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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3011998 times)
edgar
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October 14, 2013, 12:59:58 PM
 #15801

Any chance of responding to the few questions i have posted 2-3 times now???

or maybe some response to the ''KnCMiner Jupiter Miner First Impressions'' thread...

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October 14, 2013, 01:00:28 PM
 #15802

What's your order number Avenger?
667 - the neighbour of the beast

You gonna fast-track it Bitcoinorama, to keep me quiet?

With all those broken boards and fault chips you have lying around. Hashing at the speed of the KNC bork bork bork eruptor - 500MH/s?

No it's not, you're not a customer are you?
You don't work for them do you? Interesting how you have access to their order data.

I don't, but there are 4 customer service guys to the right hand side of me right now, and they do.

So you're just out to spread FUD pretending to be a customer. Nice.
So you are working in customer service department today? That's nice. Those 6 years at university weren't wasted.

You don't read, you warp conversations as you see fit, and you start threads pretending to be a disgruntled customer, of which you are not. Your posting history doesn't even focus on KnC until late Sept, and since then you have been nothing but abusive, so what's your real agenda.

I do not work in a customer service dept, my years at Uni were not wasted, that said I don't believe degrees offer anywhere near the opportunities promised by misinformed parents, and governments encouraging you to enter long term debt at an early age.

Opportunities are something you create yourself, but thanks for caring.

Make my day! Say thanks if you found me helpful Smiley BTC Address --->
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October 14, 2013, 01:02:31 PM
 #15803

Now I want to know how a whole datacenter went down for knc hosted customers LOL.

Or is there some maint I'm not aware of.

Looking at mine. It's 0GH/s. Looking at bargraphics. He went from 4.5TH/s to 500GH/s. Which is pretty strange. He still has one miner up and running out of 10.

Mmm seems like he's slowly going down to 0GH/s now.

Maybe all the boards caught fire due to "bad" PSUs and the Halon system engaged.  Just kidding but it is bizzare that the entire network went dark at the same time.  A route configuration issue maybe?  Janitor tripped over ethernet cable?

Maybe the local government decided it wants a piece of the action and served a cease and desist until some or other Bitcoin tax is paid.



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The Avenger
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October 14, 2013, 01:03:45 PM
 #15804

What's your order number Avenger?
667 - the neighbour of the beast

You gonna fast-track it Bitcoinorama, to keep me quiet?

With all those broken boards and fault chips you have lying around. Hashing at the speed of the KNC bork bork bork eruptor - 500MH/s?

No it's not, you're not a customer are you?
You don't work for them do you? Interesting how you have access to their order data.

I don't, but there are 4 customer service guys to the right hand side of me right now, and they do.

So you're just out to spread FUD pretending to be a customer. Nice.
So you are working in customer service department today? That's nice. Those 6 years at university weren't wasted.

You don't read, you warp conversations as you see fit, and you start threads pretending to be a disgruntled customer, of which you are not. Your posting history doesn't even focus on KnC until late Sept, and since then you have been nothing but abusive, so what's your real agenda.

I do not work in a customer service dept, my years at Uni were not wasted, that said I don't believe degrees offer anywhere near the opportunities promised by misinformed parents, and governments encouraging you to enter long term debt at an early age.

Opportunities are something you create yourself, but thanks for caring.

Bitcoinorama... you are my son.

Of course I care, hence all the fatherly advice yesterday. Don't feel indebted to KNC for paying for your hotel and living expenses. Tell them you like the product, but their communications to customers is shit and you's rather not work for them because of that. They should understand.

"I am not The Avenger"
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Searing
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October 14, 2013, 01:08:25 PM
 #15805

Mine are 2706 and 4006 still Paid. 2706 was june 24th pay date and 4006 was july 20 pay date. Sad no progress on either one, so the probability of me getting my equipmemt online by the 15th is really slim.
Strange. Mine is 29XX paid on June 28th and is in progress since Friday afternoon. What was your payment method?


ditto mine is 340x and also "in progress" since Friday...could Jupiters be ahead because of the model number (ie diff lines of product being made ie Jupiter/Saturn/mercury?)

I myself figure I won't see my order shipped till the end of the month..I think Murphy did a number on their plans with all the revisions and find it unlikely they made machines until they could determine it was a 'software problem"...ie they we're making 200 machines a day before the snafu...so...that is what I expect (just imho no drama here...but my real life view of how stuff like this usually works)

2 weeks late on this stuff is likely from Oct 15th...with the above revisions imho  (again no hate hope I'm completely wrong)

hope I'm wrong and yeah "mentally" I've already shifted my 'viewpoint' on bitcoin mining to the 'Hobby" category....with my experiences with BFL ...I have to 'save' some pride....(denial my only recourse now)

well if nothing else "we will be the first to know"

my 2c worth
Searing


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October 14, 2013, 01:08:59 PM
 #15806

Can people start elaborating with order numbers please?
Order numbers 3000 - 7500 > "Paid" status.

