, and creates a double-entry into your sub-system that feeds my account and your liability. Seems simple. I know, i have created a budgeting system that tracked $30b.
Yet your "advanced" system deposited +0, yes, +0 KBR into my account.
Seriously, it would seem you need to hire: a) more creative coders, b) more support staff.
thank you for listening and acting.
Sorry about the issue you’re experiencing. Thank you for provided information! Our Support Team will take care of it at a shortest notice, and you’ll receive our reply within a day. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:13:11 PM |
|
I made a transfer of starbase to Hitbtc address, to my surprise after the successful transaction shown by etherscan. I didnt see the deposit in my address. When Check again after 3 hours the token had been moved to another account. Though have written the support, If resolved I need an explanation for the transaction. It looks scary and can affect my trust for the exchange. the TX; 0x84e99c97260172ef3af1edd811b66fb9855766c2827acc10daaf80c872cf0a4f
Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:15:23 PM |
|
For any coins getting message 'Currency operations not available'
for transfer or withdrawal.
According to health page all wallets are fine. Problem is for any coin. basically i can't withdraw any money at all.
Anyone else facing the same issue?
For HitBTC support - Ticket ID #220947, please help. A lot of money in the account, i'm very worried.
Please get back to us in your ticket, there is a reply from us. |
|
|
|
|
hitbtc (OP)
|
|
February 23, 2018, 09:16:19 PM |
|
Hello,
I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.
I do not receive the email link, so cannot finish the last withdrawal step.
I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process I have 2FA, the transfer process does not give me any choice: The last step for me is to receive a link to my email for verification. It appears every time I try to withdrawal coins. My last withdrawal was on December 29th- since then I cannot withdraw anything. I tried LTC too, cannot move it off the exchange either! Let us assure you that the issue you’re reporting will be dealt with as soon as possible. Please provide us with your ticket ID, we’ll do the rest and report to you once our job is done. |
|
|
|
|
