The Avenger
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October 14, 2013, 12:54:58 PM |
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What's your order number Avenger?
667 - the neighbour of the beast You gonna fast-track it Bitcoinorama, to keep me quiet? With all those broken boards and fault chips you have lying around. Hashing at the speed of the KNC bork bork bork eruptor - 500MH/s? No it's not, you're not a customer are you? You don't work for them do you? Interesting how you have access to their order data. I don't, but there are 4 customer service guys to the right hand side of me right now, and they do. So you're just out to spread FUD pretending to be a customer. Nice. So you are working in customer service department today? That's nice. Those 6 years at university weren't wasted. I'm sure you'll do better there than putting cellotape on boxes.
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"I am not The Avenger" 1AthxGvreWbkmtTXed6EQfjXMXXdSG7dD6
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Renaud
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October 14, 2013, 12:56:32 PM |
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What's your order number Avenger?
Mine is 288x, it is in progress... Could you tell me more ? 
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donch
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Updated ironic image.
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October 14, 2013, 12:57:01 PM |
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Bitcoinorama, please ignore the trolls, especially the ones we now know are trolls :-)
Any chance of a status update on delivery timetables? Would be much appreciated!
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"How are you justifying these as fair use? They are clearly and unequivocally a copyright violation." "I really want to know how you justify that under the fair use doctrine? It does not conform to a single point of fair use." Josh whining about people reusing his studio portrait shot on this forum. Can you copyright a copyright complaint? All Paypal refunds are final.
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btc_uzr
Sr. Member
  
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let's have some fun
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October 14, 2013, 12:58:12 PM |
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Well, depends. Not the order number is important, only. It's payment date as well as whether you had a pre-preorder in place for your actual pre-order.
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..and Thou shalt spread the coin in the name of cryptography for eternity
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The Avenger
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October 14, 2013, 12:58:18 PM |
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What's your order number Avenger?
Mine is 288x, it is in progress... Could you tell me more ?  PM Bitcoinorama with your order number. He is working in customer service today and can tell EVERYBODY when there orders will be dispatched. That's what friends are for.
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"I am not The Avenger" 1AthxGvreWbkmtTXed6EQfjXMXXdSG7dD6
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edgar
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October 14, 2013, 12:59:58 PM |
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Any chance of responding to the few questions i have posted 2-3 times now???
or maybe some response to the ''KnCMiner Jupiter Miner First Impressions'' thread...
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Bitcoinorama
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October 14, 2013, 01:00:28 PM |
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What's your order number Avenger?
667 - the neighbour of the beast You gonna fast-track it Bitcoinorama, to keep me quiet? With all those broken boards and fault chips you have lying around. Hashing at the speed of the KNC bork bork bork eruptor - 500MH/s? No it's not, you're not a customer are you? You don't work for them do you? Interesting how you have access to their order data. I don't, but there are 4 customer service guys to the right hand side of me right now, and they do. So you're just out to spread FUD pretending to be a customer. Nice. So you are working in customer service department today? That's nice. Those 6 years at university weren't wasted. You don't read, you warp conversations as you see fit, and you start threads pretending to be a disgruntled customer, of which you are not. Your posting history doesn't even focus on KnC until late Sept, and since then you have been nothing but abusive, so what's your real agenda. I do not work in a customer service dept, my years at Uni were not wasted, that said I don't believe degrees offer anywhere near the opportunities promised by misinformed parents, and governments encouraging you to enter long term debt at an early age. Opportunities are something you create yourself, but thanks for caring.
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Make my day! Say thanks if you found me helpful  BTC Address ---> 1487ThaKjezGA6SiE8fvGcxbgJJu6XWtZp
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soy
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October 14, 2013, 01:02:31 PM |
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Now I want to know how a whole datacenter went down for knc hosted customers LOL.
Or is there some maint I'm not aware of.
Looking at mine. It's 0GH/s. Looking at bargraphics. He went from 4.5TH/s to 500GH/s. Which is pretty strange. He still has one miner up and running out of 10.
Mmm seems like he's slowly going down to 0GH/s now.
