Latest posts of: Cloudbet

Quote from: shittygambler on June 27, 2016, 03:38:02 AM

BET ID: 2386378

Cloudbet always appealed me and in my every communication to the customer services in the past, I have always appreciate the way they quickly answer your questions. it turned out later that they are good in answering questions only, and they are really slow when there is something practical to do. The above mentioned bet is graded wrong. I won it and it was marked 'loss'.
I have been emailing support from last 18 hours and all I am being told is that to wait and have patience. How come this is fair that we have to wait so long for cloudbet mistakes? Why not priority when it is cloudbet's mistake?

Hi Shittygambler,

Thank you for including your bet ID; 2386378

After looking into your bet I can see that your bet was graded correctly as you bet under 0.5 in delivery 3 of over 47 - Sri Lanka scored 1 run.

If you have any questions, please let me know, or contact our support team at support@cloudbet.com

Many thanks,
The Cloudbet Team

Quote from: DanWest on June 24, 2016, 07:24:51 AM

CloudBet, "UpComing Events" list is not working.

Thanks DanWest,

The upcoming event should be working correctly now. Thanks for the heads up!

The Cloudbet Team

Quote from: philiveyjr on June 23, 2016, 04:12:19 PM

why do I get "Event not found or no active markets available" so often. Even when the games r going on perfectly fine? This happens at least 5-6 times a day. I joined cloudbet coz the odds were pretty decent but whats the use of that when I cannot even bet on them. The other half of the time when i do get a chance to bet on something, I get an error and says contact support. I dont see a point of that on live betting especially when u dont have a live chat support for sports betting. Thoroughly disappointed.

Quote from: philiveyjr on June 23, 2016, 04:12:19 PM

Hi philiveyjr,

Thanks for your feedback.

In cases when you see no active markets available whilst trying to place Live In-play bets, this is due to stoppages within a MLB game. For example, a break when a home run is scored, a commercial break, or when a new batter is coming into bat - The markets at times will close but will re-open for live betting.

I have communicated your feedback to our development team. I think that it is important to clarify on the site why these markets are closed at the time

Many thanks,
The Cloudbet Team

Quote from: Bettor1 on June 23, 2016, 12:58:42 PM

Quote from: Nivri on June 23, 2016, 07:26:28 AM

Quote from: Bettor1 on June 23, 2016, 04:43:39 AM

My bet was settled wrong tonight I bet Miami Marlins and y'all settled it wrong.

Sad

Please help going on 24 hours

Bet #2366926

Any screenshots so that we might also be aware if something like that happen to us in CloudBet. Or just because the Marlins won? Grin

I've been betting for about 10 years every site I have ever used has settled bets wrong Sad

So lesson is always check your bets!!!!

Hi Bettor1,

We sincerely apologies for this mistake - It was down to a human error and has since been corrected.

We appreciate your feedback and your support.

Many thanks,
The Cloudbet Team

Quote from: betong on June 23, 2016, 08:03:05 AM

BET ID
2359924

cloudbet, please check.
my stake was not refunded
i'm already in contact with email support, but its taking too long.
thanks

Hi Betong,

Thank you for letting us know. I have sent this to our support team to be regraded.

Many thanks,
Team Cloudbet

Quote from: Bettor1 on June 23, 2016, 04:43:39 AM

My bet was settled wrong tonight I bet Miami Marlins and y'all settled it wrong.

Sad

Please help going on 24 hours

Bet #2366926

Hi Bettor1,

Thank you for providing your bet ID, I have looked into this and escalated this to our sportsbook team as the Marlins won, 3-0. You will see in your account that this bet has been regraded accordingly.

Many thanks,
Team Cloudbet

Quote from: Gee1984 on June 22, 2016, 01:11:34 AM

Cloudbet, do you limit customers individually?

YES or NO?

Currently, we run two models. On some markets we never limit customers (bet again and again for the max if you wish), and on some markets we limit some customers.

We are moving all markets towards our new models where customers are never limited. This has been in process for some time as we need to test each market carefully. It is likely we will have all markets on our new system in the next 4-6 weeks.

On which markets are you being limited? Are they live or pre-match? If you let us know, we could possibly prioritise those markets.

Cheers,
Cloudbet

Hi folks,

Good news! Our MLB markets just became a lot more exciting.

