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Author Topic: Swedish ASIC miner company kncminer.com  (Read 3006471 times)
cheech300
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NEIN, ICH BIN DER BITCOIN!


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October 14, 2013, 11:02:31 AM
 #15761

(...)

The extra hash rate is great, for people who got the miners early (1st/2nd day received), but for the people that are getting it late, we are screwed. All that extra hashing rate is just raising the difficulty even higher for us. We are not likely to see ROI+. For all of our sake, I really hope the price of BTC raises a whole lot more (which it seems to be doing the past few days).

As you know I like to point out things getting lost. This time it will be pro KnC since 99% of all post are contra KnC.

Concerning your quoted statement, you did not consider the following:
Higher hashrate increases difficulty, but in the same moment have have more GH/s on your own, so your %-share does not suffer from it.
It's resulting in pushing older hardware faster out of the network while you still have your part, so it's actually an advantage against other manufacturer's customers as your %-share may increase. In addition, power consumption is decreasing, so you can run it way longer than though in first place.

With 550GH/s of your Jupiter, you still make 1 BTC a month when diff reaches 8.675,00M (equals more than 62PH/s).


In case you bought a mining device, because you had some money left and you have fun with running, monitoring and troubleshooting hardware&software 24/7 - great you will be very happy about your decision as it returns sth. instead of just consuming money.

In case you bought a money-printing machine making you rich in no time, no manufacturer will be able to satisfy you ever and you should sell your order.
Those unhappy with hosting should ask themselves whether there wouldn't be any downtime at all when running miners on your own - as well as whether you would have achieved a higher hasrate during this timeframe.


I can feel your anger as well as fear of loosing money.
I felt the same not long ago, but since they have achieved to run it with more than 500GH/s and at the same time with even less power consumption AND delivery close to original time frame: I'm very relaxed, confident and happy about my geek-porn investment. I cannot imagine that it works out that nice for Hashfast/Cointerra customers, too. Let's see.

In addition, first compensations had been passed to customers, show me another ASIC manufacturer doing so!
And if you're that unhappy about your order, what's about selling it with a profit margin so you can relax?

Yes, I know KnC has room for improvements, but I'd like you to ask yourselves how it would work out for us in case they decide 'those btc-miner ppl are too stressful, messy and rude, c'mon let's do sth. else.

+1
I also invested a load of money, sure i want to do loads of money! But i see it as a middle to longtime investion! I believe strongly in Bitcoins and the Bitcoin-Economy! I want to Support the Network of BTC
Just remember, the Bitcoins you mine today, will be worth minimum 1000% more then today in a few years!
I'm deeply relaxed.....
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Mota
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October 14, 2013, 11:21:00 AM
 #15762

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

Who wants to be a billionaire? Me!
You could help Wink 1Dvja1RFCqxdnYRgjTntwGvdCeUisU4xp
edgar
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October 14, 2013, 11:29:41 AM
 #15763

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply
FeedbackLoop
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October 14, 2013, 11:29:47 AM
 #15764

Indeed it blows. One of their hosting package lists:

Quote
24/7 Monitoring by KnCMiner staff

I doubt that is the case at all Roll Eyes

And yes, their pool/portal page is still throwing PHP errors.

Just had a very positive conversation with Customer Support.  The guy I spoke with actually took notes of my symptoms and seemed to be taking the issue seriously.

Here's to hoping I wake up in the morning to a fully functional hosted Jupiter!

Frankly, from my experience, it feels like they hired a psychologist for one of the customer support positions.  Roll Eyes

The Avenger
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October 14, 2013, 11:53:03 AM
 #15765

Just had a very positive conversation with Customer Support.  The guy I spoke with actually took notes of my symptoms and seemed to be taking the issue seriously.

Here's to hoping I wake up in the morning to a fully functional hosted Jupiter!

"I am not The Avenger"
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Renaud
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October 14, 2013, 11:54:46 AM
 #15766

I am happy of the work KnC did so far but I am very worry about the announced delivery date (15th of October) which is tomorrow.

I totally support Bitcoin and I did not buy KnC Saturn miner to make huge profit. But if I do not get at least a break even result, then I will stop any further mining activity with KnCMiner and I will consider my "cooperation" with KnC as a failure.  Angry

If KnC do not ship my purchase the 15th of October, then I will request a compensation of 0.7 BTC/delay day (this is the estimated daily mining production of a Saturn).  Angry

If KnC could not ship my purchase the 15th of October, then I would like to know what is KnC estimated delivery date? And, if so, what compensation do they agree?  Huh

Bitrated user: Renaud.
FUKT
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October 14, 2013, 12:03:04 PM
 #15767

I just received this as a response to a enquiry:

We are still on track with mid-October production and you will receive a UPS tracking number as soon as your order is ready.
 
Should you have any further questions please do not hesitate to contact us.
 
Thanks
Emilia
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October 14, 2013, 12:09:28 PM
 #15768

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply
Here you go:

First I’m sorry you feel the need to send such messages.
 
Secondly I will add that you will not receive any compensation for what you consider late delivery. Under the terms of sale you  agreed to. It’s clearly stated that delivery dates are for information only and are non-binding. We are still going to deliver your miners as fast as we can but we are not going to give compensation for any loses you think you have incurred. 
I may also draw your attention to the fact that you have agreed to a business to business purchase not a business to consumer purchase.

