Swedish ASIC miner company kncminer.com

[smoothrunnings]

Pfff... you may return it to sender, but good luck getting a refund this way. A better option, I think, is to sell it (albeit a bit cheaper) quickly to someone who is willing to also pay the customs tax. But still, you should wait until you get the invoice from UPS, you may just slip through

For anyone else receiving this kind of equipment from overseas (doesn't matter in which direction)- most companies can't estimate what you would pay in customs for your units. I had this exact situation last year when receiving from BFL, I had to pay customs for my order when coming from US to EU. Since each country has very, and I mean very complex customs laws, it's more or less unpredictable for businesses even if they are willing to give you an exact quote. And don't even get me started on shipments from China... Depending on where you are, you can pay from nothing to 200% import tax... So always keep this one in mind

I buy stuff from Ebay all the time, even from places in the states that are the farthest from me. It just depends on how the sender sends the items, they can send with the full price value or they can mark it down. Most companies in the US who sell stuff over the internet either mark the price down or charge you the tax, if they charge you tax it costs you nothing when it gets to your door.

So really it depends on the company who's sending it.

Unfortunately I can't recoup the $12k plus the $2100 for duty and taxes and I am not about to take a loss on a brand new product, so I will take the risk. I have already informed KNC Miner so they are aware and kept in the loop.

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[ThePeshMod]

I buy stuff from Ebay all the time, even from places in the states that are the farthest from me. It just depends on how the sender sends the items, they can send with the full price value or they can mark it down. Most companies in the US who sell stuff over the internet either mark the price down or charge you the tax, if they charge you tax it costs you nothing when it gets to your door.

So really it depends on the company who's sending it.

Unfortunately I can't recoup the $12k plus the $2100 for duty and taxes and I am not about to take a loss on a brand new product, so I will take the risk. I have already informed KNC Miner so they are aware and kept in the loop.

I do sincerely wish you good luck with the refund.

Still, I was talking about shipments overseas. US to Canada and vise-verse is easy, as a lot of US and CA companies do that and have experience. But ask a US company to estimate customs charges to EU, or China, or Middle East. Or ask a EU company to estimate customs tax to anywhere outside of EU... There are 193 UN recognized countries... It's simply impossible (or rather very expensive for a company to research) until you, as an end-user, get the bill

EDIT:
I'm not defending KNC in any way (not after the wait the forced me to endure), all I'm saying is that for any such equipment it would be good to ask how it is being declared at customs and do research for your country on how much you're expected to pay for import. It's not directed at you, it's generic advice for all our miner buddies out there

[CMDRZOD]

I'm a Batch 0 customer in Canada and UPS charged me a bit over $500 CAD for customs fees. $2100 sounds quite ridiculous, especially this late in the game with difficulty so high. Maybe KNC can mark the Neptunes true current value which I would say is about $5k CAD.

[smoothrunnings]

I'm a Batch 0 customer in Canada and UPS charged me a bit over $500 CAD for customs fees. $2100 sounds quite ridiculous, especially this late in the game with difficulty so high. Maybe KNC can mark the Neptunes true current value which I would say is about $5k CAD.

I can stand paying $500 for a Neptune in duty and taxes but not $2100. It has to be reasonable, so I will let UPS process it but if it comes to me with some stupid ridiculous price I am going to have to say NO! lol

I just got off the phone with UPS they say that KNC marked the value my Neptune at $10k, so that would be HST I believe, $1300 plus duty.

[tolip_wen]

I can stand paying $500 for a Neptune in duty and taxes but not $2100. It has to be reasonable, so I will let UPS process it but if it comes to me with some stupid ridiculous price I am going to have to say NO! lol

I just got off the phone with UPS they say that KNC marked the value my Neptune at $10k, so that would be HST I believe, $1300 plus duty.

To date I have not heard of a US customer needing to pay anything extra.

It seems like you are basing expectations on foreign customs/tax laws.

I hope you are pleasantly suprised re:shipping and taxes.
2 Sat. and 1 Nep here, in US, I never paid extra @ the door for package.

Thx for sharing the order and shipping info.


YMMV

[smoothrunnings]

To date I have not heard of a US customer needing to pay anything extra.

It seems like you are basing expectations on foreign customs/tax laws.

I hope you are pleasantly suprised re:shipping and taxes.
2 Sat. and 1 Nep here, in US, I never paid extra @ the door for package.

Thx for sharing the order and shipping info.


YMMV

I don't live in the Unite States.

[tolip_wen]

I don't live in the Unite States.

Bummer, (regarding tax and customs fees)

I had assumed incorrectly from your statement that it was in the US already.

YMMV

[SgtMoth]

I can stand paying $500 for a Neptune in duty and taxes but not $2100. It has to be reasonable, so I will let UPS process it but if it comes to me with some stupid ridiculous price I am going to have to say NO! lol

I just got off the phone with UPS they say that KNC marked the value my Neptune at $10k, so that would be HST I believe, $1300 plus duty.

thats why i found someone in the states to receive my frankencrappy,  didnt pay very much for broken crap. neppys arent worth 10or13

[poodle63]

Hello,

Any one tried Hashlet already? Would like to have few mhs to play with before Tity ship, any advice or review of hashlet, thanks!

https://bitcointalk.org/index.php?topic=537912.0

https://bitcointalk.org/index.php?topic=720844.0

have fun

Hi,
Bought 50MH/s for playing around, payout is fine, but still wondering am I really mining and how could they offer such profitable payout....

