Totscha
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December 13, 2017, 12:04:02 PM |
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...
Such upgrade. Much wow...
I don´t think the improved trading engine is live yet. I think it will be launched in the next few days and I´m hopeful that it will improve the trading experience. However, I really hope that they started the development of the new trading engine from scratch. If they only made a few bugfixes and otherwise maintained the current codebase I´m extremely pessimistic about the success of the new trading platform. The old one was simply too unusable in periods of higher volatility (all exchanges have that problem to some degree, but Kraken was even more unusable than the rest of them during these periods). Yeah I know. They've done nothing. It's still all the same. I was just venting since they don't deserve any kind words because of their evasive attitude... They're unable to even manage a subreddit much less a functioning exchange.
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salvo1997
Newbie
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Activity: 3
Merit: 0
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December 13, 2017, 12:40:50 PM |
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Hi, I send wire sepa transfer (EUR) every day to kraken and it arrives the next day. But I sent a wire on 11 December but after 2 days my wire transfer hasn't been arrived Someone in my same situation ?
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CostaRibeiro
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December 13, 2017, 12:56:22 PM |
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Take a look at ticket 1027664 please.
Can't do nothing at the website without getting tons of error pages, come on, how this can be possible? Had to lock my account because I could not cancel a withdraw that I sent using a wrong amount, this is serious guys, make this thing work.
Kraken staff?
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Grg
Newbie
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Activity: 25
Merit: 0
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December 13, 2017, 06:07:18 PM |
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I got to add up to the whining mass that's gathering.
Ive attempted to trade the last 14 days, and it's a mess to say the least. Apart from being unable to login most of the time (502,520) its impossible to make any trades. Or atleast in the manner you want to make trades! "Invalid response from server. Please try again." "Your order MAY have failed. Please refresh the site.~"
I ended up with almost twice the amount of wanted BCH after such errors, cus trades still occured but no balance showed.
I have not tried to withdraw any funds but this is because I'm unable to enter the withdrawal-page rather then having actual transfer-issues.
Let me say this loud and clear; This is NOT an acceptable way to handle service and customers. Especially not when the base of operations is economical funds. Shame on you, Kraken!
-Drop mic, walks out-
/grg
ps. I will withdraw all my funds when Im able. Im out of trust for Kraken. Sorry. ds
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bitcoinvest
Legendary
Offline
Activity: 1124
Merit: 1000
13eJ4feC39JzbdY2K9W3ytQzWhunsxL83X
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December 13, 2017, 08:54:30 PM |
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withdrawals working great. within the day actually... less than 24 hours to reach me.
website thought is under heavy load or something... i need to spend about an hour for each withdrawal...
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bribed
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December 13, 2017, 10:18:18 PM |
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When I deposited Euro to Kraken it took never longer than one working day. Maybe its faster for me because Im verified, I dont know. But I certainly cant complain about Kraken in any way. Performance is a bit laggy sometimes, but besides of this, I love that exchange.
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Shamane
Member
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Activity: 96
Merit: 10
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December 13, 2017, 10:46:22 PM |
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last msg from kraken here the 9/12 ... last msg from the ceo 22 days ago (to say there will be a big improvement the 1 week of decembre => we are the 13 december) ... 1 msg on kraken support twitter to say always the same : due to hight activities ...
Is there anyone else in the company to keep us informed ?
Kraken staff : did you try to use your service ? If you are concern by a service working like that, will you accept ?
Kraken staff : if you accept this did you accept to have no info on your site or somwhere else (must looking for, but can find here, reddit, twitter etc not indicate on our web ...).
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JanpriX
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December 13, 2017, 10:51:49 PM |
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This is what I've experienced with them in the past days. The process of logging into your website and navigating to it is a nightmare. Sometimes, you are getting kicked out due to unknown reasons. I also tried withdrawing some money from them. It actually pushed through but the process of it within their page is so abysmal. I'm not normally voicing out my concerns regarding this matter but sometimes, you have to do it to vent out the frustrations that I have for their website. Apparently, if you want to hold your coins for the very long term, just deposit it to Kraken and they'll hold it dearly for you.