We've substantially increased our limits and tightened our margins. Best of luck with your MLB bets!

Cheers,
Cloudbet

Quote from: Mongwapogi on June 20, 2016, 05:54:34 AM

Hello CloudBet.com , I want to follow up my Bet. Here's the details.
#1736089
NBA - Winning Conference
Championship Outrights - Eastern Conference
Bet Type
Straight
Stake
0.001
Price
2.60
Win

Thanks..

Hi Mongwapogi,

I can see that this sports bet #1736089 was graded accordingly.

Many thanks,
Team Cloudbet

Quote from: TigerUppercut on June 16, 2016, 05:20:54 AM

Quote from: Bettor1 on June 16, 2016, 04:31:12 AM

Quote from: TigerUppercut on June 16, 2016, 03:48:44 AM

I sent you the info on private message

if you can help i'd appreciate it

Weird because everyone else's withdraws all week have been auto withdrawn... Please let us know how this settles up because I, guessing you either got ur money or just a hater lol

Why would I be a hater I have multiple Bitcoins stuck on withdrawal for 5 days

Hi all

In this case, the player's funds were held for a violation of our T&Cs. He has also since been paid.

Regards,
Cloudbet

Quote from: TigerUppercut on June 15, 2016, 10:05:20 PM

Stay Away from these guys fellow Bitcoiners i'm waiting for almost 5 days and counting for withdrawal and the Support is non existent

This used to be a good site but now it's turned to shit. They will take your money and when you try to withdraw they just hold your bitcoins and the support barely answers maybe once every 2 days to give you the run around. They do this so you bet again and lose and they don't want to pay you out when you want to withdraw Angry

This site is completely Bankrupt..... I was nice to them for 4 days going on 5 and nothing my withdrawal is still pending with support not giving a damn. enough with this garbage

Stay Away and go to better places these guys are criminals

Hi TigerUpperCut,

Please can you send me your Cloudbet username so I can look into your account and follow this up with our payments team.

Many thanks,
Team Cloudbet

Quote from: newcasinobitcoin on June 13, 2016, 02:30:16 PM

Quote from: Cloudbet on June 13, 2016, 04:37:12 AM

Thanks all for your feedback, we will continue to develop the site to bring you the best betting experience.

We'll be offering super high limits of up to 200 bitcoin for each bet on 1x2, Asian Handicap and Asian Total markets, and plenty of great live in-play odds throughout the Copa America, Euro 2016 and 2016 NBA Finals.

Thanks for your support all!

hi,

deposit 0,14 btc but after 10 min. see nothing in my account (adress is correct).

why? the deposit is not instantly?

Hi

All deposits are instant and require zero confirmations.

For the best support, please email our support team - support@cloudbet.com - from your registered Cloudbet account. They will be best placed to assist you and any requests you may have.

Many thanks,
Team Cloudbet

Quote from: forzendiablo on June 08, 2016, 12:18:31 AM

Quote from: Bettor1 on June 07, 2016, 10:24:04 PM

Quote from: forzendiablo on June 04, 2016, 02:54:58 AM

DO NOT PUT MONEY THERE

seems this site is gone wild into scam mode. i have lost money on it [stil lno withdrawals nor supprt reply] - stay away

^^^^^^this guy is running A smear campaign it seems

Everyone can see you advertise for another site.. The site hasn't gone "scam" or " wild" all my stuff over 3 year period has either been fixed or settled within 48hours .. Some or just more patient than others shall I say.. In the past 2 weeks cloudbet has cashed out over 3 bitcoins for me

.3
.2
.45
.77
.1
.1
.17
.302
1.1

You get the drift Wink

cloudbet is legit

nope man, check my previous posts here - i used to say site is good months back.

they just stopped paying me and at least 1 person that i know.
remember - cryptsy was paying out to some people too while holding others 1BTC+ orders of withdrawal for weeks

Could you please PM me your email address on Cloudbet, so I can look into your account?

Cheers,
Cloudbet

Quote from: ericggg on June 10, 2016, 06:19:49 AM

Anyone else having problems with getting their money from cloudbet. I am getting a little worried because I have found a few posts that indicate their customer service scams a few people every month because they know they can get away with it, or that they are exiting soon. I googled cloudbet scams, and this is what I am reading?

