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Author Topic: margin - Bitcoin Trading Bot: Binance, Coinbase Pro, Bittrex, HitBTC, Bitfinex..  (Read 248670 times)
Barnaby Rudge
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December 31, 2017, 08:02:59 PM
 #3081

So what your saying is that I have to install Linux for this to work.

I stand by my comments. This is an ongoing issue that Marginsoft are well aware of. It affects some more then others and it varies by build. To remove the program from Beta status before this was addressed if not unethical was extremely unprofessional.

Much the same as saying that the Ping Pong bot has been fixed when it hasnt.

As I said before I accpeted this for a program that was in BETA as the program is no longer in BETA I expect better

The product is completely unusable in its current state.
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Barnaby Rudge
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December 31, 2017, 08:13:01 PM
 #3082


[/quote]

Maybe it's not pc spec problem, maybe it's an OS? likely pirate/ illegal ones?
I have this bot on for 5 days on my daily driver laptop, and guess what? No issues.

Im not the one who released a broken product before Christams. How is that nice?

And then you attack me by implying that my OS is pirated.
Barnaby Rudge
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December 31, 2017, 08:20:36 PM
 #3083

Hey guys,

we are looking into the ping pong bot and the runtime errors and we keep you updated on all developments!
Thanks for submitting bug reports and your support.

We wish you all a happy new Year!


Why was the program removed from BETA and price increased when the runtime issues that have been a constant and ongoing issue for months have not been properly addressed.

I really like Leonardo and believe that the product has great potenital. However it is way to buggy for a full release at this stage.

I would appreciate a response from Jonathon on this one please
leonArdo@margin
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December 31, 2017, 08:25:56 PM
 #3084


Maybe it's not pc spec problem, maybe it's an OS? likely pirate/ illegal ones?
I have this bot on for 5 days on my daily driver laptop, and guess what? No issues.

Im not the one who released a broken product before Christams. How is that nice?

And then you attack me by implying that my OS is pirated.

Hey,

first of all no one of us attacked you in any way claiming that your OS/software is pirated.
Then we are very sorry that you are facing this issue. We are looking into this. Have you mailed it to support@marginsoftware.de with logs an screenshots?

The price of the software is a real bargain at the moment because we are still in beta and we are trying everything to fix all the bugs asap.
But also keep in mind that it is between christmas and new years eve and we are working with a skeleton staff.

A happy new year to everyone!

Barnaby Rudge
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December 31, 2017, 08:31:44 PM
 #3085

Runtime errors are not a new issue to this program. Claiming the holiday period and limited staff does not excuse the months taken to resolve the issue.

Also when you say that you have fixed the ping pong bot it should actually be fixed.

Sorry it was not Marginsoft who claimed my OS was pirated but another poster.
coltac
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December 31, 2017, 10:43:53 PM
 #3086

Runtime errors are not a new issue to this program. Claiming the holiday period and limited staff does not excuse the months taken to resolve the issue.

Also when you say that you have fixed the ping pong bot it should actually be fixed.

Sorry it was not Marginsoft who claimed my OS was pirated but another poster.

Set compatibility to Windows 7, set CPU Affinity, update .NET Framework and it stopped crashing for me.  Just use a tiny bit of effort and figure it out, and stop bawling on the forums please.  Thanks.
Barnaby Rudge
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December 31, 2017, 11:04:53 PM
 #3087

If this is required, surely the devs should state this.

My comments are completely factual and relate to an ongoing issue that has not been resolved for moths. I believe that they are completely warranted for the forum and should be considered by others before purchasing the program.

As i have said before I like the product and believe that it has potential. However it is currently unusable with two broken bots and simply won't run due to the run time errors. I did not release the product. The onus is not on me to fiddle with my system to make it work unless the devs offer clear instructions informing me that it is necessary to do so.

The onus is on the  developer to release a product that works or to provide instructions on how to make it work. Not you
coltac
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December 31, 2017, 11:06:52 PM
 #3088

I dont think it is required.  Two of my computers work perfect, and 1 of them (the one with an Nvidia card)  requires this.  I dont know if the video card makes a difference, but that is just the case.
marlboman
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January 01, 2018, 12:03:29 AM
 #3089

If this is required, surely the devs should state this.

My comments are completely factual and relate to an ongoing issue that has not been resolved for moths. I believe that they are completely warranted for the forum and should be considered by others before purchasing the program.

