We are ready to pull the trigger... just tell us when!
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Wow, out of 45,000 units shipped, you managed to find... wait for it... 12 failures.
Now, I don't claim to be a math whiz or anything, but... I'm gonna say the failure rate is quite acceptable.
Lets be generous and say you found 1/100th of the actual failures, so that means there would be 1200 failures... a whopping... wait for it... 2.6% failure rate.
Holy hell batman! Stop the presses!
The whole piss off customers to get attention tactic is past it's time. Find another line of work if you can't handle negative comments. Also, stop shipping units that are clearly under performing. I can handle them just fine. But it does boggle my mind when people need to lie, and do it habitually like Darin Bicknell (Fairly sure he's pathological), when there are so many legitimate grievances. Truly mind boggling. You can bet I'll buy miners from Bicknellski before BFL Me too.
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I guess we are hitting the right nerve here finally something to get his attention off the phony rosy picture that BFL being the market leader. Failure is a part of every phase of a BFL project. Tape Out on the Monarch? Happened yet? No? Go figure. Seems like someone is getting a little fixated again on attacking people rather than providing any substantiated evidence to point to them actually rectifying the issues in any systematic way. Their future production won't be any better given all these concerns posted by real paying customers, particularly with shoddy assembly and weak ineffectual customer service. You don't get these kind of responses in these numbers if you have put out a reliable product. There units are not reliable based on these few samples picked out. Can't imagine the size of the iceberg. At what point do we even considering anything this guy is saying considering all the false and failed promises he has made? The whole community is witness to this and there is now nowhere he can hide. Deflecting the focus off BFL and your failings won't trick more people into buying BFL at least those that read these forums.
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1 vote good effort there BFL... tens of thousands of products shipped 1 vote. (Guess the truth is hitting a nerve so I will continue to take the higher road) Clearly their customers don't support the premise they are a reliable company. I wonder why the tens of thousands of happy customers from BFL are not voting here?
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Has BFL Taped Out? Guess not. Still 17 weeks to go if you order today. 4 months and 2 weeks to wait. April? Wow.
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you get what you deserve for ordering from them. fool people 3 times shame only on you.....
I think there were plenty of people making it abundantly clear DO NOT ORDER FROM AVALON. Have to agree at this point. Same with anyone ordering from BFL. You can not trust either company at this point.
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This is where all the happy BFL customers should come and post... not in the least reliable thread.
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The shipped very late with both the FPGAs and ASICs and they are still months behind in shipping. Their products specs were changed many times and missed their power numbers. They have not provided refunds to their customers who wanted them contrary to FTC regulations. Their customers service can best be described as unreliable. And the list goes on. That would be a clear indication why the majority of people voted for BFL being the LEAST reliable. Makes perfect sense. Here is where you want to go to SING the praises of BFL... https://bitcointalk.org/index.php?topic=342455.0Funny they have 0 votes there.. and 200 here... I guess there are lot more people willing to voice opinion about their LACK of Reliability here than those "satisfied" like you are.
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Where is your Monarch order Erk?
This user is currently ignored. Why would anyone? Considering the earliest it could be available is MARCH according to their own timeline when you count up all the weeks or the disclaimer of 3 months or more... better still the ALL SALES ARE FINAL. Also have they TAPED OUT? Still no word.
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After waiting since January I finally received a defective product. I just want to warn anyone that is considering purchasing their product. Incorrect shipping estimates, poor communication, bad quality control. They've have basically screwed up every step of the way. I'm looking forward to working with their support :/ http://www.reddit.com/r/Bitcoin/comments/1l52ql/i_finally_received_my_bfl_jalapeno_today_and_its/Later in the thread another customer: I got a bum unit too. Seems they don't test them before they send them... And later still another customer: Defective how? Just curious. I received a jalapeno with a loose heatsink -- one of the two screws was stripped, so it was at an angle, didn't touch one of the chips, AND stuck up into the fan, so it made a racket and that's how I knew something as wrong. I guess it could have passed testing, then broke loose during shipping... dunno. Anyhow, it's no excuse for the poor quality, but it was a fixable problem, and it's hashing away fine now -- better than losing time on the refund / exchange. Nearer the end another customer: Our Jalapeno was dead-on-arrival too. Emailed them twice. Its been ten days, still no response. At this rate, it won't even be worth spending the money to ship the unit back to them for a replacement, because it won't earn the shipping costs back.
