Swedish ASIC miner company kncminer.com

[xrash]

I purchased 4 Jupiters during the preorder phase when they were not accepting  payment yet. When they did open the 7 day payment window I paid for each jupiter as individual orders as Pay PAL would only allow it to be done that way do to the size of the order. So I ended up with 4 orders 304, 1704,1705, and 1706. Right away the distance in order numbers had me nervous so I sent an email to Sam Cole making sure all 4 orders would be grouped together and shipped out on day 1 under order 304. I was told yes and that he would fix the orders so that this happened. Fast forward to the shipping and i get order 304 on day 1 and the other 3 show up 2 weeks later.During the 2 weeks and when the first order was in transit, i was constantly getting the run around from KNC customer service told that orders are shipped based on when they were paid which for anyone that made an early pre oder knows this was not the case for us as we were given 7 days to pay to secure our spot in line.Finally after 10 days they admit that they messed up and moved my order up( they moved it up like 1 day as all other 17xx order were being shipped out at that time). Then I find out through the forums that others have received compensation for this kind of mix up. When I asked what was going to be done about the 17 BTC per unit that I lost out on, I was told nothing would be done. This does not seem right to me and I wanted to ask the community and KNC'S spokesman bitcoinorama if i'm justified in complaining about this service and treatment. KNC has made millions on our pre orders and yet cant correct mistake that cost a customer over 51 BTC

[matthewh3]

Trolls usually troll for attention IMO and he's getting what he wants.  No one can put him right as then he'd have to stop posting and stop receiving attention.

[soy]

Do the modules at least come with mounting screws?  I don't want to be climbing into my car and driving 23 miles to Lowes for screws when it arrives.  They look like M3x.50x6 and M3x.50x20.

Screws, bar, ribbons, cables....all included...no "running to the store" necessary....two of the small pcb board mounting screws come from the arctic freezer box to hold the board to the unit, peel the sticker off the base of the cooler, blob the thermal paste onto the center of it.... gently set heatsink on top of chip, wiggle till thermal squeezes out, while centering the heatsink onto the chip mounting surface.. then you stick one spacer over each bar mounting hole, slide the bar in, and thread in the two longer bar-mounting screws, tighten gently while double-checking alignment....  once secure...that's it. plug in  the ribbon, fan, and power cord...fire it up.

I see.  So, are you saying the cooling tower I just bought on Amazon isn't necessary or that those screws and the bar are included in the Arctic Freezer.  More clearly, is KnC shipping an Arctic Freezer tower and fan as well as the module?  And thanks.

[kendog77]

I purchased 4 Jupiters during the preorder phase when they were not accepting  payment yet. When they did open the 7 day payment window I paid for each jupiter as individual orders as Pay PAL would only allow it to be done that way do to the size of the order. So I ended up with 4 orders 304, 1704,1705, and 1706. Right away the distance in order numbers had me nervous so I sent an email to Sam Cole making sure all 4 orders would be grouped together and shipped out on day 1 under order 304. I was told yes and that he would fix the orders so that this happened. Fast forward to the shipping and i get order 304 on day 1 and the other 3 show up 2 weeks later.During the 2 weeks and when the first order was in transit, i was constantly getting the run around from KNC customer service told that orders are shipped based on when they were paid which for anyone that made an early pre oder knows this was not the case for us as we were given 7 days to pay to secure our spot in line.Finally after 10 days they admit that they messed up and moved my order up( they moved it up like 1 day as all other 17xx order were being shipped out at that time). Then I find out through the forums that others have received compensation for this kind of mix up. When I asked what was going to be done about the 17 BTC per unit that I lost out on, I was told nothing would be done. This does not seem right to me and I wanted to ask the community and KNC'S spokesman bitcoinorama if i'm justified in complaining about this service and treatment. KNC has made millions on our pre orders and yet cant correct mistake that cost a customer over 51 BTC

Are you serious? This thread is full of a bunch of whiney bitches. Instead of focusing on what you don't have and how Knc screwed you over, why don't you focus on that fact that KNC managed to ship you over 2 TH of mining power in October and BTC is now worth over $400 per coin!

Almost all BFL, Avalon, Terrahash, AsicMiner, Cointerra, and Hashfast customers would be ecstatic with that outcome!

