Swedish ASIC miner company kncminer.com

[Bitcoinorama]

sorry orama, nothing personal man its just how i feel. as i have said before, your openday report really helped me with my decision to buy KNC and have been a very happy customer since, its just how this all came together, doesnt even really matter tho.

Ok, cool, but now what am I meant have done ref the above?!

You lied to my face, and Redacted about his unit's RMA.

No. I didn't I asked Emilia, she was sitting next to me there and then, Redacted confirmed. What's the problem?

[Bitcoinorama]

o'rama, do you know why my refund would be less than what I paid?

I have no idea, what was your payment what were you refunded? Was the original payment in BTC?

[Paladin69]

o'rama, do you know why my refund would be less than what I paid?

I have no idea, what was your payment what were you refunded? Was the original payment in BTC?

Yes, BTC.  But I did not order when the 10% promotion was going on.  Either way that doesn't make sense to chop 10% off from me.

Maybe it's a glitch in the computer system because of the promotion?  order # = 8538

It shouldn't cost $1,540 to wire transfer a 3 Jupiter order back to me.  WTH

[Miz4r]

With the out of control prices for BTC lately, it seems like Jupiters are actually a decent price if u have BTC to spend.   $5k (then -10% for BTC discount) so the cost is around 13-15 BTC depending on exchange rate.   Do you think a Jupiter will mine more than 15 coins???    I would think so, especially with the Hashfast delays, cointerra delays, Alydian going under, no Gen2 Avalon, and who cares about BFL.

Some say the price is too high,  it doesn't appear to be high when you lay the facts out.

Keep in mind that the current price of BTC may be way higher than the price you can get when your November Jupiter starts spitting out coins. It could turn out that selling 13-15 BTC right now will be much more profitable than buying a November unit. The advantage of holding BTC is that you can sell at any time, but with a preorder you're pretty much stuck with it until it starts mining and even then it will take months to get the invested BTC back.

[bobsag3]

sorry orama, nothing personal man its just how i feel. as i have said before, your openday report really helped me with my decision to buy KNC and have been a very happy customer since, its just how this all came together, doesnt even really matter tho.

Ok, cool, but now what am I meant have done ref the above?!

You lied to my face, and Redacted about his unit's RMA.

No. I didn't I asked Emilia, she was sitting next to me there and then, Redacted confirmed. What's the problem?

Heres your previous quote:

Hi,
 
Please write in large writing on the box RMA 131029-12 and send the board back to the following address:
KnCMiner
Birger Jarlsgatan 33
11145 Stockholm
Sweden
We will review the cause of the issue and get back to you as soon as possible with the new board.
 
Thanks
Emilia
 

Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself.

I then posted this:

On Wed, Nov 6, 2013 at 1:14 PM, Customer Service <customerservice@kncminer.com> wrote:
Hi,
 
This has not yet arrived at our location. Could you please provide a tracking number so that we can chase it?
 
Should you have any further questions please do not hesitate to contact us.
 
Thanks
Emilia

So either you lied or she lied.

Both UPS and KnC confirmed that they did not have the RMA  "sent out" like you so called stated.

[Bitcoinorama]

sorry orama, nothing personal man its just how i feel. as i have said before, your openday report really helped me with my decision to buy KNC and have been a very happy customer since, its just how this all came together, doesnt even really matter tho.

Ok, cool, but now what am I meant have done ref the above?!

You lied to my face, and Redacted about his unit's RMA.

No. I didn't I asked Emilia, she was sitting next to me there and then, Redacted confirmed. What's the problem?

Heres your previous quote:

Hi,
 
Please write in large writing on the box RMA 131029-12 and send the board back to the following address:
KnCMiner
Birger Jarlsgatan 33
11145 Stockholm
Sweden
We will review the cause of the issue and get back to you as soon as possible with the new board.
 
Thanks
Emilia
 

Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself.

I then posted this:

On Wed, Nov 6, 2013 at 1:14 PM, Customer Service <customerservice@kncminer.com> wrote:
Hi,
 
This has not yet arrived at our location. Could you please provide a tracking number so that we can chase it?
 
Should you have any further questions please do not hesitate to contact us.
 
Thanks
Emilia

So either you lied or she lied.

Sorry you are going to have to spell this out real slow, as all I can see was that she has responded there in an email to you at 1pm, I responded to you at 6pm, and Redacted confirmed it had arrived that day. So what's the issue?

[Bitcoinorama]

o'rama, do you know why my refund would be less than what I paid?

I have no idea, what was your payment what were you refunded? Was the original payment in BTC?

Yes, BTC.  But I did not order when the 10% promotion was going on.  Either way that doesn't make sense to chop 10% off from me.

