HitBTC.com - The most advanced cryptocurrency exchange

[timtim1]

I've been using hitbtc exchange since the the start of my trading, at first i think this would be one of the best exchange but i was wrong, now that my deposited coins never appeared in my account, i already email their support regarding this but no response. Am i only the one facing this kind of problem?

I have similar problem and in a HitBtc forum a lot of people have that problem.

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[jdragon]

Should remove this thread just like they remove our ticket on their forum.

Advance ... in what way... scamming people money and not answering the request.

[yolanda222]

deposit fee very huge   
I hope, hitbtc lowers the deposit fee or delete hehe.

[Aleks_B]

This exchange is a huge scam, been waiting for my ticket reply for 1 month now, still nothing!

[Tgr_Igor]

Jan-12-2018 09:26:33 AM +UTC send 199.92333635 propy from liqui exchange to adres 0x0ba6adfcac26f7678ae8814a243c776d08dc3ddd
(0x0fa86c33898441e85d358c42fc08e4c04ad077b0747bf51ddd0bd95ac2c49fec) stil didnt get on hitbtc, Ticket ID #184622. HELP!!!

[jdragon]

deposit fee very huge   
I hope, hitbtc lowers the deposit fee or delete hehe.

Why would you care about deposit fee there anyway.

It will be even bigger when you findout your deposit on even arrive.

So dont deposit anything there even it is zero fee.


Another days have passed... 8days now i still havent receive any respond to my ticket and no sign of deposited fund.
#203676.
0xc99d6ad893c050dd3a56cff0ca6edcb9f002395e395b4e808645144da0b921cf

[jdragon]

Just keeping this thread alive so other will be noticed and dont use it.
(Not until it is resolved... too many victim at hand now)

Another days have passed... 9days now i still havent receive any respond to my ticket and no sign of deposited fund.
#203676.
0xc99d6ad893c050dd3a56cff0ca6edcb9f002395e395b4e808645144da0b921cf

[Karitra1]

i have not received my star token in my account
TxHash: 0x1e46a31344d5e43ee00a46e8e7e5632e16eb64026882caed7450a991eaee1179
my adress hitbtc : 0x741b24968f9f3ecf249367eae62b2a6501b103f0
myether wallet: 0xCDbf91f5447b17744273A8bAae8D40d06b5d0a0d
help me
Transaction date: January 20, 2018
Currency: 1155 STAR

HitBTC give me back my token   

[drewcurry]

Hey hitBTC, trxHash: 0x0b59af78d0ef337201895eae93ce8e197bf388b481dd49500517d342058cda1d
Ticket #214346

How can you possibly be in crypto since 2013 and not have created code to properly looking into a JSON object correctly to dissect the actual amount of coins involved in the transaction?

I transferred from Cryptopia to you directly. Valid process. Only one address offered by you, and no "advanced" properties from Cryptopia. Just a simple transfer with email confirmation. What the f*&$ else can we do to make it work?

You receive a transaction via blochain. It is simple JSON with an internal JSON object, a dictionary with a dictionary. Your code accepts this, breaks it down, and creates a double-entry into your sub-system that feeds my account and your liability. Seems simple. I know, i have created a budgeting system that tracked $30b.

Yet your "advanced" system deposited +0, yes, +0 KBR into my account.

Seriously, it would seem you need to hire: a) more creative coders, b) more support staff.

thank you for listening and acting.

[royalfestus]

I made a transfer of starbase to Hitbtc address, to my surprise after the successful transaction shown by etherscan. I didnt see the deposit in my address. When Check again after 3 hours the token had been moved to another account. Though have written the support, If resolved I need an explanation for the transaction. It looks scary and can affect my trust for the exchange. the  TX; 0x84e99c97260172ef3af1edd811b66fb9855766c2827acc10daaf80c872cf0a4f

[Possum2]

Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you

[hitan89]

hi hitbtc, do you really constantly change eth addresses?
ive got some tokens sent to one of your eth address but now the current one is different.
Can you forward the tokens to it or at least give me the private key or access to the old address so I can manage my tokens.

Thanks.

Same problem with TRX address. Was changed 3-4 times by HITBTC. Still waiting for deposit about 9 days. I hate this SCAM-Exchange. We need to do something with this f*ckin SCAM. So guys who know what to do? Call police? )

[chris200x9]

Hello Hitbtc,

I am having problems withdrawing my coins for the last 4 weeks.  I do not receive an email verification for withdrawals, so the

withdrawal will not complete.  I have checked my email spam folder, etc.  There is no problem with the email itself.

I have submitted tickets:

 Ticket ID #219043.

Ticket ID #218999.

Please assist with this problem.

Thank you

That means you didn't enable your 2fa function in your account? I don't know whether this will work for you or not. But want you try below method.

If they still allow you to withdraw your coins since you didn't receive your email then enable 2fa function then to withdraw your coin you just need to enter pin from 2fa feature and no need to worry about receiving email anymore.

I always suggest enabling 2fa before you deposit money into any online sites.

[Possum2]

Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.

[Shintoff]

Hello,

I have 2FA on my account; the 2nd step of the verification is to confirm a link sent via email.

I do not receive the email link, so cannot finish the last withdrawal step.

I've got 2FA and do not need any confirmation via email, just type a 2FA code during withdrawal process

[cex.bz]

 For any coins getting message 'Currency operations not available'
for transfer or withdrawal.

According to health page all wallets are fine. Problem is for any coin. basically i can't withdraw any money at all.

Anyone else facing the same issue?

For HitBTC support - Ticket ID #220947, please help. A lot of money in the account, i'm very worried.

[Goliath88]

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

[jdragon]

I still havent receive my money at HitBTC.

Another days have passed... 12days now i still havent receive any respond to my ticket and no sign of deposited fund.
#203676.
0xc99d6ad893c050dd3a56cff0ca6edcb9f002395e395b4e808645144da0b921cf


So this is first huddle.
Then i wont be tradding there and once got my coin i will transfer out....

Then come second huddle. waiting for it to transfer out.

Why anyone new trouble to use this site.
loosing high fee alone could cost fortune.


Guess need to earn back from following pump at mega pump
https://discord.gg/9S8dQ7

[nimethasa]

i have problem deposit
my deposit 3 month not receive in my balance
iam deposit wrong addres, iam deposit to coin A but addres use coin B

[SheepSuit]

I would like to withdraw my money from HitBTC. Did anyone successfully withdraw money lately? If so which currency did you use?

I have succesfully withdrawn LTC