Swedish ASIC miner company kncminer.com

[NoDisco]

Seriously I don't know what the fuck people are expecting here. You ordering a bitcoin prototype miner FFS not a Gucci designer Nvidia graphics card that needs shiny stickers on it.

You are a real troll.

Cheapo cpu cooler fails, board fries. Takes one week to return to Sweden for repairs = major btc loses.

Use highest quality components, to make it less likely any components will fail = professional device.

And I should add - replace cheapo components with high end components = void 12 month knc warranty.

[1713545031]

1713545031

[Bitcoinorama]

1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business.

Why sell to hobbists/consumers, yet make the hobbists/consumers agree they are a business?

In the beginning they KnC had to apply to EVERY EU country for a business tax code, otherwise they were limited as to how much they could sell to each country (UK max would have been £70k inc. VAT).

This was laborious and ongoing as they opened for pre-orders.

Perhaps that was why? Certainly KnC are aiming for datacentre housing.

Email and ask for clarification.

[plasmoske]

Seriously I don't know what the fuck people are expecting here. You ordering a bitcoin prototype miner FFS not a Gucci designer Nvidia graphics card that needs shiny stickers on it.

You are a real troll.

Cheapo cpu cooler fails, board fries. Takes one week to return to Sweden for repairs = major btc loses.

Use highest quality components, to make it less likely any components will fail = professional device.

And I should add - replace cheapo components with high end components = void 12 month warranty.

Again I will ask. What is "high end components"? Water-cooling? Water-cooling ain't exactly high-end. Any consumer nowadays can buy a water-cooling kit for their computer. So again, what is high end component to you? What's your expectation? Gold plated plugs/cabling?

[Bitcoinorama]

You can expect whatever you want but they already said FROM THE START that would not care how it looks like as long as it is functional and hashing away.

I preorder with that in mind and so far from everything, I pretty expected how it would look like. Even the drawings/diagrams looked you what the case would look like. Do people here even know what they're getting themselves into???

Seriously I don't know what the fuck people are expecting here. You ordering a bitcoin prototype miner FFS not a Gucci designer Nvidia graphics card that needs shiny stickers on it.

You want aesthetics? Go order from Butterfly. I hear their designs are top-notch.

yes, nice. but we are not talking here about shiny stickers, but about grade of cooling + photo, which reveal us that PSU will be outside miner. both is unprofessional. so please try to stop this kind of bitching post and read couple of last posts in this thread again.

There is absolutely nothing wrong with the grade of cooling. They said if anything it would be overkill. But upgrade it if you like and then close the box again afterward so no one can see or tell the difference.

Incidentally I hear Arctic have built a pretty successful business around reliable cooling products.

[imamanandyou]

1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business.

Why sell to hobbists/consumers, yet make the hobbists/consumers agree they are a business?

In the beginning they KnC had to apply to EVERY EU country for a business tax code, otherwise they were limited as to how much they could sell to each country (UK max would have been £70k inc. VAT).

This was laborious and ongoing as they opened for pre-orders.

Perhaps that was why? Certainly KnC are aiming for datacentre housing.

I thought it was because they dont want to do refunds, which make sence

[Bitcoinorama]

1.2 The Products are sold for business use only and Purchaser hereby accepts that it has purchased the Products in order to conduct a business.

Why sell to hobbists/consumers, yet make the hobbists/consumers agree they are a business?

In the beginning they KnC had to apply to EVERY EU country for a business tax code, otherwise they were limited as to how much they could sell to each country (UK max would have been £70k inc. VAT).

This was laborious and ongoing as they opened for pre-orders.

Perhaps that was why? Certainly KnC are aiming for datacentre housing.

I thought it was because they dont want to do refunds, which make sence

No KS was spreading some FUD. Your assumption made sense to you as you took it upon yourself to take a strangers word as fact without researching further. How exactly would treating you as a business customer void you from obtaining a refund, unless there are specific exclusion clauses in their T&Cs preventing you?

[plasmoske]

I only troll scam ASIC companies. That's about it. My last few posts have all been serious and very realistic.

So please answer my questions if you're able to. I mean you demand such high end parts but don't know what you want?

[NoDisco]

How exactly would treating you as a business customer void you from obtaining a refund, unless there are specific exclusion clauses in their T&Cs preventing you?

You do realise you are quoting UK specific laws to a forum with worldwide membership? (as you say this was taken from http://www.adviceguide.org.uk/england/consumer_e/consumer_problems_with_business_to_business_services_e/consumer_protection_for_businesses.htm)

[CYPER]

Just got off the phone with Sam - it is a pleasure to talk to him and gives answers to all questions, so if you have any questions I suggest you call him

I asked him if you could install a water cooling kit and he said that these ASIC chips are bigger in size, thus the market solutions, which are for CPU cooling would probably not work.
Which made me wonder how they've used the Arctic A30 cooler, when it is for CPU die sizes too.
But he said there is absolutely no problem to change the fans if you want less noise or higher performance.

