hey cloudbet i made four bet slips on a game this morning and when it ended only 1 was graded but the other three was not, i know its a loss but i ask to grade them because im hesitant to bet again what if i win this time. I would send you an email support but I signed up using an email that could only receive for privacy purposes. I never assumed that i had this problem. How can you guys grade one bet slip but leave the other three ungraded? please fix this soon as i want to bet on a game tonight.
Okay i missed some of my games, can this be fix pleased? I still have three pending bet slips that haven't been graded yet. It has been 12 hours, has anybody else had this experience before? Hi ruby75, Please could you email support@cloudbet.com with details of the bets? Our support will look at it immediately. Cheers, Cloudbet
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Has Cloudbet, added any other use for loyalty points yet?
Not yet. Stay tuned though as we have a number of exciting new things coming your way soon!
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I have a question about your bonus. As I see it is not based on rollover but on some kind of loyalty points. So, I can't deposit and receive instantly bonus. You said 800 loyalty points to receive 0.01 BTC. What should I do to receive these loyalty points? How long time will it take? Please explain situation.
Hi Dillar, For information on how loyalty points are accumulated, please see here: https://www.cloudbet.com/en/rewardsCheers, Cloudbet
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Hi there, We were experiencing a technical issue for a brief period on Sunday, but it has now been resolved. Thanks for your patience and understanding. In the future, if you encounter any issues, please email us at support@cloudbet.com. Cheers, Cloudbet
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Hi all,
Your live bets will all now go through without issue.
We are rolling out a number of enhancements under the hood over the next few weeks in preparation for the launch of our mobile sportsbook. Stay tuned - it's going to blow you away!
Cheers, Cloudbet
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Please give me more details about sportsbook Affiliate, I read it's 30%.
How you calculate, daily basis or monthly or Net loss basis.
Hi deadley, We pay 30% net gaming revenue commission. Commission is paid immediately upon the conclusion of each bet, so you can cash out affiliate earnings multiple times per day if you wish. Cheers, Cloudbet
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what are your sportsbook stake limits?
Hi BeatMo, It depends specifically on the event, market, and time to kickoff. In general our larger events (NFL, EPL, UEFA CL, NBA) we take 15-30 BTC per stake. However, you can also place multiple max bets until you get on the total amount that you want. So, for example, if you wanted to place 50 BTC on an EPL game, you could make 3x max bets to get the full 50 BTC amount on. Cheers, Cloudbet
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I understand that to unlock your sign up bonus you need to earn loyalty points. Could someone please explain to me what the loyalty point to bet amount ratio is? I could not find much on the site relating to this.
Hi weaknurse, You can read more about how loyalty points are earned here: https://www.cloudbet.com/en/rewardsPlease let us know if there is anything else we can help with. Cheers, Cloudbet
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Hi folks,
I have updated the OP for those who have changed membership level.
Please note that if you are not using the current signature - including the correct links - you will not receive payment next month. Please update your signature immediately.
We are not currently enrolling new members.
Cheers, Cloudbet
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i am Senior member now. can you change it?
No sorry, you have not reached the minimum post count for Senior Members. Cheers, Cloudbet
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Also, we have completed our upgrades so there will be no further downtime.
Cheers, Cloudbet
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Hi,
I'd really appreciate it if my withdrawal could be approved?! You say you offer instant withdrawals.
Thanks!
This is really getting to me. It's been a whole day and you haven't processed my withdrawal yet. I'm trying to take my gaming to another site, because of the downtime, and I'd like it if you could process it now. Thank you. Hi tjh11, I am not seeing any pending withdrawals at our end - all have been processed - can you please message me with your account email and I will look into it. Thanks! Cheers, Cloudbet
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Hi all,
Good news - that's the end of our downtime. We have completed our upgrades and there will be no further downtime. Thanks for your patience!
Cloudbet
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Hi all,
We were offline for a few minutes as we performed some system upgrades. Due to high load, we have been deploying additional infrastructure.
Cheers, Cloudbet
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Hi all,
We're back online. So sorry for the inconvenience.
I'll be back in a little while with a report.
Cheers, Cloudbet
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Is sports live betting platform down, right now?
Hi all, All services are working as per normal. Please let us know if you experience any difficulties. Cheers, Cloudbet
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Hi folks,
Payments will be made shortly to those who have reached the qualifying number of posts. Badman0316 will not receive payment this month due to a high number of single word or low quality posts. I have also removed members who have missed the qualifying number of posts for two consecutive months.
If you have not updated your signature to the latest version already please do so today - please note that the latest version looks the same as the previous version, but contains different links. We will not be making payments next month to those who do not have the correct signature, including the correct links.
Cheers, Cloudbet
I am still not in the list as far as i can see, but you did however comfirm my enrollment, on page 20. I have made my 50 posts, just so you know. Have updated now. Please update your signature if you wish to be paid. We have changed it twice since the one you are using. Cheers, Cloudbet
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Hi folks,
Payments will be made shortly to those who have reached the qualifying number of posts. Badman0316 will not receive payment this month due to a high number of single word or low quality posts. I have also removed members who have missed the qualifying number of posts for two consecutive months.
If you have not updated your signature to the latest version already please do so today - please note that the latest version looks the same as the previous version, but contains different links. We will not be making payments next month to those who do not have the correct signature, including the correct links.
Cheers, Cloudbet
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Hi all,
Earlier this week, we deployed a new sports betting backend system. There were a few hiccups that in some circumstances caused slow settling of bets and delays in price updates. We have now resolved the issues, and bets are settling quickly as per normal and prices are being updated quickly.
The new backend will allow us to roll out many new features over the coming weeks, including a new mobile sportsbook, many more markets, and higher betting limits. Thank you for your patience and understanding during this transition period - I can assure you that it will be worth the wait.
Cheers, Cloudbet
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Hi there, We are looking into the issue and will be in touch shortly. Thanks for your patience and understanding. Cheers, Cloudbet
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