I am never, EVER buying hardware from BFL again. A few more customers near the bottom: I received 2 of my miners and one of them seems faulty too. It hashes with 30% error rate. I won't order from BFL ever again. I also Received a 60GHZ miner and the PSU lasted 3 mintues hashing well ... then it died. Now what? Same. It ran for three seconds then the power brick blew up. I have a severe case of buyers' remorse now (on top of the ~6mo late delivery) The PSU on my 60GHZ Fried itself after 3 Minutes .. Is it possible to buy a PSU and Plug it in What is that about 5 or 6 different people with the same issues?
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Where is your Monarch order Erk?
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I'm also an atheist and an ordained minister in the Universal Life Church, so there you go.)
Heehehe.
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How is terrahash not winning this poll? BFL shipped, Terrahash can't even refund half of customer's money. We're talking about reliability here, not lateness.
Not everyone bought terrahash... did they? Given that though seems like BFL is winner for any number of failings. Shipping dates, failed specs, rma issues, refund issues, lack of ethics etc etc etc and pretty much the general discord they have sown in the community literally makes people want to click that radio button for them more than others right? https://bitcointalk.org/index.php?topic=323857.msg3670426#msg3670426 <--- some areas to consider in terms of reliability beyond the hardware and more to do with the company over all.
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From the last EE meeting potential prototype using BitFury Wasps.
* 32 chips per Wasp. * 8 Wasps per Hive. * +/- 588 Gh/s. (2.3 gh/s per chip) * Prototype likely hashing in December. * Production could start early January. * We are currently reaching out to the community for those who might be interested in the BitFury versions as well as A1 and Minions.
Other notes.
* A1 / Minion designs for Wasps will be a very short turnaround based on rework of the BitFury / Avalon Wasp configurations. * Remote hot patches for firmware will be available. * Remote diagnostics on the hardware will be available. * VPN to the prototype boards will be available for Firmware design and testing live for members of the design team. * First 3D render on the Bitfury Wasp was released internally at the meeting and it was great to visualize the Wasps for the first time.
It was certainly an informative meeting and as always the meeting was recorded so members can listen to the full meeting in the coming days once it has been uploaded.
From our ever growing document pages on the Zoho Project you can see that this Open Source project is really trying to bring some much needed conveniences to miners.
Wasp Controller and Maintenance Software
Wasp Firmware Patching and Upgrading
PatchPanel is another snap-in based utility intended to manage Wasp firmware and hot-patch state. As such, it uses many of the snap-ins from CDMpanel, in order to identify, isolate, read status, and install overlays on the selected Wasp (no batch mode is proposed at this time, though manufacturing might need such a program). It has unique snap-ins for querying status of patches and firmware releases, and for installing new versions of each. It can also revert hot-patches and remove them from the program-FLASH image.
. . .
Wasp Remote Debugger
Wasp's remote debugging facility is provided by Atmel's (the MCU manufacturer's) remote debugger, with the assistance of on-board ADB support through its own dedicated set of endpoints. Remote debugging is enabled by flags in the opaque data block downloaded when the Wasp is started, after it identifies itself and its capabilities.
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yeah, that last, I'd be careful with that, there are only temperature sensors in certain places on the board, flipping the fans may lower readings on the sensors, but other areas of the board may not get sufficient cooling. lots of threads. The long term effect is unknown.
Just scraping the surface... can only imagine how many people just sold the problem on to someone else.
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Its a shame you're having so much trouble. It could be overheating? I've read about ppl turning the fans around to blow ONTO the chip rather than suck hot air out. If you're comfortable opening it up, check which way the fan is blowing. hugaddiction it ran at 30 for a while and then just shut all the way off. now its trying to reboot. Normal? or do I need to send this fucker back?! is it possible Im not giving it enough power? like I should try a different outlet? now I just sound crazy... Sonoflopez Can you post a picture? I kinda want to see it. hugaddiction I'll try https://i.imgur.com/cSwaTvq.jpgusrn It's a little single. I run one of those too. The PSU they include with the unit is quite bad Imho. Try with a quality ATX power supply (400W should be sufficient with a little single).You'll need to install drivers on Windows, linux supports it natively, hence I would prefer linux. I use the my device with bfgminer with the -s ALL parameter. http://www.reddit.com/r/Bitcoin/comments/1o7kib/my_first_bfl_rig_got_here_today/ccpijdb
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