Swedish ASIC miner company kncminer.com

[Batshit]

Looks like Sam did an interview yesterday and was laughing about the boards catching fire and all the other problems:

http://www.youtube.com/watch?v=oHg5SJYRHA0

Ha!  How ya like dem apples!  

 

[jelin1984]

i do put ssh is still enabled

the green light when i put 5 times go off

the then after hard reset still wait off

[Phoenix1969]

Update...

Programming a backup pool into cgminer also causes the gui miner page to go non-operational returning an internal server error.
To fix it... (P)ool management, (R)emove pool, (1)backup pool number, Enter, spacebar.
Now, (S)ettings, (W)rite, /config/cgminer.conf, enter, spacebar.  done. you can now get back to the miner tab on the gui page
Clicking on the "enable cgminer remote management" dot thingy may fix this, but I'll let someone else find out...lol

[DPoS]

i do put ssh is still enabled

the green light when i put 5 times go off

the then after hard reset still wait off

reset doesn't turn anything off.   you will still need to go change your firmware and then reboot if that is what you are trying to do

[ur0pl]

Whats this issue that people upgrade a firmware, then they cannot downgrade it? You can always upgrade, but you cannot downgrade? I don't understand. Is the machine incompetent or are the people?

[amencon]

i do put ssh is still enabled

the green light when i put 5 times go off

the then after hard reset still wait off

When I did mine after the first 5 button clicks the green light flashed a few times.  No flashing on the second set of 5 clicks.  I did power down the unit after the reset and made sure all the cable connections were solid (had the miner shut off on it's own a few days ago, replaced the PSU just to find out that didn't help until I jiggled one of the cables, now it's back on the original PSU running fine).  Maybe try the button routine then power down and back up?

[amencon]

Whats this issue that people upgrade a firmware, then they cannot downgrade it? You can always upgrade, but you cannot downgrade? I don't understand. Is the machine incompetent or are the people?

Think for some the web GUI page gets cached so they see the old version of the page with the old firmware listed, clearing cache or ctrl+f5 should clear this problem.

[idee2013]

Whats this issue that people upgrade a firmware, then they cannot downgrade it? You can always upgrade, but you cannot downgrade? I don't understand. Is the machine incompetent or are the people?

http://forum.kncminer.com/forum/main-category/hardware/7111-core-x-was-disabled-due-to-10-hw-errors?p=7233#post7233

[r3animation]

Whats this issue that people upgrade a firmware, then they cannot downgrade it? You can always upgrade, but you cannot downgrade? I don't understand. Is the machine incompetent or are the people?

Most people don't seem to have issues downgrading or upgrading. I know dpos, sitarow or me don't have any issues with that.

[thomashrev89]

Whats this issue that people upgrade a firmware, then they cannot downgrade it? You can always upgrade, but you cannot downgrade? I don't understand. Is the machine incompetent or are the people?

Most people don't seem to have issues downgrading or upgrading. I know dpos, sitarow or me don't have any issues with that.

me neither, mine is working like a charm.

[greek_hephaestus]

I propose for each order to be sent after 15/10/2013 KnC Miner giving one unit of 100GH / s for free.

[AFox]

How did you get the average on bitminter?

They have a nice stats page here: https://bitminter.com/livestats/big

And on that page you have your hashrate on the 10 last shifts.

[Searing]

I propose for each order to be sent after 15/10/2013 KnC Miner giving one unit of 100GH / s for free.

I doubt anything is going to happen for redress on KNC's part if they get them all out before November 1st 2013.

They have paypal and take credit cards direct ...I assume they will just let the chips fall where they may and people not satisfied after 45day paypal dispute window
without credit card as primary payment will just lump it....those with cc direct pay....like AMEX can walk away with a phone call to amex etc that have not gotten a miner.....but I assume most folks won't do that before November 1st so it is a moot question imho

hope I'm wrong and there are some compensations. But I think it is unlikely in that 'they' think (right or wrong) they acted in good faith (they also host) so not that big a deal esp when compared to the BFL fiasco at least I assume in knc's mind
 
so it probably will be a non-issue to them imho

again hope I'm wrong but hey they are a business ...and imho they will have us just lump it if they are only '2 weeks late"


again hope I'm incorrect

Searing

[The Avenger]

I think we should be given a 10% discount code or something. We can start the petition here and now.

Speak for yourself, don't even put that lame idea in their head.

The data centre people got BTC, we want BTC.

We are losing BTC = compensation in BTC.

They claim on their website the Jupiter is 550GH/s machine, so at that speed, can currently mine 1.5BTC per day.

I think 1.5BTC per day late is fair compensation, (until the next difficulty change and that figure can be adjusted).

You promised delivery of ALL units by the 15th - twice (-> https://bitcointalk.org/index.php?topic=309391 ) - so put your money BTC where your mouth is KNC.