[soy]

Do the modules at least come with mounting screws?  I don't want to be climbing into my car and driving 23 miles to Lowes for screws when it arrives.  They look like M3x.50x6 and M3x.50x20.

Screws, bar, ribbons, cables....all included...no "running to the store" necessary....two of the small pcb board mounting screws come from the arctic freezer box to hold the board to the unit, peel the sticker off the base of the cooler, blob the thermal paste onto the center of it.... gently set heatsink on top of chip, wiggle till thermal squeezes out, while centering the heatsink onto the chip mounting surface.. then you stick one spacer over each bar mounting hole, slide the bar in, and thread in the two longer bar-mounting screws, tighten gently while double-checking alignment....  once secure...that's it. plug in  the ribbon, fan, and power cord...fire it up.

I see.  So, are you saying the cooling tower I just bought on Amazon isn't necessary or that those screws and the bar are included in the Arctic Freezer.  More clearly, is KnC shipping an Arctic Freezer tower and fan as well as the module?  And thanks.

By the way, thinking today about Bitcoin getting thru the $400's.  Chinese who have been buying with gusto may have slacked off in the $400 range as the numeral 4 is bad mojo for them.  I would expect once it hits $500 it will take off at an even greater incline.

[davewr2013]

Do the modules at least come with mounting screws?  I don't want to be climbing into my car and driving 23 miles to Lowes for screws when it arrives.  They look like M3x.50x6 and M3x.50x20.

Screws, bar, ribbons, cables....all included...no "running to the store" necessary....two of the small pcb board mounting screws come from the arctic freezer box to hold the board to the unit, peel the sticker off the base of the cooler, blob the thermal paste onto the center of it.... gently set heatsink on top of chip, wiggle till thermal squeezes out, while centering the heatsink onto the chip mounting surface.. then you stick one spacer over each bar mounting hole, slide the bar in, and thread in the two longer bar-mounting screws, tighten gently while double-checking alignment....  once secure...that's it. plug in  the ribbon, fan, and power cord...fire it up.

I see.  So, are you saying the cooling tower I just bought on Amazon isn't necessary or that those screws and the bar are included in the Arctic Freezer.  More clearly, is KnC shipping an Arctic Freezer tower and fan as well as the module?  And thanks.

AFAIK you do need the tower KNC is sending some of the mounting hardware.

I bought two -- so I hope so anyway...

[soy]

Tech note**
one of the saturns that had a not-so perfect vrm was brought back to life permanently, by removing  the blue pci patch-cord, and plugging the pci power directly into the hashing board....  I attribute to a loose connection...

Phoenix, what made you decide to try this out in the first place?

I am a fuel technology researcher, specifically in the resonant electrolysis field (also consultant to a large Swedish gasification firm), and know through many many experiments, that by eliminating "Weak links" and resistance in general, ALWAYS improves efficiency, always. Our equipment relies heavily on electronic efficiency. So, with that in mind, looking at those long pci patch cords, had to try.

When my module gets here I want to be ready.  I've a second cheap power supply and today made cables much shorter than I made for the first.  I've been concerned about some oscillations that make it to the screen of an EVO N610 which has cgminer on a jalapeno.  Short leads.  So, I shut down the Merc and swapped leads then shortened the originals.  All set from a power supply and cabling point of view.

[kronut]

I'm not too happy with the fact I got my A30 coolers in hand, before the add-on boards even ship.

Like was said before, they know they are in a business where every day counts, say they have them in stock, then now they are shipping on Monday of the next week (per KNC forums).

Not sure what their logistics problems are, but this does not bode well for the November release.


http://forum.kncminer.com/forum/off-topic/miners-cafe/15843-upgrade-modules?p=16322#post16322

[xrash]

