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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3012998 times)
faetos
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gotta let a coin be a coin


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October 11, 2013, 01:24:46 PM
 #14881

@KNC: Communicating with your customers is key in times of trouble!!

Come on, how hard can it be to post a news item every day on your website with a status update ?
It's not nice to receive bad news, but WAY WAY WAY better than no news at all.
+1

Edit: They are all so stupid making the same mistakes over and over again.

im confident its not stupidity
What do you think it is?

i wouldnt like to be accused of trolling or fudding again but these guys arent stupid.



1. they already got paid months ago = not stupid

2. they managed to produce something that we all wish we could produce = not stupid

3. they used 'some of us' to keep them looking like a worthy venture until they decided to change the t.o.s = not stupid

again - i dont think theyre stupid, like josh & yifu arent.

No matter how many times theyre called a dumbass - those guys are eating well! = not stupidity



I was thinking the other day that we needed to pull this picture back out. They're swimming in our cash saying "Thanks, suckers!!!!"
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October 11, 2013, 01:27:58 PM
 #14882

What exactly is happening?

You turn on the miner and after lets say 1 min the miner suddenly shuts down? Thats whats happening with one of my miners.
Pretty much. And after it fails its hard to get it back on. I need the reset it several times to get it going.  
[/quote]

OK, seems like we have the same issue.

I "solved" it with just turning off one of the asic-boards. I never assumed that maybe heat could be the problem.

I will definetly try with fans on.
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October 11, 2013, 01:28:22 PM
 #14883

Be interesting if someone tried mineral oil cooling with one of these units...
I only ordered one, so it won't be me.  lol

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October 11, 2013, 01:32:19 PM
 #14884

The Swedish Embassy in Benghazi was bombed this morning.  Did KNC sell any miners in Lybia?
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October 11, 2013, 01:40:16 PM
 #14885

Saturn update:
Case off.
temps were 39 and 41 deg while I had .94 firmware
rolled back to .91
24hrs running at 264 gh/s average
HW errors 6.2%
PSU AX1200 (I know I don't need that but I already one)

                               
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Mota
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October 11, 2013, 01:42:12 PM
 #14886

I personally don't care anymore. Gave the whole communication with them to my lawyer and send a monition to them. Next will be a default summons...

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October 11, 2013, 01:44:39 PM
 #14887

Successful delivery by September, as promised; so, how many more November pre-orders last 12 days? Cool

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October 11, 2013, 01:46:22 PM
 #14888

The Swedish Embassy in Benghazi was bombed this morning.  Did KNC sell any miners in Lybia?

or did the swedish embassies miners just spontaneously combust?

Or did some Benghazi rebels have miner problems and were told "No refunds"?

And I apologize for joking about this.   Chris didn't deserve the treatment and death he suffered.  Tyrone Woods and Glen Doherty killed over 60 of the attackers in a running gun battle that took place over a period of many hours.  They were abandoned by our government and their commanding officers - apparently so as not to interfere with a CIA gun running operation that was in progress - providing guns to the very rebels that killed the two Navy Seals.
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October 11, 2013, 01:46:51 PM
 #14889

I personally don't care anymore. Gave the whole communication with them to my lawyer and send a monition to them. Next will be a default summons...

Lass' mich wissen, wie es ausgeht. Könnte auch für mich interessant werden. Gerne auch per PM.

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October 11, 2013, 01:48:33 PM
 #14890

i wasnt expecting them to deliver in september, yet they still felt the need to 'make it so'

now their confidence feels less genuine by the day.

their silence speaks volumes

i am very interested to hear what the legal ramifications might be.

i still want answers to my previous questions also.
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October 11, 2013, 01:51:33 PM
 #14891

News just in for valued KNC customers!

Latest update on DC, progress with firmware fixes, updates on production & shipping schedule:

Quote from: kncminer














"I am not The Avenger"
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October 11, 2013, 01:52:58 PM
 #14892

News just in for valued KNC customers!

Latest update on DC, progress with firmware fixes, updates on production & shipping schedule:

Quote from: kncminer















wow did they say all of that at once, priceless
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October 11, 2013, 01:57:26 PM
 #14893



What exactly is happening?

You turn on the miner and after lets say 1 min the miner suddenly shuts down? Thats whats happening with one of my miners.
that's bad as i have a small home
no more place to set up more miner
[/quote]

Pretty much. And after it fails its hard to get it back on. I need the reset it several times to get it going.  

[/quote]


Try leaving it for like 15 minutes, on a reboot mine takes anywhere from 2 minutes to 20 to come up to a point where I can ping it.

