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[hilariousetc]

I finally just made it to the page where I can choose SEPA etc., and in red at the top : Service is currently disabled. Please try again later

Is it really disabled or should I continue to frantically refresh ?

edit : now another red message : There was a problem completing your request. Please wait a couple minutes before checking on the status of the request and retry the request if necessary.

It's not disabled. You just have to try again. I've literally just spent 24h (well I did sleep and eat in between tries) making two withdrawals. I've seen every code 5xx page error and all sorts of 'Service disabled' and 'Tier 3 cannot withdraw' errors. It's just ridiculous. 24h for something that should take a couple of minutes.

I couldn't even get through to sell my coins due to cloudflare errors never mind make any withdrawals. I'm guessing it's going to be quite difficult to make any successful transactions until everything calms down which could be a while as there must be lots of users desperately trying to cash out continuously.

[Totscha]

I finally just made it to the page where I can choose SEPA etc., and in red at the top : Service is currently disabled. Please try again later

Is it really disabled or should I continue to frantically refresh ?

edit : now another red message : There was a problem completing your request. Please wait a couple minutes before checking on the status of the request and retry the request if necessary.

It's not disabled. You just have to try again. I've literally just spent 24h (well I did sleep and eat in between tries) making two withdrawals. I've seen every code 5xx page error and all sorts of 'Service disabled' and 'Tier 3 cannot withdraw' errors. It's just ridiculous. 24h for something that should take a couple of minutes.

I couldn't even get through to sell my coins due to cloudflare errors never mind make any withdrawals. I'm guessing it's going to be quite difficult to make any successful transactions until everything calms down which could be a while as there must be lots of users desperately trying to cash out continuously.

But on the bright side, your coins are perfectly safe on Kraken. It takes 24h for a legitimate user with all passwords and e-mail access, the hackers don't stand a chance

[aesma]

I've finally managed to order a transfer. Since I had to do it ten times, I'm ending up with a double order...

[hilariousetc]

Uggh, finally managed to load the bitcoin deposit page up and it's now saying:

This action is not available for tier level 3

Your current funding tier level (3) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits.

What the hell? I've had no issues before.

[CryptoTeng]

Uggh, finally managed to load the bitcoin deposit page up and it's now saying:

This action is not available for tier level 3

Your current funding tier level (3) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits.

What the hell? I've had no issues before.

This is what Kraken has been for many users for months now. And yes, it is ridiculous.

You need to try and try and try again, as mentioned in other posts.

We did a little test on Kraken today to see whether things have improved for API users. Guess what....a total error percentage of 94% for placement calls. Tested with 100 small limit orders (API answers such as Eservice uavailable, Eservice Busy, and other answer NOT containing a correct answer with order ID etc are counted as errors).

This just to quantify the horrible users experience happening for months now (At least in our case, leading to the choice to stop trading on Kraken, expect for these little test now and then.)

This site is just a joke. Unfortunately on the cost of its users.

[hilariousetc]

Uggh, finally managed to load the bitcoin deposit page up and it's now saying:

This action is not available for tier level 3

Your current funding tier level (3) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits.

What the hell? I've had no issues before.

This is what Kraken has been for many users for months now. And yes, it is ridiculous.

You need to try and try and try again, as mentioned in other posts.

We did a little test on Kraken today to see whether things have improved for API users. Guess what....a total error percentage of 94% for placement calls. Tested with 100 small limit orders (API answers such as Eservice uavailable, Eservice Busy, and other answer NOT containing a correct answer with order ID etc are counted as errors).

This just to quantify the horrible users experience happening for months now (At least in our case, leading to the choice to stop trading on Kraken, expect for these little test now and then.)

This site is just a joke. Unfortunately on the cost of its users.

Yeah, I finally managed to get an address up, but there's so many backlogged transactions it wouldn't surprise me if it takes a day or more to go though and the price looks to be falling as people panic that they can't sell. Had to pay a £30 fee on a £2k transaction as well. I guess these are just the growing pains of bitcoin and are something we'll have to learn to deal with but hopefully these exchanges will plow some money into making their services more efficient because it'll only get worse as more users get involved.

[Labrader]

Today I'm trying to withdraw fiat, something I have done before so I know my tier is right, my bank account is right, etc. Between two clouflare errors I get either a red square in the middle of the page, or a message saying my Tier is not high enough.

Any ideas on how I could make this work ?

This is how "normally" (normally for them) their exchange works nowadays. Keep on trying patiently until you place your withdrawals. It's not a problem of tiers, it's just an erroneus error message (imagine that: the error is in error).

[ByuN1221]

I am out of my words, how can a site like kraken run so extremly poorly? I regret using them, If I only knew before... I use kraken as entry gateway to get my hands on some bitcoins. My play is to transfer a few of them so I can trade some alt coins on another platform. Guess what, after finally managing to get bitcoins I can not transfer them to another bitcoin wallet.

I can't say how much frustrated I am. It seems they have disabled the option to withdrawal bitcoins? Can some1 confirm? And also how can I get my bitcoins now to another wallet? It is fucking ridiculous ppl should stop trading there alltogether, they run an overall shitty service and ppl are losing effectively money.

[Lisk_beginner]

I began to invest in cryptocurrencies with kraken
Now, it s an horror : when i try to put an order, you must click 100 Times bécause there IS many and Many bugs

[hilariousetc]

I am out of my words, how can a site like kraken run so extremly poorly? I regret using them, If I only knew before... I use kraken as entry gateway to get my hands on some bitcoins. My play is to transfer a few of them so I can trade some alt coins on another platform. Guess what, after finally managing to get bitcoins I can not transfer them to another bitcoin wallet.