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TradingIsBaiting
Newbie
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Activity: 11
Merit: 0
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December 13, 2017, 11:32:48 PM |
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Awful site. Been trying to make orders all day today,nothing has gone through. Shitty af site
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sluppy
Legendary
Offline
Activity: 2020
Merit: 1041
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December 14, 2017, 05:54:18 AM |
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withdrawals working great. within the day actually... less than 24 hours to reach me.
website thought is under heavy load or something... i need to spend about an hour for each withdrawal...
Well all of kraken seems to be busy working for u then because it sure as hell isn't working for me or anyone else.
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The only thing necessary for the triumph of evil is for good men to do nothing. Edmund Burke -- May the forces of evil become confused on the way to your house.George Carlin We pay for life with death , so everything in between should be free. Bill Hicks -- It is during our darkest moments that we must focus to see the light. Aristotle Do not dwell in the past, do not dream of the future, concentrate the mind on the present moment. Buddha -- The only true wisdom is in knowing you know nothing. Socrates
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Totscha
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December 14, 2017, 08:24:02 AM |
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withdrawals working great. within the day actually... less than 24 hours to reach me.
website thought is under heavy load or something... i need to spend about an hour for each withdrawal...
Well all of kraken seems to be busy working for u then because it sure as hell isn't working for me or anyone else. Yeah, once you can actually submit a withdrawal request it's processed in a timely manner. But to actually go through the 4 clicks (that used to take a minute) it take hours of trial and error.
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GrayGreen
Newbie
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Activity: 2
Merit: 0
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December 14, 2017, 08:27:21 AM |
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withdrawals working great. within the day actually... less than 24 hours to reach me.
website thought is under heavy load or something... i need to spend about an hour for each withdrawal...
Well all of kraken seems to be busy working for u then because it sure as hell isn't working for me or anyone else. He didn't say it was working without problems. Yesterday I withdrew 2 coins from Kraken and it reached my wallet within 10-15mins, so it was great and I was relieved. But the actual process to request the withdrawal took me about 2hrs for each coin, so 4hrs in total. I agree it is unacceptable and completely frustrating, but withdrawals seem to be working, it's just website that is utter shit. So in a way I'm not that scared for my funds on Kraken as of yet, but for trading it is impossible to place order and trade normally. Hope this helps
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Route66Retro
Member
Offline
Activity: 80
Merit: 10
Bitcoin chick
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December 14, 2017, 01:27:03 PM |
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last msg from kraken here the 9/12 ... last msg from the ceo 22 days ago (to say there will be a big improvement the 1 week of decembre => we are the 13 december) ... 1 msg on kraken support twitter to say always the same : due to hight activities ...
Is there anyone else in the company to keep us informed ?
Kraken staff : did you try to use your service ? If you are concern by a service working like that, will you accept ?
Kraken staff : if you accept this did you accept to have no info on your site or somwhere else (must looking for, but can find here, reddit, twitter etc not indicate on our web ...).
The fact that they don't update the users (like Coinbase does) tells me they don't know how to fix it and/or don't have a date they can confidently say it will be fixed. I hope it is the latter, but have no confidence. I DO worry about my money/coins on Kraken - if they can't fix their issues, what stops them from closing up shop and taking everything with them?
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Losing is not my enemy...fear of losing is my enemy. -Rafael Nadal
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bribed
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December 14, 2017, 01:40:04 PM |
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The fact that they don't update the users (like Coinbase does) tells me they don't know how to fix it and/or don't have a date they can confidently say it will be fixed. I hope it is the latter, but have no confidence. I DO worry about my money/coins on Kraken - if they can't fix their issues, what stops them from closing up shop and taking everything with them?
Kraken is a very serious exchange and one of the biggest in the whole world. I dont think they can just close their business and be gone from one day to another. Of course its always a risk involved when giving someone else control over your money, but for me Kraken is one that I trust more than many others. So far service was very professional for me. I know that there are issues with their site, but this can be fixed, it might only be because of the high amount of users joining their exchange each day.
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Route66Retro
Member
Offline
Activity: 80
Merit: 10
Bitcoin chick
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December 14, 2017, 01:53:43 PM |
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The fact that they don't update the users (like Coinbase does) tells me they don't know how to fix it and/or don't have a date they can confidently say it will be fixed. I hope it is the latter, but have no confidence. I DO worry about my money/coins on Kraken - if they can't fix their issues, what stops them from closing up shop and taking everything with them?