As i have said before I like the product and believe that it has potential. However it is currently unusable with two broken bots and simply won't run due to the run time errors. I did not release the product. The onus is not on me to fiddle with my system to make it work unless the devs offer clear instructions informing me that it is necessary to do so.

The onus is on the  developer to release a product that works or to provide instructions on how to make it work. Not you


I Have No problem at all regarding the Product works fine here,an i have never seen a service like the German boys are doing thumbs up:-) running on a laptop thats only run trading software.
WanyikaBasenjis
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January 01, 2018, 12:12:40 AM
 #3090

Maybe in the future when new stuff are implemented to call it 3.7.4 (Beta) so the people can download it at own risk and test it and report issues they find and when they are solved it can called Stable version 3.7.4.

Building a bot for the Macintosh is much easier then building it for a windows system. Thats why crashes occur with windows and so good as non with Macintosh. There are as much different systems as there are windows installed . . . almost (a lot). So many hardware combinations with Windows installed.
Always keep all software up-to-date and hold on for the next release.
WanyikaBasenjis
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January 01, 2018, 12:21:12 AM
 #3091

What i do not like is that the Bot (and yes i like "The Bot") could have hold the BTG before selling, because the MACD was not yet declining. I could have earned much more.

Bought at 235 and sold at 238 and could have done it in 245 or to be save at 244https://i.gyazo.com/f7ace72d67c380606550e0134da29fa4.png

Any chance MACD will be implemented in the future or something like that.

Barnaby Rudge
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January 01, 2018, 12:51:37 AM
 #3092

Still, I don't even use the bots I use the program to trade manually and keep my eye on multiple pairs on multiple exchanges. Sure the charts lack some functionality compared to trading view or other options but this is more then made up for by the convenience of having everything in one spot.

As my last post on the subject I will quite clearly state my issues and wait for Jonathon to respond. I have been impressed by Marginsoft in the past and their responses to customer issues

1. When I signed up the understanding that the price was cheap as this was a beta and we were assisting with the issues. Thats fine I was happy with this.

This was acknowledged by Jonathon in his post where the price was raised. I understand that the program is still in BETA however I believe that basic things such as the ongoing run time issues should have been resolved before any price rise occurred. Instead they are worse then ever before.

2. It is my opinion that existing issues from the original beta such as the runtime errors should have been resolved before price increases were implemented to add increased functionality. I believe not addressing the existing issues before increasing the price to improve functionality is unethical

3. I believe that not improving functionality or performance and implying that the cost increases were due to increased functionality or performance that simply does not exist was disingenuous and unprofessional.

4. Rushing to release the Bolinger Bot before Christmas in a broken state before Christmas was part of an attempt to justify a price increase and once again this was disingenous and unprofessional. Especially as the bot was released at a time when Marginsoft would be short staffed and not able to offer adequate support to the product and the bot is simply broken and no good to anybody in it's current state.

5. Stating that the ping pong bot had been fixed when this is clearly not the case is pretty poor. I realise these guys are under the pump but based on past observations Marginsoft have defenitely dropped the ball. Based on past positive experiences with this company I expect better

6. I believe that a price increase even though the program is still in BETA would be fair if pre-existing issues were resolved or if increased functionality or features had been added. This is clearly not the case. In fact the product has become worse and marginsoft has clearly let themselves down by jumping the gun and rushing to market when not ready to do so in order to justify a price increase.

7. As a test I have set up multiple trading view pairs in multiple tabs and had no problems with crashes or errors and had them running for three days. Trading view is a free product and what you are competing with. This is what you guys have to compete with. Especially now that you have increased the price it is more important than ever that your product functions and basic problems such as the run time errors are addressed.

8. I support this product and I hope you guys get it together and make it work. I am writing this partially out of frustration but mainly in the hope that you guys can address these issues, improve the product and make it what it can be. The vision is there.

Also to other posters it would be appreciated if you avoid attacking me by implying that my O'S is pirated or that I am too lazy to do the groundowrk to make Leonardo work on my system.

 I apologise for taking so much space in the forum and I hope that I have made my concerns clear and will not respond again until Jonathon responds.

Thak you
nerijusvinyl
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January 01, 2018, 04:06:09 AM
 #3093

I didn't mean to be rude or attack you in any way.
Everyone knows that windows have never been a good/stable os  and there could be 10+ reasons why apps do crash, witch is not always could be fixed by developers. That's what I mean Smiley Sorry if that looked like an attack to you.

