Swedish ASIC miner company kncminer.com

[soy]

FYI, my Jupiter day 1 customer 1-500 is running hosted since 2 days now at an underwhelming 100 GH/s average and ...

Same problem here with a Saturn:



I created a topic at the KnC forum.

I'd guess the point was to get as many hosted machines running asap given the delays, then go back and optimize.  Still, squeaky wheel gets the oil.

[1714219593]

1714219593

[1714219593]

1714219593

[1714219593]

1714219593

[arch]

No official announcement yet but firmware is already there

https://www.kncminer.com/userfiles/file/kncminer-0.95.bin

Those who are brave!

[Tigggger]

No official announcement yet but firmware is already there

https://www.kncminer.com/userfiles/file/kncminer-0.95.bin

Those who are brave!

must resist....must resist 

[WastedLTC]

No official announcement yet but firmware is already there

https://www.kncminer.com/userfiles/file/kncminer-0.95.bin

Those who are brave!

must resist....must resist 

HAHA, who will be the first!?!?!

[arch]

All,

 

We have been shipping products for a while now and while everything has not gone perfect we thought it was time to provide a little update on out status of things.

 

So far the factory has produced about 700 products, while it seems a lot we were hoping for more by now,

This has been a very steep learning curve and we have adjusted the manufacturing process to be able to produce more boxes per day to try and catch up with the backlog.

 

We would also like to take this opportunity to say that we are aware of the following outstanding issues including but not limited to

 

Hosting environment delays,

Shipping delays,

Performance of some devices are not up to specifications,

Power supply’s causing issues damage to some boards.

Packaging and delivery issues.

 

 

We would like to state that we remain committed to improvement in all of these areas and more. We have all of our staff dedicated to fixing the above issues above anything else.

Our customer service department are working as hard as they can to keep up with all the customer requests and we would like to apologize for any delays our customers are facing while we make our way through these issues.

 

The good news is we have another firmware release today 0.95 This version is specifically aimed at the power consumption of our devices and again contains more stability fixes in the firmware, We have identified issues in the communication between the controller board and the ASIC modules which were causing some very bad performance in certain cases. we recomed that anyone having either power consumption issues or performace issues takes this patch. Please note that this patch will be automatically deployed to all hosting boxes in our DC.

 

The patch can be found here

 

www.kncminer.com/userfiles/file/ kncminer-0.95.bin

 

We do accept that things are not going as well as planned, We are however doing everything we possibly can to get things back on track.

 

Thanks

KnCMiner Team

[AFox]

Firmware 0.94, nice performing Saturn, 2 days without a reboot of CGMiner and average of 271Gh/s.
I don't even want to try 0.95 ...

[WastedLTC]

NEWS https://www.kncminer.com/news/news-49

[FractionalReserve]

NEWS https://www.kncminer.com/news/news-49

Haha, I said soon.

Is this soon enough for you guys =)

[sickpig]

Firmware 0.94, nice performing Saturn, 2 days without a reboot of CGMiner and average of 271Gh/s.
I don't even want to try 0.95 ...

if ain't broken don't fix it

[Mogumodz]

NEWS https://www.kncminer.com/news/news-49

Haha, I said soon.

Is this soon enough for you guys =)

There goes Oct 15th. Ugh

[thomashrev89]

NEWS https://www.kncminer.com/news/news-49

0.95 fixed it for me, thanks KNC went from 440 to 533. 20% HW error to 8-10% HW error

[WastedLTC]

running .95 --  pushing over 600 at the moment.  i know that wont last but nice to see.

[sickpig]

NEWS https://www.kncminer.com/news/news-49

0.95 fixed it for me, thanks KNC went from 440 to 533. 20% HW error to 8-10% HW error

very well done guys !

[sickpig]

running .95 --  pushing over 600 at the moment.  i know that wont last but nice to see.

prev hash rate ?

[WastedLTC]

Hosted units just jumped up in speed!!!!   Others seeing the same???

[Bitcoinorama]

So is there a confirmed "safe" brand of PSU to go with, or just anything but Corsair?

KnC use this:

[tolip_wen]

The guy from GE flew in especially.

WIthout providing details and FACTS all you have managed is an 'Appeal to Authority'

99.999% of the time a vendor is flown in to troubleshoot an issue they will start with the shift of blame.

One fact we do know, KnC said an ATX PSU of x minimum watts would work.
(depends on model)

If they did not design for obvious popular customer choices how is that a PSU issue?

[Bitcoinorama]

The guy from GE flew in especially.

WIthout providing details and FACTS all you have managed is an 'Appeal to Authority'

99.999% of the time a vendor is flown in to troubleshoot an issue they will start with the shift of blame.

One fact we do know, KnC said an ATX PSU of x minimum watts would work.
(depends on model)

If they did not design for obvious popular customer choices how is that a PSU issue?

WTF?! How can one determine an issue they don't know is an issue, until it becomes an issue??

EDIT: Oh hang on, I know, months of verification with consumer choice PSUs after the device has been prototyped. Wanna wait?!?

[adrd]

If I have corsair HX850 PSUs for my miners should I immidietly change them or should I wait for official info?

[Bitcoinorama]

If I have corsair HX850 PSUs for my miners should I immidietly change them or should I wait for official info?

I'd personally change bro. After their reset they supply peak current without ramping for approx 30 seconds is what I understood. That pops the cap, and so far it's the PSU that is most likely to cause this issue. Most other PSU's once reset gradually ramp current.