Maybe all the boards caught fire due to "bad" PSUs and the Halon system engaged. Just kidding but it is bizzare that the entire network went dark at the same time. A route configuration issue maybe? Janitor tripped over ethernet cable? Maybe the local government decided it wants a piece of the action and served a cease and desist until some or other Bitcoin tax is paid.
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The Avenger
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October 14, 2013, 01:03:45 PM |
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What's your order number Avenger?
667 - the neighbour of the beast You gonna fast-track it Bitcoinorama, to keep me quiet? With all those broken boards and fault chips you have lying around. Hashing at the speed of the KNC bork bork bork eruptor - 500MH/s? No it's not, you're not a customer are you? You don't work for them do you? Interesting how you have access to their order data. I don't, but there are 4 customer service guys to the right hand side of me right now, and they do. So you're just out to spread FUD pretending to be a customer. Nice. So you are working in customer service department today? That's nice. Those 6 years at university weren't wasted. You don't read, you warp conversations as you see fit, and you start threads pretending to be a disgruntled customer, of which you are not. Your posting history doesn't even focus on KnC until late Sept, and since then you have been nothing but abusive, so what's your real agenda. I do not work in a customer service dept, my years at Uni were not wasted, that said I don't believe degrees offer anywhere near the opportunities promised by misinformed parents, and governments encouraging you to enter long term debt at an early age. Opportunities are something you create yourself, but thanks for caring. Bitcoinorama... you are my son. Of course I care, hence all the fatherly advice yesterday. Don't feel indebted to KNC for paying for your hotel and living expenses. Tell them you like the product, but their communications to customers is shit and you's rather not work for them because of that. They should understand.
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"I am not The Avenger" 1AthxGvreWbkmtTXed6EQfjXMXXdSG7dD6
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Searing
Copper Member
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Clueless!
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October 14, 2013, 01:08:25 PM |
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Mine are 2706 and 4006 still Paid. 2706 was june 24th pay date and 4006 was july 20 pay date.  no progress on either one, so the probability of me getting my equipmemt online by the 15th is really slim. Strange. Mine is 29XX paid on June 28th and is in progress since Friday afternoon. What was your payment method? ditto mine is 340x and also "in progress" since Friday...could Jupiters be ahead because of the model number (ie diff lines of product being made ie Jupiter/Saturn/mercury?) I myself figure I won't see my order shipped till the end of the month..I think Murphy did a number on their plans with all the revisions and find it unlikely they made machines until they could determine it was a 'software problem"...ie they we're making 200 machines a day before the snafu...so...that is what I expect (just imho no drama here...but my real life view of how stuff like this usually works) 2 weeks late on this stuff is likely from Oct 15th...with the above revisions imho (again no hate hope I'm completely wrong) hope I'm wrong and yeah "mentally" I've already shifted my 'viewpoint' on bitcoin mining to the 'Hobby" category....with my experiences with BFL ...I have to 'save' some pride....(denial my only recourse now) well if nothing else "we will be the first to know" my 2c worth Searing
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Old Style Legacy Plug & Play BBS System. Get it from www.synchro.net. Updated 1/1/2021. It also works with Windows 10 and likely 11 and allows 16 bit DOS game doors on the same Win 10 Machine in Multi-Node! Five Minute Install! Look it over it uninstalls just as fast, if you simply want to look it over. Freeware! Full BBS System! It is a frigging hoot!:)
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soy
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October 14, 2013, 01:08:59 PM |
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Can people start elaborating with order numbers please?
Order numbers 3000 - 7500 > "Paid" status. What other information do you need? No, for days now some 3100+ orders are In Progress. No telling how high those In Progress status go.
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Vyper
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October 14, 2013, 01:11:54 PM |
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It's a looong way to my 48xx order! Still no "in progress" Got damn what i'm waiting and seeing the difficulty shoot up like a rocket big time.. This is not fun, took a bank loan for my Juppy. But.. I paid within "All orders payed today will be delivered no later than 15th of October" so i'm keeping my head up atm.
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Searing
Copper Member
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Clueless!