What other information do you need?

No, for days now some 3100+ orders are In Progress.  No telling how high those In Progress status go.



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October 14, 2013, 01:11:54 PM
 #15807

It's a looong way to my 48xx order! Still no "in progress" Got damn what i'm waiting and seeing the difficulty shoot up like a rocket big time..
This is not fun, took a bank loan for my Juppy. But.. I paid within "All orders payed today will be delivered no later than 15th of October" so i'm keeping my head up atm.

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October 14, 2013, 01:12:13 PM
 #15808

@Bitcoinorama: Do you have a phone number for Sam? I would like to talk personally with him...


doubt you'll get that ....by the by I spent 3 weeks peppering sam with questions from june till my 1st order july 1st....the usual stuff they got out the door eventually ..but the www page etc was pretty weak...he always replied within the day etc

finally after the 4th or so email exchange I realized he was like a top dog in the company...so I stopped and asked remaining questions of a normal sales rep...heh...anyway....part  of the reason I went with KNC...

Searing


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October 14, 2013, 01:13:51 PM
 #15809

"Delivery 15th Oct" to "mid-October production"

That goalpost moved. The first is a deadline, the second is foggy as fuck and doesn't mean a thing.
Everything we have been told so far including the huge promise on the site when buying our rigs said 15th , and all the way to now they have said that was "on track".

Production supposedly started Sept 30th as did deliveries according to the face on the video (who also said day 2 would be shipped "tomorrow" which we know wasn't the case.

BFL type strategies to cover failure to deliver are disappointing from KnC. This is so close to "in two weeks" .
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October 14, 2013, 01:15:40 PM
 #15810

It's a looong way to my 48xx order! Still no "in progress" Got damn what i'm waiting and seeing the difficulty shoot up like a rocket big time..
This is not fun, took a bank loan for my Juppy. But.. I paid within "All orders payed today will be delivered no later than 15th of October" so i'm keeping my head up atm.



The KnCMiner list of orders -October delivery page is showing In Progress status goes as high as order #38xx, while other #38xx orders and all listed higher don't indicate status.



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October 14, 2013, 01:19:56 PM
 #15811

Can people start elaborating with order numbers please?

https://bitcointalk.org/index.php?topic=249065

Seems like one 38xx is in progress. I should be right around the corner at 39xx. Smiley
I'm hosted, so I am guessing that is the issue, but I don't know. No word from KnC why hosting customers are not moving forward.
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October 14, 2013, 01:20:08 PM
 #15812

Looks like the knc datacenter just went down. Eligius just lost about 80-100TH/s

Checked all the other guys and mine. Yeah it's down Tongue

I have not had any downtime on my hosted units hooked up to BTCGuild
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October 14, 2013, 01:23:41 PM
 #15813

In a gold rush, only the people making shovels make money.

KNC just like all ASIC companies are bunch of engineers without any customer service skills.

No one here is speaking for KNC in an official capacity.

In less than 24 hours KNC will have missed their deadline without any official word from KNC

Sadly without any official word many customers will ask for a refund because their investment will not be recovered and again another ASIC company will succeed in making themselves money and fail in making their customers money.

'orama, I appreciate all your help in trying to communicate but you don't work for the company and don't speak for them in an official nature,
The best thing you can do is leverage your relationship with the owners and let them know that you can no longer speak for them and someone in an official capacity needs to get online before 10/15 deadline and explain what their intentions are to make customers whole.


thoughts???

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October 14, 2013, 01:28:48 PM
 #15814

In a gold rush, only the people making shovels make money.

and PSU manufacturers...

"How are you justifying these as fair use?  They are clearly and unequivocally a copyright violation."
"I really want to know how you justify that under the fair use doctrine?  It does not conform to a single point of fair use."
Josh whining about people reusing his studio portrait shot on this forum. Can you copyright a copyright complaint? All Paypal refunds are final.
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October 14, 2013, 01:39:39 PM
 #15815

People is worrying about the late shipping with cause them loss.
but i think if they send you a Jupiter as they promise at the day you paid like 2 W/GH/s and 300 even 400gh/s
that is a absolutely loss for today difficulty.
so i think it is still fair even they ship late
when we look at the bfl buyer, we should be glad because KNC is not a company like that

PS : agree all ASIC companies has no customer service skills
PS : i have three  Jupiter working atm (preorder 2000 + order 250)
PS : sorry for my poor english
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October 14, 2013, 01:42:39 PM
 #15816