I purchased 4 Jupiters during the preorder phase when they were not accepting  payment yet. When they did open the 7 day payment window I paid for each jupiter as individual orders as Pay PAL would only allow it to be done that way do to the size of the order. So I ended up with 4 orders 304, 1704,1705, and 1706. Right away the distance in order numbers had me nervous so I sent an email to Sam Cole making sure all 4 orders would be grouped together and shipped out on day 1 under order 304. I was told yes and that he would fix the orders so that this happened. Fast forward to the shipping and i get order 304 on day 1 and the other 3 show up 2 weeks later.During the 2 weeks and when the first order was in transit, i was constantly getting the run around from KNC customer service told that orders are shipped based on when they were paid which for anyone that made an early pre oder knows this was not the case for us as we were given 7 days to pay to secure our spot in line.Finally after 10 days they admit that they messed up and moved my order up( they moved it up like 1 day as all other 17xx order were being shipped out at that time). Then I find out through the forums that others have received compensation for this kind of mix up. When I asked what was going to be done about the 17 BTC per unit that I lost out on, I was told nothing would be done. This does not seem right to me and I wanted to ask the community and KNC'S spokesman bitcoinorama if i'm justified in complaining about this service and treatment. KNC has made millions on our pre orders and yet cant correct mistake that cost a customer over 51 BTC

Are you serious? This thread is full of a bunch of whiney bitches. Instead of focusing on what you don't have and how Knc screwed you over, why don't you focus on that fact that KNC managed to ship you over 2 TH of mining power in October and BTC is now worth over $400 per coin!

Almost all BFL, Avalon, Terrahash, AsicMiner, Cointerra, and Hashfast customers would be ecstatic with that outcome!

Are you kidding me?? really I should just take it up the *** that they built the company off our pre orders and when they admit to messing up do nothing about it??  you should never get into business or even better i have a nice piece of land i want to sell you

[davewr2013]

I purchased 4 Jupiters during the preorder phase when they were not accepting  payment yet. When they did open the 7 day payment window I paid for each jupiter as individual orders as Pay PAL would only allow it to be done that way do to the size of the order. So I ended up with 4 orders 304, 1704,1705, and 1706. Right away the distance in order numbers had me nervous so I sent an email to Sam Cole making sure all 4 orders would be grouped together and shipped out on day 1 under order 304. I was told yes and that he would fix the orders so that this happened. Fast forward to the shipping and i get order 304 on day 1 and the other 3 show up 2 weeks later.During the 2 weeks and when the first order was in transit, i was constantly getting the run around from KNC customer service told that orders are shipped based on when they were paid which for anyone that made an early pre oder knows this was not the case for us as we were given 7 days to pay to secure our spot in line.Finally after 10 days they admit that they messed up and moved my order up( they moved it up like 1 day as all other 17xx order were being shipped out at that time). Then I find out through the forums that others have received compensation for this kind of mix up. When I asked what was going to be done about the 17 BTC per unit that I lost out on, I was told nothing would be done. This does not seem right to me and I wanted to ask the community and KNC'S spokesman bitcoinorama if i'm justified in complaining about this service and treatment. KNC has made millions on our pre orders and yet cant correct mistake that cost a customer over 51 BTC

Are you serious? This thread is full of a bunch of whiney bitches. Instead of focusing on what you don't have and how Knc screwed you over, why don't you focus on that fact that KNC managed to ship you over 2 TH of mining power in October and BTC is now worth over $400 per coin!

Almost all BFL, Avalon, Terrahash, AsicMiner, Cointerra, and Hashfast customers would be ecstatic with that outcome!

Are you kidding me?? really I should just take it up the *** that they built the company off our pre orders and when they admit to messing up do nothing about it??  you should never get into business or even better i have a nice piece of land i want to sell you

For arguments sake let's say that's fine with a lot of us because we had similar problems but decided there were more important things to think about and talk about.

OK?

Now can you tone down the language please?

It's getting easier to ignore over the top hysterical comments.

If you want help -- keep it polite.

If you want to spew -- many of us are discovering the little Ignore tag on the left...

[Phoenix1969]

Do the modules at least come with mounting screws?  I don't want to be climbing into my car and driving 23 miles to Lowes for screws when it arrives.  They look like M3x.50x6 and M3x.50x20.

Screws, bar, ribbons, cables....all included...no "running to the store" necessary....two of the small pcb board mounting screws come from the arctic freezer box to hold the board to the unit, peel the sticker off the base of the cooler, blob the thermal paste onto the center of it.... gently set heatsink on top of chip, wiggle till thermal squeezes out, while centering the heatsink onto the chip mounting surface.. then you stick one spacer over each bar mounting hole, slide the bar in, and thread in the two longer bar-mounting screws, tighten gently while double-checking alignment....  once secure...that's it. plug in  the ribbon, fan, and power cord...fire it up.