I can't say how much frustrated I am. It seems they have disabled the option to withdrawal bitcoins? Can some1 confirm? And also how can I get my bitcoins now to another wallet? It is fucking ridiculous ppl should stop trading there alltogether, they run an overall shitty service and ppl are losing effectively money.

They just can't handle the traffic unfortunately. Most exchanges have similar problems. Coinbase seemingly don't even have any customer support at all and their bank verification system never worked for me. I haven't found a perfect exchange yet but up until recently I haven't had any issues with Kraken and hopefully they're working on it behind the scenes and will get sorted soon because they probably will lose a lot of customers if they don't. I'm probably just going to start selling coins for either cash or straight bank transfer with people to be honest though cos with fees and all the hassle it's not really worth it to be honest.

[colevineyard]

Hi, just trying to get some support here. I've been locked out of my Kraken account. I tried to turn on 2FA and Kraken of course got multiple 502 errors the entire time I was trying to set it up. Now I can't get back into my account. I tried contacting their support and raised the ticket and haven't heard anything. Can someone please advise- Is this normal to not hear anything? How long does it take get back in? Can't I can'' anyone?

[CryptoTeng]

Hi, just trying to get some support here. I've been locked out of my Kraken account. I tried to turn on 2FA and Kraken of course got multiple 502 errors the entire time I was trying to set it up. Now I can't get back into my account. I tried contacting their support and raised the ticket and haven't heard anything. Can someone please advise- Is this normal to not hear anything? How long does it take get back in? Can't I can'' anyone?

Don't expect any useful service from these criminals. If you can stay away, if needed take legal actions

[mithrandi]

I can't say how much frustrated I am. It seems they have disabled the option to withdrawal bitcoins? Can some1 confirm?

The "service is disabled" message happens when the API responds with any error at all, so is very misleading. Just keep trying everything 10-20 times and you should eventually be able to complete the process (yes, this is obviously very frustrating, I would suggest avoiding Kraken until they have solved their load issues if you can)

[zaphyr]

My experience on Kraken yesterday: I knew the btc price would eventually crash, I was waiting for it. Once the fall begun, I went exchanging my btc for eth which is more stable.
I had to frenetically hit place order for 10 minutes to get through. I ended up with a double order, whereas the price was already very low... I see it's rising again, so I go to change my Eth for Btc again, same thing happening: 5 minutes to go through the order. Result: I sold low, and bought high. 500 Euros of loss in total (including the fees of transaction), which should have been a profit of 1000 Euros if worked as intended.

This is a joke.

With the money they make I don't understand how can their servers be soooo bad ? This doesn't make sense.

[kraken-protocol]

Hello,

Brief update on upcoming developments at Kraken:

https://np.reddit.com/r/Kraken/comments/7hutra/weekly_rkraken_discussion_december_05_2017/dqu062l/

Thanks for bringing your business to Kraken!

[CryptoTeng]

Hello,

Brief update on upcoming developments at Kraken:

https://np.reddit.com/r/Kraken/comments/7hutra/weekly_rkraken_discussion_december_05_2017/dqu062l/

Thanks for bringing your business to Kraken!

Unbelievable, that you actually dare to continue with this BS

This is just one of your typical Kraken lies. There's is not a single indication to a new trade engine except your words. And as Kraken already has been lying and continues to do so, why should anyone believe you?

And to remind you bunch of criminals, you are still withholding roughly 50000EUR from us.

!Thanks for scamming your (previously) loyal customers!

[Totscha]

Hello,

Brief update on upcoming developments at Kraken:

https://np.reddit.com/r/Kraken/comments/7hutra/weekly_rkraken_discussion_december_05_2017/dqu062l/

Thanks for bringing your business to Kraken!

Now that's quite an update. Informative and reassuring. Thank you so much for this piece of vital information!

[pigi66]

Ciao Pigi, of course you know Bitcoin and Bitcoin Cash are two separate currencies, so if you send Bitcoin to your Bitcoin Cash address, or vice-versa, your wallet won't receive the transaction correctly.
I think that Kraken staff will need to manually sweep the funds from the incorrect receiving wallet, into the correct wallet.
Here's how: since you sent BTC to a BCH wallet, Kraken staff will have to export the BCH private keys from "your Kraken BCH wallet", and import them into "your Kraken BTC wallet" (recovering those BTC into your Kraken BTC wallet).

Even if the user has mistakenly sent the BTC to a BCH address, I'm interested on how the kraken support will act (no response, transfer funds by adding an increased fee, etc...)

The user in the italian board has published the transaction: https://blockchain.info/tx/434f06efd0de5fa85447e2c4946e806aa719747217539890833f5cc45c9b223e

The transaction has 2 outputs, the second is still unspent, so i think that the blocked funds are currently here:

https://blockchain.info/it/address/14fYNe2SBiXxtG3xCq4dP1Jfhv49gihnuv

Kraken currently holds the related private key; I assume, by taking an additional fee, that is entirely possible for the technical support to recover the BTC.

hey kraken support .... can you help me?

[sluppy]

Never have I ever seen such a piece of shit not working website after I get my money out I will NEVER be back there unreal how it can even be this bad .. 520  all the time if the page even loads only half come up .. the incompetence is staggering.

a couple of years ago it worked just fine but this is unacceptable .. upgrade they have been talking about since the summer .. To little To LATE.

[stantheman1937]

DISABLED
You have made too many requests recently. Please try again later.

I'm getting this when I try to get to the password reset page. Does anyone know how long I'll need to wait until I can "try again"?
Does "later" mean later today/tonight/this decade?