People is worrying about the late shipping with cause them loss.
but i think if they send you a Jupiter as they promise at the day you paid like 2 W/GH/s and 300 even 400gh/s
that is a absolutely loss for today difficulty.
so i think it is still fair even they ship late
when we look at the bfl buyer, we should be glad because KNC is not a company like that

PS : agree all ASIC companies has no customer service skills
PS : i have three  Jupiter working atm (preorder 2000 + order 250)
PS : sorry for my poor english

Well that's also true. After all most got more bang for the buck, problem is that the first people getting their KnC stuff is making diff raise higher for us left behind. Well well. 100GH for free isn't bad. And also it's not Oct 15th today either.. Think they are rushing as hell today.
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October 14, 2013, 01:52:46 PM
 #15817

People is worrying about the late shipping with cause them loss.
but i think if they send you a Jupiter as they promise at the day you paid like 2 W/GH/s and 300 even 400gh/s
that is a absolutely loss for today difficulty.
so i think it is still fair even they ship late
when we look at the bfl buyer, we should be glad because KNC is not a company like that

PS : agree all ASIC companies has no customer service skills
PS : i have three  Jupiter working atm (preorder 2000 + order 250)
PS : sorry for my poor english

Well that's also true. After all most got more bang for the buck, problem is that the first people getting their KnC stuff is making diff raise higher for us left behind. Well well. 100GH for free isn't bad. And also it's not Oct 15th today either.. Think they are rushing as hell today.


Well if you make a compare between the people who are first and later, what do you say about comparing the people who can (have money, exclude people who paid with BTC) buy ASIC miners and people who cannot afford this Wink ?

This is our world. The money will anyway find a way, to more money Wink
btc_uzr
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October 14, 2013, 01:56:18 PM
 #15818

(...)
This is our world. The money will anyway find a way, to more money Wink

so it's ending up in rich man's pockets
http://in.reuters.com/article/2013/10/09/creditsuisse-wealth-idINDEE9980ER20131009

"with the richest 10 percent owning 86 percent of the wealth"

!! File Complaints Against KnCMiner NOW !!
..and Thou shalt spread the coin in the name of cryptography for eternity
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October 14, 2013, 01:58:09 PM
 #15819

People is worrying about the late shipping with cause them loss.
but i think if they send you a Jupiter as they promise at the day you paid like 2 W/GH/s and 300 even 400gh/s
that is a absolutely loss for today difficulty.
so i think it is still fair even they ship late
when we look at the bfl buyer, we should be glad because KNC is not a company like that

PS : agree all ASIC companies has no customer service skills
PS : i have three  Jupiter working atm (preorder 2000 + order 250)
PS : sorry for my poor english

Well that's also true. After all most got more bang for the buck, problem is that the first people getting their KnC stuff is making diff raise higher for us left behind. Well well. 100GH for free isn't bad. And also it's not Oct 15th today either.. Think they are rushing as hell today.


Well if you make a compare between the people who are first and later, what do you say about comparing the people who can (have money, exclude people who paid with BTC) buy ASIC miners and people who cannot afford this Wink ?

This is our world. The money will anyway find a way, to more money Wink

An article the other day, perhaps on Hacker News, noted that the top US CEOs earn in the time it takes them to take a piss what a minimum a wage worker earns in 4 years.  So obviously over time, their income increases, more than keeps up with rising costs, while lowly workers lose.



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cognoscente
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October 14, 2013, 02:00:23 PM
 #15820

Orama,
There is nothing that you or I can say that will change the truth.  It is what it is.  The truth is that this thread is the primary conduit for the expression and resolution of issues in the KNC community.  While OrSoc's contribution to this endeavor has been an extreme success, KNC's contributions have been almost exclusively failiures.

Some of these are:
Sam's misguided estimation that 100% of us can't find our asses with both hands.  He imagines a market for those who want a turnkey, idiot proof mining machine no matter how long it takes.  Very few of us fit that profile.
Total ignorance of repeated requests to 'just ship the boards'.  We'll join in and help make them work.  (That pesky open source thing).

Then, there are the one's he might admit:
Shipping assembled top-heavy fans despite strong warnings.
Light crushed boxes save the machine theory.
Underpromise means maintain radio silence.
Over deliver means whatever you want it to mean, subject to change at will.
The only real value that he has to sell is the asics and controller boards.  He would have nothing but elated customers if he would just sell and support them.  Forget the cases, assembly, hosting, especially the pool.  These have all created nothing but ill will.
Most of all, he doesn't realize that the people in this forum are the source of his millions.  We put him in that spot and we can take him out.

My 2 cents
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