Anyways, in my opinion if app dev is private company (witch it is), it can do whatever they want to with the price etc
because if they're smart enough to keep a company for so long, I believe they are ready for loss's and profit's in 12months period.
I did testing when there was still old price, when I decided to buy it, price increased and  I was disappointed a little bit to be completely honest,  but I have no trouble to pay more for what I believe in, regardless  I also lost a bit with BB bot, but no complains since it says beta on your own risk.

It's always easy to critic or put all blame on someone, but believe me, it's not easy to keep
- a small company profitable  
- aspecially in in such a small niche and concrete place.
-  make it work good for everyone in every os + version that people using when there is 100+ variables in each one of them... well that's hard. even an IT whales or SAAS company's  do make mistakes every day, but you deal with it or you're free to use other services in the market.

Once again, don't get me wrong, Im not here to insult you. I'm just giving my opinion just like you did
I think we should end up right here with it. at least I'm done.
 since I've been in similar business before , I know how hard it can be sometimes so I do wish all the best for you and to Leonardo!
P.S. it's good to get a criticism but only when it's constructive Smiley

Anyways, there is group in telegram, witch is quite useful if people have questions. but probably not official.

Saturable
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January 01, 2018, 05:41:06 AM
 #3094

Still, I don't even use the bots I use the program to trade manually and keep my eye on multiple pairs on multiple exchanges. Sure the charts lack some functionality compared to trading view or other options but this is more then made up for by the convenience of having everything in one spot.

*snip snip snip*
I believe you have several posts that all say the same thing. We get you're upset. But there isn't really a reason to be.

I remember looking at this bot years ago and seeing the price at $89 for a "limited time." I purchased it almost a month ago, and guess what? That "limited time" banner was still there. Margin have been dumping hours of effort into this bot, and this is one of the most affordable ones that I've found. Gunbot is priced at 0.1 BTC (about $1,357 right now), so with leonArdo being 99.935% cheaper... I have nothing to complain about. Especially because even at its heightened price, you still get free lifetime updates.

And sure... there are bugs. I am one of those people who suffer from the runtime error. My .NET framework is up-to-date. I've placed leonArdo as an exception on all modules of my antivirus software. And, I do agree with you, I shouldn't have to jump through all these hoops to get this program running properly. But... it's a beta. We're pretty much paying for early access. We're getting funds to the developers so that they can create a better end product. If that means I can't really use the thing for over an hour at a time, then oh well. If you want a complete product find a new bot, but trust me, they aren't as cheap as this one.
Barnaby Rudge
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January 01, 2018, 06:58:33 AM
 #3095

Still, I don't even use the bots I use the program to trade manually and keep my eye on multiple pairs on multiple exchanges. Sure the charts lack some functionality compared to trading view or other options but this is more then made up for by the convenience of having everything in one spot.

*snip snip snip*
I believe you have several posts that all say the same thing. We get you're upset. But there isn't really a reason to be.

I remember looking at this bot years ago and seeing the price at $89 for a "limited time." I purchased it almost a month ago, and guess what? That "limited time" banner was still there. Margin have been dumping hours of effort into this bot, and this is one of the most affordable ones that I've found. Gunbot is priced at 0.1 BTC (about $1,357 right now), so with leonArdo being 99.935% cheaper... I have nothing to complain about. Especially because even at its heightened price, you still get free lifetime updates.

And sure... there are bugs. I am one of those people who suffer from the runtime error. My .NET framework is up-to-date. I've placed leonArdo as an exception on all modules of my antivirus software. And, I do agree with you, I shouldn't have to jump through all these hoops to get this program running properly. But... it's a beta. We're pretty much paying for early access. We're getting funds to the developers so that they can create a better end product. If that means I can't really use the thing for over an hour at a time, then oh well. If you want a complete product find a new bot, but trust me, they aren't as cheap as this one.

I agree I like the product. But it's not up to you to defend the product it's up to marginsoft.

Also the dev cant just do what they like. They are bound by consumer laws and are now bound by the possibility of credit card chargebacks now that they accept paypal as a payment method. If i had payed via normal channels for this I would defenitely be considering launching a credit card chargeback.

Also it's not just a matter of the product been unusable for an hour or two. The product is completely broken. Marginsoft have done themselves a disservice by rushing this release out before Christmas when it clearly was not ready

Jonathons' abscence is defenetiely noted. So far there has been no response from marginsoft  defending there product. The only people commenting defending appear to be shills who have launched personal attacks against me by implying that I am using a pirated OS or that I am too lazy to make the product work properly and that the onus to figure it out is on me. I have never seen him go this long without responding to criticism of his product before.