I see.  So, are you saying the cooling tower I just bought on Amazon isn't necessary or that those screws and the bar are included in the Arctic Freezer.  More clearly, is KnC shipping an Arctic Freezer tower and fan as well as the module?  And thanks.

NO, the arctic i30 you bought is necessary, and contains the two screws you need to fasten the board.. no other screws or spacers are used from the i30, the rest are supplied, as I stated.

BTW, How did you come to the conclusion that the cooling tower wasn't necessary from that post?

[soy]

Do the modules at least come with mounting screws?  I don't want to be climbing into my car and driving 23 miles to Lowes for screws when it arrives.  They look like M3x.50x6 and M3x.50x20.

Screws, bar, ribbons, cables....all included...no "running to the store" necessary....two of the small pcb board mounting screws come from the arctic freezer box to hold the board to the unit, peel the sticker off the base of the cooler, blob the thermal paste onto the center of it.... gently set heatsink on top of chip, wiggle till thermal squeezes out, while centering the heatsink onto the chip mounting surface.. then you stick one spacer over each bar mounting hole, slide the bar in, and thread in the two longer bar-mounting screws, tighten gently while double-checking alignment....  once secure...that's it. plug in  the ribbon, fan, and power cord...fire it up.

I see.  So, are you saying the cooling tower I just bought on Amazon isn't necessary or that those screws and the bar are included in the Arctic Freezer.  More clearly, is KnC shipping an Arctic Freezer tower and fan as well as the module?  And thanks.

NO, the arctic i30 you bought is necessary, and contains the two screws you need to fasten the board.. no other screws or spacers are used from the i30, the rest are supplied, as I stated.

Okay, thanks again.  This:
ARCTIC Freezer i30 CO Extreme CPU Cooler - Intel, 320W Ultimate Cooling Power, for 24/7 Operation
Sold by Amazon.com LLC  $48.95 

has tracking which said Out for Delivery; checked my PO Box but not yet, tracking still says the same.  Not worried, it will be here well before the module.

The small 12v fans I have, under 2" diag., I'm thinking of putting on the module board, in front of the tower, fixed in place with RTV, one on each side facing the VRMs and cardboard inserts between the VRMs and the ASIC.

[Tehfiend]

By the way, thinking today about Bitcoin getting thru the $400's.  Chinese who have been buying with gusto may have slacked off in the $400 range as the numeral 4 is bad mojo for them.  I would expect once it hits $500 it will take off at an even greater incline.

BTC in China is currently at ¥2656 . They broke the 400 yuan barrier LONG ago

[Phoenix1969]

roger that...   (Soy)

[Phoenix1969]

By the way, thinking today about Bitcoin getting thru the $400's.  Chinese who have been buying with gusto may have slacked off in the $400 range as the numeral 4 is bad mojo for them.  I would expect once it hits $500 it will take off at an even greater incline.

BTC in China is currently at ¥2656 . They broke the 400 yuan barrier LONG ago

400 yuan isnt even close to 400 USD(it's 65), and 2656 yuan is 435 USD, so they broke 400 around the same time, not looooong ago....  Just sayin'

[sbfree]

Guys, they said this week.

Now it's thursday. You don't have a friday in your calendar?

 

(I'm an optmisit....)

Edit: 3 days 'til the next diff. Maybe they doesn't want us to get this stuff until then.... It's good for how couldn't ordered. Not too much, but better than nothing.

I have always suspected some manipulation of the difficulty rise by the chip manuf/distr. such as Asicminer and others.....think back of a pic. w/ sam, yifu and others.....with "GOOD" intentions. Seems as though just before difficutly change, the hashing rise goes flat then as soon as change takes place bam hashing rate goes through the roof....I don't know diddly (excpet for bo)....so I could be just plain nuts in my obsv.