Also I wasn't sure how noisy the miners are, thinking they will produce more noise, compared to a GPU miner, but I was totally wrong - he said it would be much quieter and it makes sense as GPU fans are much smaller and spin much faster (4000rpms for example) So the bigger the fan the quieter it is

[NoDisco]

But he said there is absolutely no problem to change the fans if you want less noise or higher performance.

Did you ask if this would void their warranty? You can be pretty sure it does. So that is why I think it's up to them to provide the best components in the first place.

Also, they really need to post something on their website letting people know how long it will take them to accept a faulty miner for return, how long they will take to repair and return.

[dwdoc]

Did he say when they would have chips in hand?

[crumbs]

The aesthetics of the case should be irrelevant, but the form factor is a bit odd.  Why not make the case a standard rack width, with room for a standard PS inside the case & provisions for rack ears?  The airflow to the PS could be kept separate with nothing more than an internal baffle, if that's an issue.  The case is just about the least rack-friendly design -- the ears would have to be a part of the wrap-around top cover.    If tax/customs are an issue, ship without PS.

OTOH it's silly to quibble about the case before there's anything to go inside  Has KNC published the board footprint yet (just basics like mounting hole layout/ASIC placement)?

[Bitcoinorama]

How exactly would treating you as a business customer void you from obtaining a refund, unless there are specific exclusion clauses in their T&Cs preventing you?

You do realise you are quoting UK specific laws to a forum with worldwide membership? (as you say this was taken from http://www.adviceguide.org.uk/england/consumer_e/consumer_problems_with_business_to_business_services_e/consumer_protection_for_businesses.htm)

Yes, yes I do, I've mentioned it many times, followed by encouraging you to follow through and do your own research.

KnC have not chosen to sell to businesses to defraud a forum and lull it's members into a false sense of security with any illusion of a promised refund. I'm pretty sure it has to do with the VAT complications pertaining to individual EU countries max allowance. Ask your CCard issuing bank if they have issues with you purchasing a product intent for business to business sale, and whether it negates any consumer protection they may have.

[NoDisco]

KnC have not chosen to sell to businesses to defraud a forum and lull it's members into a false sense of security with promised refund. I'm pretty sure it has to do with the VAT complications pertaining to individual EU countries max allowance.

Fair enough. All I'm saying is you really shouldn't be making all these assertations how "pretty sure" you are about this and that and how you are "pretty sure" people are protected and safe. This behaviour will "lull it's members into a false sense of security" (and then follow the assertation with a "with a do your own research" disclaimer).

And the way you edit your posts - the quote above has gone from:

and lull it's members into a false sense of security with promised refund.

to

and lull it's members into a false sense of security with any illusion of a promised refund.

That's a fairly significant change of meaning?

[plasmoske]

Anyone here can make any assertions they want.

End of the day, it's up to you to do your own research.

I could be a shill for you know. People just need to research and read everything, good and bad.

[Bitcoinorama]

KnC have not chosen to sell to businesses to defraud a forum and lull it's members into a false sense of security with promised refund. I'm pretty sure it has to do with the VAT complications pertaining to individual EU countries max allowance.

Fair enough. All I'm saying is you really shouldn't be making all these assertations how "pretty sure" you are about this and that and how you are "pretty sure" people are protected and safe. This behaviour will "lull it's members into a false sense of security".

I'm not, I slipped up then forgetting to mention this applies to the UK, but then I'm here, and have been looking at the stuff until I'm giddy and foolishly assumed everyone here is from the UK buying from Swedes for a moment.

In any case check your own country's consumer/business laws, check the companies consumer/business laws, read the terms and conditions you have agreed to, have faith in the fact KnC aren't out to overtly deceive, and that in the UK unless an exemption clause exists in the terms and conditions agreed to by yourself to negate your consumer protection, you should be gravy.

[plasmoske]

And NoDisco you still haven't clarified exactly what high end components you're expecting.

[Bitcoinorama]

KnC have not chosen to sell to businesses to defraud a forum and lull it's members into a false sense of security with promised refund. I'm pretty sure it has to do with the VAT complications pertaining to individual EU countries max allowance.

Fair enough. All I'm saying is you really shouldn't be making all these assertations how "pretty sure" you are about this and that and how you are "pretty sure" people are protected and safe. This behaviour will "lull it's members into a false sense of security" (and then follow the assertation with a "with a do your own research" disclaimer).

And the way you edit your posts - the quote above has gone from:

and lull it's members into a false sense of security with promised refund.

to

and lull it's members into a false sense of security with any illusion of a promised refund.

That's a fairly significant change of meaning?

Nah purely one read better. There is no illusion, but I was paraphrasing as the above comments suggest the opposite to be the case.

[Ytterbium]

The heatsinks aren't that cheap, there like $30-40, and four of them would be $120-160. They're rated at 320W cooling power.

"Professional" does not mean high-grade/pointlessly expensive stuff, a lot of the time it means it gets the job done without much concern for aesthetics. It should last a long time and be reliable, but that doesn't mean it will look nice.

The external PSU is weird though.

[hellfrozenow]

The external PSU is weird though.

It is. Any reason they cant make the case a bit bigger