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October 11, 2013, 01:58:57 PM
 #14894


Or did some Benghazi rebels have miner problems and were told "No refunds"?

And I apologize for joking about this.   Chris didn't deserve the treatment and death he suffered.  Tyrone Woods and Glen Doherty killed over 60 of the attackers in a running gun battle that took place over a period of many hours.  They were abandoned by our government and their commanding officers - apparently so as not to interfere with a CIA gun running operation that was in progress - providing guns to the very rebels that killed the two Navy Seals.

+1
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October 11, 2013, 02:00:05 PM
 #14895

i wasnt expecting them to deliver in september, yet they still felt the need to 'make it so'

now their confidence feels less genuine by the day.

their silence speaks volumes

i am very interested to hear what the legal ramifications might be.

i still want answers to my previous questions also.

I'm not sure why people are freaking out, I get responses within 24 hours every time when I make a reasonable, non answered in the FAQ and fully formed request of them. See below:

Hi,
 
We are aware of some performance and stability issues with some of the Jupiter’s and we are working on a fix for these issues. As soon as the fix is released on our website please update your miner and leave it to run for a few hours to check the average hashing speed.
 
If after applying the updated firmware you still have a lower performance we can then arrange an RMA for your miner or board.
 
If you have any further questions please do not hesitate in contacting us.
 
Best regards  | Med vänlig hälsning  
Keith Gurnett  
Kncminer
www.kncminer.com
Office: +46 8559 253 20

EDIT:
Just got a second reply:
Hi,
 
We are in the final stages of testing the latest firmware update and it will be released on our website soon.
 
Please could you try a hard reset of your miner by following the instructions which can be found in our manual available for download here: https://www.kncminer.com/pages/support
 
Apologies for the inconvenience caused, if you have any further questions please do not hesitate in contacting us.
 
Best regards  | Med vänlig hälsning  
Keith Gurnett  
Kncminer
www.kncminer.com
Office: +46 8559 253 20

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October 11, 2013, 02:05:22 PM
 #14896

@edgar @ de_ixie

Depends where you are from, in Germany you have §252 BGB equal to §74 United Nations Convention on Contracts for the International Sale of Goods.
You basically have to send them a final notice with you compensation demands, this must be adressed to the company with the complete company name included: KnCMiner AB . If they do not comply send that and your communication with them to a lawyer and wait until the time you gave them runs out (I gave them 2 weeks to comply before taking further steps).
I find it extremely sad that I had to do this since I basically was neutral the whole time, but being lied to on the phone and getting my emails ignored as of now is not the right way to do business.
Keep in mind that if you send that per email you have to have proof of them getting it (reading it).
You shuld send it also a second time per mail or fax so that you have evidence later on.
Also keep in mind that you can only be compensated for the profit up to the point of writing, for further compensation you have to explicitly state that in the letter.

If you are from the US I don't know what the right procedure is.  

IF they do not comply/ignore your email/send you a refund instead:
https://www.online-mahnantrag.de/omahn/Mahnantrag?_ts=5268713-1381500427452&Command=start  this is for Germany only. Fill it out, pay the fees and they will get a default summons from a court near you. (It's damn expensive though, translation costs etc....)

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October 11, 2013, 02:10:21 PM
 #14897


In my books, they have until the end of October to deliver all the October units. October 15th is again an implicit perversion of the "November 15th minus 1 month" assumption.


KnC has explicitly stated that all Sept. / Oct. orders will be shipped by October 15. That was around the same time they stopped accepting refund requests.

There is a shitstorm brewing here.
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October 11, 2013, 02:11:39 PM
 #14898

anybody thinking of making a custom case for psu + saturn things?
Why would you want a custom case when the PSU fits nicely in standard Saturn case?
You can attach the cables inside (just Molex is to be put out a bit of the case)
and the power cable goes through square holes of the case.
Some PSU-s can be aligned to have switch available through a case slot.
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October 11, 2013, 02:12:43 PM
 #14899

does anyone know who KNC chose to do their packaging and assembling?
Do you want to know KnC employees names?  Smiley
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October 11, 2013, 02:13:50 PM
 #14900


In my books, they have until the end of October to deliver all the October units. October 15th is again an implicit perversion of the "November 15th minus 1 month" assumption.


KnC has explicitly stated that all Sept. / Oct. orders will be shipped by October 15. That was around the same time they stopped accepting refund requests.

There is a shitstorm brewing here.
That is not true. They stated that all October orders will be shipped by then. Sept Orders should have been shipped second/third? day of production at the latest.

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