[jmevz]

I think we should be given a 10% discount code or something. We can start the petition here and now.

Speak for yourself, don't even put that lame idea in their head.

The data centre people got BTC, we want BTC.

We are losing BTC = compensation in BTC.

They claim on their website the Jupiter is 550GH/s machine, so at that speed, can current mine 1.5BTC per day.

I think 1.5BTC per day late is fair compensation, (until the next difficulty change and that figure can be adjusted).

You promised delivery of ALL units by the 15th - twice (-> https://bitcointalk.org/index.php?topic=309391 ) - so put your money BTC where your mouth is KNC.

BTC compensation is fine with me too.

[jmevz]

I think we should be given a 10% discount code or something. We can start the petition here and now.

Speak for yourself, don't even put that lame idea in their head.

The data centre people got BTC, we want BTC.

We are losing BTC = compensation in BTC.

They claim on their website the Jupiter is 550GH/s machine, so at that speed, can current mine 1.5BTC per day.

I think 1.5BTC per day late is fair compensation, (until the next difficulty change and that figure can be adjusted).

You promised delivery of ALL units by the 15th - twice (-> https://bitcointalk.org/index.php?topic=309391 ) - so put your money BTC where your mouth is KNC.

BTC compensation is fine with me too.

They promised all units would be shipped, didn't they? Not delivered (received)... So we should all have tracking numbers by the 15th at least. No tracking number, then compensation...

[The Avenger]

I think we should be given a 10% discount code or something. We can start the petition here and now.

Speak for yourself, don't even put that lame idea in their head.

The data centre people got BTC, we want BTC.

We are losing BTC = compensation in BTC.

They claim on their website the Jupiter is 550GH/s machine, so at that speed, can current mine 1.5BTC per day.

I think 1.5BTC per day late is fair compensation, (until the next difficulty change and that figure can be adjusted).

You promised delivery of ALL units by the 15th - twice (-> https://bitcointalk.org/index.php?topic=309391 ) - so put your money BTC where your mouth is KNC.

BTC compensation is fine with me too.

It's in their best interests to do this.

Otherwise, come 15th October, the chargeback storm is gonna hit them. It could destroy their credit line. And their ability to take credit card payments may be revoked.

They need to give us an update and accept to compensate customers who are going to have their unit shipped late at 1.5BTC/day (recalculated at next difficulty rise).

That's the professional thing to do. Accept their mistake. Admit their promised shipping deadline was nothing but wishful thinking. Ensure their customers are not losing out because of KNC's wishful thinking. Why should we lose out because they were unrealistic? After 11 days of production, they know exactly how many units they can produce a day and they already know to the day when they will ship the last units. But they refuse to update us, they keep their heads in the sand.

Look, if KNC accept they will offer compensation and come good on it, it will only make them look good. And I'm sure no one is going to start chargebacks if they are getting paid BTC for the lost mining days.

If they don't compensate their customers, they are going to look extremely bad.

Over to you KNC. Your customers, who paid you millions and gave you a business, await your response.

[Bitcoinorama]

According to yesterday's news release, 10-11-2013, they said that they have produced 700 units. So, starting from October 1st to 11th, that is 10 days. 700/10 = 70 a day at minimum.

Then we have to consider how many total units of any kind did they sell?

It must be around 4k maybe? what do you think?

It's a mega hardworking bunch of guys working as close to 24/7 as their bodies physically allow and unforeseeable issues will occur, the best resolution is to adapt fast and remain calm. Sam is still confident to hit 15th Oct. Chinese whispers and ballpark assumptions of 3,000+ orders are nowhere close, so that just generates FUD. There's actually approx a 1,000 units left. There has been over local 100 pick-ups (well 100 units picked-up), over 400 physically shipped, and a chunk dedicated to hosting.

 According to Bitcoinorama there were only 1k left  on the 9th,   and on the news letter they also said "This has been a very steep learning curve and we have adjusted the manufacturing process to be able to produce more boxes per day to try and catch up with the backlog."  so hopefully they made some major adjustments in the manufacturing process,    We will only see.

1,000 on the 9th, so 6 days from the 9th is their deadline. So, 1,000/6= ~166. They need to make at least 166 unit a day starting frmo the 9th and they were or are making, on average, only 70 a day. WTF.

More so, lets figure this out more, they had 1000 units to make on the 9th. They made 700 units by the 11th. Lets say that their original total units sold then was 1500 because that is a nice round number. That means they made 200 units in two or so days time or 100 units per day. (700 - (1500 - 1000) = 200)

That means this, they were making 70 units a day, on average, and now they are on their full operating power of 100 a day.

700 on the 11th leaves 800 left. That means 8 days from the 11th. That means they will make their deadline on the 19th unless they make 200 a day since the 11th or 2x their full capacity to make their 15th deadline.

so, they will finish their deadline by the 19th, but could they make it to the 15th or 16th or 17th?