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October 14, 2013, 01:12:13 PM |
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@Bitcoinorama: Do you have a phone number for Sam? I would like to talk personally with him...
doubt you'll get that ....by the by I spent 3 weeks peppering sam with questions from june till my 1st order july 1st....the usual stuff they got out the door eventually ..but the www page etc was pretty weak...he always replied within the day etc finally after the 4th or so email exchange I realized he was like a top dog in the company...so I stopped and asked remaining questions of a normal sales rep...heh...anyway....part of the reason I went with KNC... Searing
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Old Style Legacy Plug & Play BBS System. Get it from www.synchro.net. Updated 1/1/2021. It also works with Windows 10 and likely 11 and allows 16 bit DOS game doors on the same Win 10 Machine in Multi-Node! Five Minute Install! Look it over it uninstalls just as fast, if you simply want to look it over. Freeware! Full BBS System! It is a frigging hoot!:)
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timmmers
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October 14, 2013, 01:13:51 PM |
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"Delivery 15th Oct" to "mid-October production"
That goalpost moved. The first is a deadline, the second is foggy as fuck and doesn't mean a thing. Everything we have been told so far including the huge promise on the site when buying our rigs said 15th , and all the way to now they have said that was "on track".
Production supposedly started Sept 30th as did deliveries according to the face on the video (who also said day 2 would be shipped "tomorrow" which we know wasn't the case.
BFL type strategies to cover failure to deliver are disappointing from KnC. This is so close to "in two weeks" .
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soy
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Activity: 1428
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October 14, 2013, 01:15:40 PM |
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It's a looong way to my 48xx order! Still no "in progress" Got damn what i'm waiting and seeing the difficulty shoot up like a rocket big time.. This is not fun, took a bank loan for my Juppy. But.. I paid within "All orders payed today will be delivered no later than 15th of October" so i'm keeping my head up atm.
The KnCMiner list of orders -October delivery page is showing In Progress status goes as high as order #38xx, while other #38xx orders and all listed higher don't indicate status.
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faetos
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October 14, 2013, 01:19:56 PM |
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I'm hosted, so I am guessing that is the issue, but I don't know. No word from KnC why hosting customers are not moving forward.
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WastedLTC
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October 14, 2013, 01:20:08 PM |
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Looks like the knc datacenter just went down. Eligius just lost about 80-100TH/s Checked all the other guys and mine. Yeah it's down  I have not had any downtime on my hosted units hooked up to BTCGuild
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joeventura
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October 14, 2013, 01:23:41 PM |
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In a gold rush, only the people making shovels make money.
KNC just like all ASIC companies are bunch of engineers without any customer service skills.
No one here is speaking for KNC in an official capacity.
In less than 24 hours KNC will have missed their deadline without any official word from KNC
Sadly without any official word many customers will ask for a refund because their investment will not be recovered and again another ASIC company will succeed in making themselves money and fail in making their customers money.
'orama, I appreciate all your help in trying to communicate but you don't work for the company and don't speak for them in an official nature, The best thing you can do is leverage your relationship with the owners and let them know that you can no longer speak for them and someone in an official capacity needs to get online before 10/15 deadline and explain what their intentions are to make customers whole.
thoughts???
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donch
Member

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Merit: 10
Updated ironic image.
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October 14, 2013, 01:28:48 PM |
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In a gold rush, only the people making shovels make money.
and PSU manufacturers...
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"How are you justifying these as fair use? They are clearly and unequivocally a copyright violation." "I really want to know how you justify that under the fair use doctrine? It does not conform to a single point of fair use." Josh whining about people reusing his studio portrait shot on this forum. Can you copyright a copyright complaint? All Paypal refunds are final.
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loktang1125
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October 14, 2013, 01:39:39 PM |
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People is worrying about the late shipping with cause them loss. but i think if they send you a Jupiter as they promise at the day you paid like 2 W/GH/s and 300 even 400gh/s that is a absolutely loss for today difficulty. so i think it is still fair even they ship late when we look at the bfl buyer, we should be glad because KNC is not a company like that
PS : agree all ASIC companies has no customer service skills PS : i have three Jupiter working atm (preorder 2000 + order 250) PS : sorry for my poor english
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