Maybe it's a glitch in the computer system because of the promotion?  order # = 8538

It shouldn't cost $1,540 to wire transfer back to me.  WTH

No that must have been a mistake, call in on Mon and get it sorted.

[bobsag3]

sorry orama, nothing personal man its just how i feel. as i have said before, your openday report really helped me with my decision to buy KNC and have been a very happy customer since, its just how this all came together, doesnt even really matter tho.

Ok, cool, but now what am I meant have done ref the above?!

You lied to my face, and Redacted about his unit's RMA.

No. I didn't I asked Emilia, she was sitting next to me there and then, Redacted confirmed. What's the problem?

Heres your previous quote:

Hi,
 
Please write in large writing on the box RMA 131029-12 and send the board back to the following address:
KnCMiner
Birger Jarlsgatan 33
11145 Stockholm
Sweden
We will review the cause of the issue and get back to you as soon as possible with the new board.
 
Thanks
Emilia
 

Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself.

I then posted this:

On Wed, Nov 6, 2013 at 1:14 PM, Customer Service <customerservice@kncminer.com> wrote:
Hi,
 
This has not yet arrived at our location. Could you please provide a tracking number so that we can chase it?

 
Should you have any further questions please do not hesitate to contact us.
 
Thanks
Emilia

So either you lied or she lied.

Sorry you are going to have to spell this out real slow, as all I can see was that she has responded there in an email to you at 1pm, I responded to you at 6pm, and Redacted confirmed it had arrived that day. So what's the issue?

Jeesus your dence.

You told us the RMA had allready been received and processed and sent out, according to "Emilia".

UPS said they still had the package.
KnC said they didnt have the package.

You lied either about having spoke to Emilia, or the status of the RMA. Pretty simple.

"Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself." < your quote

[sickpig]

finally the increase seems to flatten
Weird, because with this high BTC value I can image some are even turning on gpus for BTC again..

http://bitcoin.sipa.be/speed-small-lin-2k.png
http://bitcoindifficulty.com/

I said it would plateau a few weeks back and was laughed out of the thread, someone threatened to remind me about it to, 'saved for posterity' I believe.

We're lucky because hashfast is experiencing a delay of one month an a half. Sure u could say that u knew it...

[Paladin69]

o'rama, do you know why my refund would be less than what I paid?

I have no idea, what was your payment what were you refunded? Was the original payment in BTC?

Yes, BTC.  But I did not order when the 10% promotion was going on.  Either way that doesn't make sense to chop 10% off from me.

Maybe it's a glitch in the computer system because of the promotion?  order # = 8538

It shouldn't cost $1,540 to wire transfer back to me.  WTH

No that must have been a mistake, call in on Mon and get it sorted.

Yep, will do.  It is exactly 10% less so I am betting it is an order system glitch that has something to do with the current BTC promotion.

Are they closed up now?  You can't ask anyone?

[Biffa]

You lied either about having spoke to Emilia, or the status of the RMA. Pretty simple.

"Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself." < your quote

Or it was just a mistake and he was given the wrong info.

[Bargraphics]

You lied either about having spoke to Emilia, or the status of the RMA. Pretty simple.

"Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself." < your quote

Or it was just a mistake and he was given the wrong info.

Nah, had to be a downright dirty lie. Something he must have been scheming from the beginning. That Bitcoinorama, no good can come from him!

/wakes up

[Phoenix1969]

Calling O'rama a liar repeatedly when he's just relaying messages makes you look retarded.
It's getting really old too. There are entirely too many pages of it.
People make mistakes, and Emilia is human....move on already.

[CYPER]

Calling O'rama a liar repeatedly when he's just relaying messages makes you look retarded.
It's getting really old too. There are entirely too many pages of it.

Please tell me that is not directed at Bargraphics? 

[Bitcoinorama]

sorry orama, nothing personal man its just how i feel. as i have said before, your openday report really helped me with my decision to buy KNC and have been a very happy customer since, its just how this all came together, doesnt even really matter tho.

Ok, cool, but now what am I meant have done ref the above?!

You lied to my face, and Redacted about his unit's RMA.

No. I didn't I asked Emilia, she was sitting next to me there and then, Redacted confirmed. What's the problem?

Heres your previous quote:

Hi,
 
Please write in large writing on the box RMA 131029-12 and send the board back to the following address:
KnCMiner
Birger Jarlsgatan 33
11145 Stockholm
Sweden
We will review the cause of the issue and get back to you as soon as possible with the new board.
 
Thanks
Emilia
 

Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself.