I think i figured out their queue and shipping schedule down to the map and they didn't tell me anything.

You will get your miner shipped by the 19th for sure

but can you get it shipped by the 15th? lets see them up their production 2x


I THINK THIS IS THE FIGURES. IT MAKES SENSE, they sold 1500 units, their full production power is 100 a day.

they need to up their production at least 2x to 200 a day since the 11th, as time goes by they need to hire more workers by the 15th. Anyways, you will get your miner shipped by the 19th for sure.

Now, if they left room in the queue for 100 or 50 unit in case of contingency, then they sold 1400 units. Then they will have all their units shipped by the 18th, which is a friday.

Now what is going to happen to those people who got their units shipped after the 15th?

I think we should be given a 10% discount code or something. We can start the petition here and now.

I personally should be given a Mercury because, regardless what the other guy said, I am actually THE last one in the queue and wont get my unit until the 19th. 4 days means 500 dollar a day loss because I ordered countless jupiters.



I AM REALLY GLAD THE REMAINING QUEUE WAS ONLY 1000 instead of 3000 though. Thanks

They hadn't got to the Mercuries when he said that, so how many of that 1k are only one module? If they REALLY have 30 assembly stations (trolleys with a wood jig bolted on lol) they can easily do it ...depending on staff and working weekends.

I can't see it happening, I haven't believed much they have said for a while now. As for Bitcoinorama, I don't blame him for lying low, he can't do much about it and only takes flak for stuff he has no hand in. His posts were personal before, useful observations, not they have to toe th company line..big difference.

KnC have been appauling as far as communication is concerned unless they had something to crow about. Silence in general and "Wait and see" in reply to questions from customers from support.

The deal was rigs by 15th. Written large. I don't care if they were swimming in sweat all week and haven't changed their underpants or any of that sad rubbish...that's a result of their own bragging about what they can do and their inability to plan and carry it out. It doesn't impress me one bit that they made themselves a mountain to climb. If they kept us in the picture, which would cost a couple of minutes to do...things would be different.

One smallish courier van in the photos collecting units every day...that speaks volumes. I was expecting larger capacity trucks more often. That schedule alone means rigs sitting around for a day waiting for collection. You don't send a van if you're expecting 100s of large boxes...they won't fit.

Timmers, you can spread as much BS and FUD as you like, but don't you dare call me a liar. Ignored.

Also for the record you don't call courier services and state I would like a smallish van that just about fits everything and they guesstimate it. Think about it, really. They arrange a pick up time, approximately mid afternoon and arrived in a transit one day after a small lorry the day before. If they need more they bring another van. An alternative courier service is being looked into, but at the end of the day UPS or whoever else is used, now often outsource to local third party courier services on the ground at each end, whilst dealing with the cargo and customs element themselves at the connecting airports, so even if a different courier service is used, you're still likely to have the same people handling the goods physically at initial pick-up and finally delivery, on the ground, either end.

[jmevz]

I think we should be given a 10% discount code or something. We can start the petition here and now.

Speak for yourself, don't even put that lame idea in their head.

The data centre people got BTC, we want BTC.

We are losing BTC = compensation in BTC.

They claim on their website the Jupiter is 550GH/s machine, so at that speed, can current mine 1.5BTC per day.

I think 1.5BTC per day late is fair compensation, (until the next difficulty change and that figure can be adjusted).

You promised delivery of ALL units by the 15th - twice (-> https://bitcointalk.org/index.php?topic=309391 ) - so put your money BTC where your mouth is KNC.

BTC compensation is fine with me too.

It's in their best interests to do this.

Otherwise, come 15th October, the chargeback storm is gonna hit them. It could destroy their credit line. And their ability to take credit card payments may be revoked.

They need to give us an update and accept to compensate customers who are going to have their unit shipped late at 1.5BTC/day (recalculated at next difficulty rise).

That's the professional thing to do. Accept their mistake. Admit their promised shipping deadline was nothing but wishful thinking. Ensure their customers are not losing out because of KNC's wishful thinking. Why should we lose out because they were unrealistic? After 11 days of production, they know exactly how many units they can produce a day and they already know to the day when they will ship the last units. But they refuse to update us, they keep their heads in the sand.

Look, if KNC accept they will offer compensation and come good on it, it will only make them look good. And I'm sure no one is going to start chargebacks if they are getting paid BTC for the lost mining days.

If they don't compensate their customers, they are going to look extremely bad.

Over to you KNC. Your customers, who paid you millions and gave you a business, await your response.

An update every two days from here on in would suffice me, I expect one tomorrow since their last on the 11th. I have a feeling my August Mercury won't hit "In Progress" by the 15th, but all fingers crossed they're onto it!

[Sitarow]

I propose for each order to be sent after 15/10/2013 KnC Miner giving one unit of 100GH / s for free.

What happens if you have 3 day one orders that are in the #300 range and have yet to receive a tracking number for them?