That alone should tell you something.

My recomendation to any person considering purchasing the bot is not to do so at this stage until the runtime issues are resolved.

Perhaps Marginsoft could respond with a timeline of when they expect this to occurr
CTShaman
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January 01, 2018, 07:30:30 AM
 #3096

New Year's Tip for crypto traders, especially helpful for users of leonArdo.

Keep some type of ledger, I do 3 times a day. Mark the date time-time, BTC price, how much is on which exchanges, and soft wallet, in both currency of your choice and satoshi count. We know BTC can move 30% in a day so what you want to grow is the satoshi count. Throw in any brief notes that may be meaningful.

Keep it fun, if it hurts change your position.  Grin

Happy New Year!


Bucket List Item #10: Buy and sell a WALL with margin.
Saturable
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January 01, 2018, 08:02:41 AM
 #3097

Still, I don't even use the bots I use the program to trade manually and keep my eye on multiple pairs on multiple exchanges. Sure the charts lack some functionality compared to trading view or other options but this is more then made up for by the convenience of having everything in one spot.

*snip snip snip*
I believe you have several posts that all say the same thing. We get you're upset. But there isn't really a reason to be.

I remember looking at this bot years ago and seeing the price at $89 for a "limited time." I purchased it almost a month ago, and guess what? That "limited time" banner was still there. Margin have been dumping hours of effort into this bot, and this is one of the most affordable ones that I've found. Gunbot is priced at 0.1 BTC (about $1,357 right now), so with leonArdo being 99.935% cheaper... I have nothing to complain about. Especially because even at its heightened price, you still get free lifetime updates.

And sure... there are bugs. I am one of those people who suffer from the runtime error. My .NET framework is up-to-date. I've placed leonArdo as an exception on all modules of my antivirus software. And, I do agree with you, I shouldn't have to jump through all these hoops to get this program running properly. But... it's a beta. We're pretty much paying for early access. We're getting funds to the developers so that they can create a better end product. If that means I can't really use the thing for over an hour at a time, then oh well. If you want a complete product find a new bot, but trust me, they aren't as cheap as this one.

I agree I like the product. But it's not up to you to defend the product it's up to marginsoft.

Also the dev cant just do what they like. They are bound by consumer laws and are now bound by the possibility of credit card chargebacks now that they accept paypal as a payment method. If i had payed via normal channels for this I would defenitely be considering launching a credit card chargeback.

*snip*

Jonathons' abscence is defenetiely noted. So far there has been no response from marginsoft  defending there product. *snip*

First, you wouldn't need to issue a chargeback. Just contact them if you want a refund. Simple as that. Second, perhaps the reason you aren't getting a response from them is because, as they stated previously, it's the holidays and they're working with a skeleton team. Regardless I don't think it's worth my (or anybody's) time arguing here. If you want a response from Margin just email them.
Barnaby Rudge
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January 01, 2018, 08:27:51 AM
 #3098

Again why are you defending them. I know that they monitor this forum. I am posting these comments for the benefit of others who may be considering purchasing the program.

And again. They should not have rushed a broken release out before christmas when they would not be in a position to support it because of the Holidays. I will say it again doing this and using it as jusification for a price rice IMO is disingenous, borderline unethical and pretty poor business practice.

Stating that hey had fixed the Ping Pong bot when this is not the case is just icing on the cake.

I have been a fan of Marginsoft in the past and this type of behaviour is out of character so I would appreciate their reply. Not replies from randoms with no insight.

The reason I am posting these comments on a public forum is  to warn potential purchasers that something seems to have changed at Marginsoft and to give them the right of reply.
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January 01, 2018, 09:43:53 AM
 #3099

Happy New Year to everyone with lots of coins in our pockets.  Grin
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January 01, 2018, 09:47:21 AM
 #3100

I'm planning to use a raspberry soon or a Banana Pi M3 with 2gb ram.

What is the raspberry's power consuption?
10 watts?

Thanks.


I have seen that the problem of crashes is frequent in installations on windows. The same thing happened to me, but I was fortunate that version 3.7.3 runs on raspberry and since I had one, I installed it on it and it has worked well, running for days without hanging up.
If you have the raspberry option, I would recommend it, especially because it can be up and running all the time.

Happy New Year to all of you!!


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