Will KNC do some thing to fight GAW? after Zencloud experience I'm start thinking my Tity will become like just a few thousand dollar toy for making fun.

[smoothrunnings]

Bummer, (regarding tax and customs fees)

I had assumed incorrectly from your statement that it was in the US already.

YMMV

Well I am not sure why this is but UPS receives overseas shipments in the US first, then bring them into Canada. Why the can't or refuse to bring them into Canada I am not sure. It's not like Sweden is an American country. LOL

[user27]

I requested refund before they started shipping which was refused. The fire hazard miner was then delivered weeks late. RMA was refused on dead dies on the grounds that the remaining dies were running slightly over 3TH. To top it all off this is now 2/5 cubes burnt out with 16AWG cables.

KnC have two arguments in this regard;
1. Low quality cables
2. Improperly seated cables i.e. not all six pins making contact

Real world;
1. Clearly not a low quality cable with 16AWG; it's a design issue where each 50w pin is expected to handle >100w
2. As shown all three of the positive pins burnt, not just two, as it would if one of them wasn't seated properly

I have been lucky so far in that my house hasn't burnt down yet.

If *everybody* could post this link on the KnC fourms *every day* that would be good, thanks. https://bitcointalk.org/index.php?topic=170332.msg8498317#msg8498317

...and now for lots of nice high res photos:





Since KnC didnt bother to respond to me, let alone RMA, last time this happened; here's some warranty voiding nudes:



(nice to see they wrote "2014 KnCMiner" right alongside the socket so there is no confusion)

u27

[Soros Shorts]

2. As shown all three of the positive pins burnt, not just two, as it would if one of them wasn't seated properly

It just takes one to burn out and the remaining two will burn out pretty quickly after that as they take on the additional current from the first burnt out pin. The one making the poor contact will eventually burn if there was some contact at all.

[poodle63]

Hii,
According to your photo, that indicat might be over current issue, so does knc offer any solution?
Some how, the single socket design could limited over clock behavior, so when the time Tity ship to my place I won't oc it.

[user27]

Hii,
According to your photo, that indicat might be over current issue, so does knc offer any solution?
Some how, the single socket design could limited over clock behavior, so when the time Tity ship to my place I won't oc it.

Yes, it's an over current issue alright! Over twice the current the socket is designed for was an over current issue from day one.

As for overclocking; there is no overclocking with Neptune. Everything from the power connection to the VRM's to the chips are already running at or above their maximum spec. The web interface allows users to change from 475Mhz to 500Mhz but this would not make enough difference speed wise to warrant the risk of changing stock settings.

2. As shown all three of the positive pins burnt, not just two, as it would if one of them wasn't seated properly

It just takes one to burn out and the remaining two will burn out pretty quickly after that as they take on the additional current from the first burnt out pin. The one making the poor contact will eventually burn if there was some contact at all.

In that situation you can usually see what happened; if there were two pins making good contact and one making poor contact it would be usual for the failing pin to be a lot more blackened / melted than the other two which burn out quickly afterwards. If there were two pins making contact and one with none then we would likely see two very blackened and melted and one intact? However it's neither of these cases; it had been running for a good while before it melted and all three pins melted consistently to each other.

u27

...and now for lots of nice high res photos:





Since KnC didnt bother to respond to me, let alone RMA, last time this happened; here's some warranty voiding nudes:



(nice to see they wrote "2014 KnCMiner" right alongside the socket so there is no confusion)

u27

[poodle63]

Hi,

So this is a 10000usd Jog, and even this single socket not make trouble, sooner or later pcb board also make trouble too, then only 90days warranty, that is about the time to blow up cube even under normal working condition, so will knc offer schematic and pcb for upgrade to shoot this issue out.

That is only issue, I don't want to over clock, but it looks now even I don't over clock it, it still can't last long. 

[faetos]

^^^^^^^^^
see above on how you think KnC will respond to your requests

Hi,

So this is a 10000usd Jog, and even this single socket not make trouble, sooner or later pcb board also make trouble too, then only 90days warranty, that is about the time to blow up cube even under normal working condition, so will knc offer schematic and pcb for upgrade to shoot this issue out.

That is only issue, I don't want to over clock, but it looks now even I don't over clock it, it still can't last long. 

[jjwhitehead]

Am I the only one who found this http://captiongenerator.com/19941/KNC-Board-Meeting-About-GAW-VaultBreakers hilarious? 

[RawDog]

It's funny, ....

I'll tell you what is funny, these guys tried to live under the banner of "Over-Engineered" and then produced this garbage.  What a joke.  Computing the maximum load on a connector is not exactly rocket science.  The embarrassment must be excruciating.

[jjwhitehead]

They obviously were too cheap to build new boards to withstand the extra power flow caused by the 20nm chips. They even use the same PCB boards for the Neptune as on the Jupiter.. For a company that has a revenue of 100+million, they should be ashamed of themselves. The least they could do is acknowledge the problem  

[Cablez]

they should be ashamed of themselves. The least they could do is acknowledge the problem  

That would mean they may be on the hook to fix it.  By just saying it is 'by design' they can keep going with substandard engineering and no one will be on the hook except the miner with RMAs pending.