I don't want to jump to conclusions, but I have been with them for a long time now, and they never have taken this long or have been so vague in their customer service responses. It is unusual for them. Another post stated that they are so big now that if they screw a few customers every month here or there it will not hurt them at all. The few who do post will just be told by others who do get their money that it is probably something they did. Another words they are so big now they can get away with crappy customer service, and screwing people here or there.

I hope this is not the case because they have been my favorite site. Even though Nitrogensports.com is instant I have always stayed with cloudbet so I hope none of this garbage is true. Stay tuned as I will address this issue if it gets resolved.

Anyway anyone else feel like they are getting scammed or taken advantage of by cloudbet.com?

Hi there

Could you PM me your email address on Cloudbet please? I'll look into it for you immediately.

Cheers,
Cloudbet

Hi all,

With the first Euro 2016 match kicking off today, make sure to submit your Euro 2016 bracket, we are giving players the chance to win 300 bitcoin in a FREE-to-enter competition; http://cbet.ly/1Y8jQHK

This promotion is available to both new and returning users, so don't miss out on this massive prize pool!

Team Cloudbet

Quote from: FastEddie1 on June 03, 2016, 04:34:14 AM

i can send emails from that address only cloudbet sees a scrambled address so they have started ignoring me. How is it that i have all the emails they sent me if it is not my email address? How hard is this to understand? i hate to just give up here.
i am no stranger to being screwed over by offshore bookies. i lost $1500 when Betislands went down.

Hi FastEddie

I'm looking into this for you. Cheers.

Apologies for the inconvenience and thanks for your patience and understanding.

Cloudbet

Quote from: FastEddie1 on June 03, 2016, 03:32:47 AM

Quote from: FastEddie1 on June 01, 2016, 05:44:42 PM

Quote from: FastEddie1 on May 28, 2016, 01:06:52 PM

please grade its been 10 + hours Bet ID2241596

Please grade this
thank you.

Hello 3xhxzo+fuxms51vdomz1c,

Thanks for getting in touch with us.

I can't seem to find a Cloudbet account registered to the email address you've contacted us from. For privacy and security reasons, would you mind sending your message again from the email address you used to sign up to Cloudbet?

Best Regards,

Brendon Mayor

Well I can't send emails from this email account. I put the account in the subject line "FastEddie@sharklasers.com". If you please grade my bet I can close this account so that I can open an account that I can send emails from. Please grade this bet, pending for six days. I can't do anything until you grade.

Bet ID2241596
   Event
LiveKansas City Royals (Duffy) v Chicago White Sox (Gonzalez)
   SelectionKansas City Royals   Stake0.1   Price-455   StatePending   TypeMultiple
Bet ID2241596   MarketWhich Team Will Win The Match, Including Overtime?   Date28 May 2016   Start00:15
   Event
LiveColorado Rockies (Chatwood) v San Francisco Giants (Cain)
   SelectionColorado Rockies      Price-334   StatePending
   MarketWhich Team Will Win The Match, Including Overtime?   Date28 May 2016   Start00:40

What am I supposed to do now? I can't send emails from the account I registered with. I mean they go through to the reciever but the address is scrambled.
My mistake. I wonder if this is ever going to get graded.

Hi FastEddie

I'll look into this for you. Thanks!

Cloudbet

Quote from: Tocino_Fugu on May 24, 2016, 09:36:03 PM

Back how?

Damn, I wish I had seen this thread before I put my bitcoin in cloudbet but I only joined after I had my problems with them. I joined last week because of their attractive first deposit welcome bonus but sadly there's been nothing but headaches so far. First, their MMA lines were all wonky and then disappeared all together so I could not bet on the bellator card. This is a problem since I ONLY bet on MMA. Now I've been trying to pull my funds out for the last few days to no avail and my emails have been going unanswered.

Help!!!

Hi there

Could you send me a message with your email address? We'll look into it for you immediately.

Cheers,
Cloudbet

Quote from: sartorpc on May 17, 2016, 02:14:30 AM

Quote from: oloofa on May 16, 2016, 09:16:28 PM

hi cloudbet,

could ypu please check your affiliate page?

https://affiliates.cloudbet.com/en/affiliates/sign_in

503 Service Unavailable
No server is available to handle this request.

thanks

Same here, affiliate page is not working.

Hi folks,

We're all back now - thanks for your patience!

Cloudbet