Kraken is a very serious exchange and one of the biggest in the whole world. I dont think they can just close their business and be gone from one day to another. Of course its always a risk involved when giving someone else control over your money, but for me Kraken is one that I trust more than many others. So far service was very professional for me. I know that there are issues with their site, but this can be fixed, it might only be because of the high amount of users joining their exchange each day. Then why don't they update us? Why don't they address the fact that they missed their original deadline and update us on the new one? They are acting like children - not financial gurus someone should trust with their money. Because in the end, you are trusting the PEOPLE behind the site, not the site itself. If the people are not honorable, the site eventually won't be - I just hope I can get my money out beforehand.
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Losing is not my enemy...fear of losing is my enemy. -Rafael Nadal
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CryptoTeng
Member
Offline
Activity: 167
Merit: 15
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December 14, 2017, 03:19:35 PM |
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The fact that they don't update the users (like Coinbase does) tells me they don't know how to fix it and/or don't have a date they can confidently say it will be fixed. I hope it is the latter, but have no confidence. I DO worry about my money/coins on Kraken - if they can't fix their issues, what stops them from closing up shop and taking everything with them?
Kraken is a very serious exchange and one of the biggest in the whole world. I dont think they can just close their business and be gone from one day to another. Of course its always a risk involved when giving someone else control over your money, but for me Kraken is one that I trust more than many others. So far service was very professional for me. I know that there are issues with their site, but this can be fixed, it might only be because of the high amount of users joining their exchange each day. Sorry to say, but apparently you do your name all honors. How much do they pay you for posting in this forum / what is your affiliation with Kraken? If they would be professionals, they would apply their ToS, what they dont. However there are endless numbers of points where Kraken does give as much as horse excrement about fulfilling the contract they have with every users. I.e., they would refund their faults, and they would not accept or at least limit the number of new users if they problem is the load. We on our part only have as much money on Kraken to do a little test now and then to see whether tings have improved. The rest is moved away from this SCAM. We prefer to be able to work with our money than having to watch the market move and being frustrated that more than 95% of placements end up as errors. We ca only advise. Stay away from this SCAM, until they have prove not be one, and that they take customers serious, instead of only ripping them off.
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Boat4Sale
Newbie
Offline
Activity: 50
Merit: 0
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December 14, 2017, 03:55:05 PM |
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According to this article they have already launched the new trading platform:https://blog.kraken.com/post/211/kraken-acquires-cryptowatch-and-launches-new-trade/ Apparently the new platform is here: https://trade.kraken.comChecking it out for myself right now!
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CryptoTeng
Member
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Activity: 167
Merit: 15
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December 14, 2017, 03:58:43 PM |
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According to this article they have already launched the new trading platform:https://blog.kraken.com/post/211/kraken-acquires-cryptowatch-and-launches-new-trade/ Apparently the new platform is here: https://trade.kraken.comChecking it out for myself right now! Looks like the (previous) Cryptowatch tool. For API users nothing has changed as far as we can tell based on measured error rates. And that website is present at least since April and there's nothing new to it on first glance. So we doubt that anything has changed. Update: @Boat4Sale: please look at the the publishing date of the link. It's from March. So, it's not about the recently promised new trade engine
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Boat4Sale
Newbie
Offline
Activity: 50
Merit: 0
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December 14, 2017, 04:01:36 PM |
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According to this article they have already launched the new trading platform:https://blog.kraken.com/post/211/kraken-acquires-cryptowatch-and-launches-new-trade/ Apparently the new platform is here: https://trade.kraken.comChecking it out for myself right now! Looks like the (previous) Cryptowatch tool. For API users nothing has changed as far as we can tell based on measured error rates. And that website is present at least since April and there's nothing new to it on first glance. So we doubt that anything has changed. Ah I didn't check the article date since it's at the very top of their "blog".
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IhateKraken
Newbie
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Activity: 1
Merit: 0
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December 14, 2017, 04:36:59 PM |
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Now it is getting serious! After 2 hours of try and error to sell my Ether... and run away with my money.... the withdraw function is disabled!!!! "Service is currently disabled. Please try again later" @ Kranken support: What´s up here?
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