I then posted this:

On Wed, Nov 6, 2013 at 1:14 PM, Customer Service <customerservice@kncminer.com> wrote:
Hi,
 
This has not yet arrived at our location. Could you please provide a tracking number so that we can chase it?

 
Should you have any further questions please do not hesitate to contact us.
 
Thanks
Emilia

So either you lied or she lied.

Sorry you are going to have to spell this out real slow, as all I can see was that she has responded there in an email to you at 1pm, I responded to you at 6pm, and Redacted confirmed it had arrived that day. So what's the issue?

Jeesus your dence.

You told us the RMA had allready been received and processed and sent out, according to "Emilia".

UPS said they still had the package.
KnC said they didnt have the package.

You lied either about having spoke to Emilia, or the status of the RMA. Pretty simple.

"Your return arrived today, was processed and repaired today, and left here by courier today.
In and out the same day.
That two week stuff is nonsense, you weren't even issued the RMA until the 29/10/13 (last Friday) it's in the RMA code itself." < your quote

You're nuts. You were online, Redacted was online, I was online, Emilia was at 6pm. I ask her to look it up as a favour to Redacted at the other day, an entire 5 hours after you receive an email from her at 1pm with no confirmation of delivery from UPS at that point. UPS presumably do not live update. Deliveries arrive here until 3pm weekdays. Emilia handles customer service, she does not open, test, repair, or replace anything, she does however process the daily collections, order the courier to pick up at 5pm each day. And clear the Daily RMA list EOD. Within that time UPS delivered and therefore we immediately sent a return, which was verified by Redacted.

...and has just been verified again. Did not enter these doors until that day, replaced that day. As Redacted already stated UPS delayed the return to us. I thought this was case open, case closed the other day, but apparently you are determined to find something that doesn't exist. Arrived at the UPS office where it was scanned at 6pm, and is actually out for delivery today, in the US.

[Phoenix1969]

Calling O'rama a liar repeatedly when he's just relaying messages makes you look retarded.
It's getting really old too. There are entirely too many pages of it.

Please tell me that is not directed at Bargraphics?  

It's directed to those who are doing it. Names witholding.... Doesn't matter. I don't see the obsession with accusing O'rama of all kinds of shit. He has done nothing wrong....period.

If you or me were in his shoes, we would have easily ended up with the same by relaying messages... get over it already. You guys act like a angry lynch-mob...... trying to kill the messenger....

[Biomech]

Hey, Alex, any danger of you checking your PM's

Sorry, couldn't resist.

[Biomech]

Calling O'rama a liar repeatedly when he's just relaying messages makes you look retarded.
It's getting really old too. There are entirely too many pages of it.

Please tell me that is not directed at Bargraphics?  

It's directed to those who are doing it. Names witholding.... Doesn't matter. I don't see the obsession with accusing O'rama of all kinds of shit. He has done nothing wrong....period.

KnC has some really shrill customers, ya know?

I've been following the MBP bitfury thread as well, and those units have as many problems, at least, as the KnC units. Both seem to overall be great products, but they have problems and peculiarities. The other thread has mostly remained civil, whereas this one is like a war zone.

Entertaining, but more than a bit over the top.

[rolling]

Calling O'rama a liar repeatedly when he's just relaying messages makes you look retarded.
It's getting really old too. There are entirely too many pages of it.

Please tell me that is not directed at Bargraphics?  

It's directed to those who are doing it. Names witholding.... Doesn't matter. I don't see the obsession with accusing O'rama of all kinds of shit. He has done nothing wrong....period.

KnC has some really shrill customers, ya know?

I've been following the MBP bitfury thread as well, and those units have as many problems, at least, as the KnC units. Both seem to overall be great products, but they have problems and peculiarities. The other thread has mostly remained civil, whereas this one is like a war zone.

Entertaining, but more than a bit over the top.

Look at the amount of communication they get over there.  That is the difference.

[Biomech]

Calling O'rama a liar repeatedly when he's just relaying messages makes you look retarded.
It's getting really old too. There are entirely too many pages of it.

Please tell me that is not directed at Bargraphics?  

It's directed to those who are doing it. Names witholding.... Doesn't matter. I don't see the obsession with accusing O'rama of all kinds of shit. He has done nothing wrong....period.

KnC has some really shrill customers, ya know?

I've been following the MBP bitfury thread as well, and those units have as many problems, at least, as the KnC units. Both seem to overall be great products, but they have problems and peculiarities. The other thread has mostly remained civil, whereas this one is like a war zone.

Entertaining, but more than a bit over the top.

Look at the amount of communication they get over there.  That is the difference.

That is likely part of it, but a lot of the noise here is not directed at KnC, it's blasting other users, constantly, and often over trivia. Probably just frustration, but still...