That is the gist of it.



Did you pay VAT?

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October 14, 2013, 12:11:24 PM
 #15769

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply
Here you go:

First I’m sorry you feel the need to send such messages.
 
Secondly I will add that you will not receive any compensation for what you consider late delivery. Under the terms of sale you  agreed to. It’s clearly stated that delivery dates are for information only and are non-binding. We are still going to deliver your miners as fast as we can but we are not going to give compensation for any loses you think you have incurred. 
I may also draw your attention to the fact that you have agreed to a business to business purchase not a business to consumer purchase.

That is the gist of it.



Did you pay VAT?



Yes. Albeit later, since it turned out my VAT number was not international and since I have to pay it anyway I paid it to them.

Who wants to be a billionaire? Me!
You could help Wink 1Dvja1RFCqxdnYRgjTntwGvdCeUisU4xp
merv77
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October 14, 2013, 12:16:11 PM
 #15770

tracking numbers are being issued right now...
btc_uzr
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let's have some fun


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October 14, 2013, 12:18:22 PM
 #15771

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply
Here you go:

First I’m sorry you feel the need to send such messages.
 
Secondly I will add that you will not receive any compensation for what you consider late delivery. Under the terms of sale you  agreed to. It’s clearly stated that delivery dates are for information only and are non-binding. We are still going to deliver your miners as fast as we can but we are not going to give compensation for any loses you think you have incurred. 
I may also draw your attention to the fact that you have agreed to a business to business purchase not a business to consumer purchase.

That is the gist of it.



Thanks for sharing.

Currently I'm not sure about how KnC should/could compensate us as we may end up with profit.
Taking the max mount of coins possible in a certain time frame does not match reality for sure, as you never will get 100% accepted shares and 100%uptime.
Not even IBM SystemZ running z/OS has 100% availability/uptime - ok very close, but not 100% !

It's very likely that they take a look onto customer's profit as soon as everything has been shipped and real competition actually appears in the wild.
If appropriate they will offer updates/ gen1.5 / gen2 for better prices to returning customers I assume (like it took place with USB sticks for mining).


btw what's about profit and compensation in case bitcoin crashes down to $20?
http://thenextweb.com/insider/2013/10/11/payments-company-dwolla-abruptly-announces-the-closure-of-its-bitcoin-service/

!! File Complaints Against KnCMiner NOW !!
..and Thou shalt spread the coin in the name of cryptography for eternity
FeedbackLoop
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October 14, 2013, 12:21:29 PM
 #15772


He asked for compensation in Bitcoin.
nightengale
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October 14, 2013, 12:21:32 PM
 #15773

tracking numbers are being issued right now...

Can you elaborate on this?
yolo2424
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October 14, 2013, 12:22:08 PM
 #15774

tracking numbers are being issued right now...

Can you elaborate on this?


also just got my day 2 tracking number... excited!
arlekyn13
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October 14, 2013, 12:22:10 PM
 #15775

It is really easy for anyone to prove that the DETERMINING FACTOR into their purchase was the KNC statement posted on frontpage on their website that the orders will be delivered until Oct 15th. If KNC knew they would be late, that would mean they intentionally used false information in order to increase sells, which could probably incur really high fines or other penalties, going to criminal charges against company execs and their business licence being revoked. If they can prove they were really expecting to complete deliveries by Oct 15th and did all due diligence to accomplish that, they'd still have to compensate customers and/or fully refund their orders.
KNC is in no position to play fool now and they better choose their words VERY carefully when communicating next time with their customers.

1CmrswU7JYpi9WNC8EHWCV3aam1FJsW2Zu - to show appreciation for my work
Mota
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October 14, 2013, 12:24:15 PM
 #15776

Quote


That does not matter. Damages incurred because of late shipment are not dependant on the bitcoin price. If your miner could have made 18 btc in that time the have to give you 18 btc or the corresponding amount of money. If Bitcoin falls to 20$/btc then good for them, they only have to give you 360$ instead of 2500+$. What matters is that you are short 18 btc and are to be compensated for them.

Who wants to be a billionaire? Me!
You could help Wink 1Dvja1RFCqxdnYRgjTntwGvdCeUisU4xp
merv77
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October 14, 2013, 12:27:55 PM
 #15777

tracking numbers are being issued right now...

Can you elaborate on this?
a friend just called me, and told me he received tracking numbers for his 2 Jupiters.
Mota
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October 14, 2013, 12:33:05 PM
 #15778

Still does not matter if day 2 customers get their tracking numbers. As long as my October order does not switch from paid to in progress to shipping they are still late.

Who wants to be a billionaire? Me!
You could help Wink 1Dvja1RFCqxdnYRgjTntwGvdCeUisU4xp
The Avenger
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October 14, 2013, 12:33:28 PM
 #15779

tracking numbers are being issued right now...

Can you elaborate on this?
a friend just called me, and told me he received tracking numbers for his 2 Jupiters.
So over the weekend, KNC produced 2 miners. Very good work, can't see any problems here.

If they produced the 1000 units due by tomorrow, there should be hella lot more of these posts today.

Waiting....

"I am not The Avenger"
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nightengale
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October 14, 2013, 12:33:44 PM
 #15780

Can people start elaborating with order numbers please?
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