[xrash]

I purchased 4 Jupiters during the preorder phase when they were not accepting  payment yet. When they did open the 7 day payment window I paid for each jupiter as individual orders as Pay PAL would only allow it to be done that way do to the size of the order. So I ended up with 4 orders 304, 1704,1705, and 1706. Right away the distance in order numbers had me nervous so I sent an email to Sam Cole making sure all 4 orders would be grouped together and shipped out on day 1 under order 304. I was told yes and that he would fix the orders so that this happened. Fast forward to the shipping and i get order 304 on day 1 and the other 3 show up 2 weeks later.During the 2 weeks and when the first order was in transit, i was constantly getting the run around from KNC customer service told that orders are shipped based on when they were paid which for anyone that made an early pre oder knows this was not the case for us as we were given 7 days to pay to secure our spot in line.Finally after 10 days they admit that they messed up and moved my order up( they moved it up like 1 day as all other 17xx order were being shipped out at that time). Then I find out through the forums that others have received compensation for this kind of mix up. When I asked what was going to be done about the 17 BTC per unit that I lost out on, I was told nothing would be done. This does not seem right to me and I wanted to ask the community and KNC'S spokesman bitcoinorama if i'm justified in complaining about this service and treatment. KNC has made millions on our pre orders and yet cant correct mistake that cost a customer over 51 BTC

Are you serious? This thread is full of a bunch of whiney bitches. Instead of focusing on what you don't have and how Knc screwed you over, why don't you focus on that fact that KNC managed to ship you over 2 TH of mining power in October and BTC is now worth over $400 per coin!

Almost all BFL, Avalon, Terrahash, AsicMiner, Cointerra, and Hashfast customers would be ecstatic with that outcome!

Are you kidding me?? really I should just take it up the *** that they built the company off our pre orders and when they admit to messing up do nothing about it??  you should never get into business or even better i have a nice piece of land i want to sell you

For arguments sake let's say that's fine with a lot of us because we had similar problems but decided there were more important things to think about and talk about.

OK?

Now can you tone down the language please?

It's getting easier to ignore over the top hysterical comments.

If you want help -- keep it polite.

If you want to spew -- many of us are discovering the little Ignore tag on the left...

I have been on here for sometime but chose never to comment as somehow i would be considered a troll or bad mouthing a company. The first real post I put on here and i get deemed as whining. I'm sorry but i have been dealing with this for almost 2 months now with no help and you ask any real person and a loss of 51 BTC is not minor. Every other company have offered some sort of compensation except KNC.

[Tehfiend]

By the way, thinking today about Bitcoin getting thru the $400's.  Chinese who have been buying with gusto may have slacked off in the $400 range as the numeral 4 is bad mojo for them.  I would expect once it hits $500 it will take off at an even greater incline.

BTC in China is currently at ¥2656 . They broke the 400 yuan barrier LONG ago

400 yuan isnt even close to 400 USD, and 2656 yuan is 435 USD, so they broke 400 around the same time, not looooong ago....  Just sayin'

I said 400 yuan barrier, not 400 USD barrier . Pretty sure they don't use USD in the Chinese exchanges...

[sbfree]

Do the modules at least come with mounting screws?  I don't want to be climbing into my car and driving 23 miles to Lowes for screws when it arrives.  They look like M3x.50x6 and M3x.50x20.

Screws, bar, ribbons, cables....all included...no "running to the store" necessary....two of the small pcb board mounting screws come from the arctic freezer box to hold the board to the unit, peel the sticker off the base of the cooler, blob the thermal paste onto the center of it.... gently set heatsink on top of chip, wiggle till thermal squeezes out, while centering the heatsink onto the chip mounting surface.. then you stick one spacer over each bar mounting hole, slide the bar in, and thread in the two longer bar-mounting screws, tighten gently while double-checking alignment....  once secure...that's it. plug in  the ribbon, fan, and power cord...fire it up.

An instructional video would be nice......(hint hint anyone)

[ASIC-K]

By the way, thinking today about Bitcoin getting thru the $400's.  Chinese who have been buying with gusto may have slacked off in the $400 range as the numeral 4 is bad mojo for them.  I would expect once it hits $500 it will take off at an even greater incline.

BTC in China is currently at ¥2656 . They broke the 400 yuan barrier LONG ago

400 yuan isnt even close to 400 USD, and 2656 yuan is 435 USD, so they broke 400 around the same time, not looooong ago....  Just sayin'

I said 400 yuan barrier, not 400 USD barrier . Pretty sure they don't use USD in the Chinese exchanges...

typical american thinking....lol