Swedish ASIC miner company kncminer.com

[DPoS]

update for those that care..  I was able to get my dormant VRM running again and the ASIC chip now uses that die's 48 cores.  I believe is was a bit of lucky steps since I had that board on the near side of the a/c vent for a change and it was being chilled pretty cold while off for 30 minutes while I was testing 'mercury' & 'saturn' configurations with the other three.  Then on next start up of that board back in jupiter mode it came alive.  coincidence?  doubt it


also, for the few wondering how I auto-restart cgminer without crontab installed I made a thread

https://bitcointalk.org/index.php?topic=310634.msg3337175#msg3337175

[soy]

For the record:

Order #17XX - Paid on 6/9/13 - Status: In Progress (over a week)

With generic reply when asking about this (last week, reply recieved today)

We are working through the order queue as quickly as possible based on the payment dates of the orders. As soon as your order is fully produced and shipped a tracking number will be sent to the email address which was used to register for your account.

Regards,
Liam

They held off shipping to fix the "Caps blowing" issue. Your unit was likely getting assembled when they made this call.

Haven't heard many more stories about the caps blowing other than Anti-KnC people claiming the boxes blow up and cause nuclear fallout (lol) so shouldn't be much longer.

Yes, and it's the power supply's fault - or is it?  Designed to have a motherboard connected to the motherboard connector; a simple 2 pin jumper is commonly used instead; startup current is ramped up until voltage is attained; capacitors charged from a voltage take 5 time constants and 70.7% of the voltage is reached the first time constant so it way not linear but charge a capacitor with a constant current source and you get a perfectly straight charge plot right up to full voltage so a constant current source is used to charge a capacitor creating a linear ramp that they track increasing the output voltage until it's at the required voltage.  That capacitor charged from a constant current source does not have to reach 12 volts or even 3.3 volts, it can be a ramp from 0 to 1 volt and can be tracked to control the ramping up of current on the 12 volt line.  If the ramp is a capacitor charged from a constant current source on the 3.3 volt line, which has no load output load on the 3.3v line because a jumper is used on the motherboard connector and only the 5 volt and the 12 volt power supplly lines are used, then when you shut down the power supply and disconnect the connectors from the miner, the 3.3volts might remain on the 3.3 volt line of the motherboard connector and it the discharge of the capacitor with the ramped voltage depends on the 3.3v rail going to ground to reset the power supply wake-up 12 volt ramp current, then it's possible to plug that supply back in, flip on the on/off switch and hit the miner with un-ramped current, full current at wakeup, on the 12 volt line and in that instant the voltage goes way beyond 12 vdc.

They can take a power supply, a 2 pins jumper, and a test miner, add 3.3v to the 3.3v line on the motherboard connector with a couple of AA batteries, run the miner, shut it down, disconnect the turned off miner leaving the 3.3 battery volts between the 3.3v and ground on the mb connector, reconnect the power supply to the miner, flip on the power supply and look to see if a miner capacitor goes BANG.

Hell, if I were in the lab I say build a test rig with a peak detector on the 12vdc line and the battery 3.3v on the mb connector the test one of every major brand of power supply to see what the restart peak is on the 12vdc line.

+1 edited (perfectamene is my hallmark)

[Paladin69]

With the skyrocketing hashrate, the need to have a huge miner farm to mine effectively, and the excessive cost of  miners, one might compare such an investment to buying a Segway to collect deposit soda cans off the roadside and expect to pay off the debt faster than interest on the loan needed to buy the Segway.

Borrowing money to buy a miner would be the height of foolishness.

borrowing money to buy btc directly I think makes a lot more sense at this point.

People with November orders should seriously consider getting out unless KnC plans to do something for them.  Three more difficulty changes away before November people get their orders and the diff is looking like it will hit 450 million.

EDIT:  And according to what Sam just said to the guy being quoted below me...looks like that answer is "nothing will be done" for customers.

[The Avenger]

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply

Here you go:

First I’m sorry you feel the need to send such messages.
 
Secondly I will add that you will not receive any compensation for what you consider late delivery. Under the terms of sale you  agreed to. It’s clearly stated that delivery dates are for information only and are non-binding. We are still going to deliver your miners as fast as we can but we are not going to give compensation for any loses you think you have incurred.  
I may also draw your attention to the fact that you have agreed to a business to business purchase not a business to consumer purchase.

And I hope you drew to Sam's attention the interview he did for Bitcoin Insider - MONTHS after the KNC T&C's were written:
https://soundcloud.com/mindtomatter/e45-perspective-counts-lets

Where he said, and I quote:

"We're selling to the general public"
"We are selling fully functional devices, that anyone can come and buy"

I mean, I wouldn't necessarily call him a liar to his face, but if the cap fits and he wants to play dirty...

I'm beginning to believe that Sam and his henchmen will says anything to make sales and believe they can get away with it. We'll see

[Bargraphics]

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply

Here you go:

First I’m sorry you feel the need to send such messages.
 
Secondly I will add that you will not receive any compensation for what you consider late delivery. Under the terms of sale you  agreed to. It’s clearly stated that delivery dates are for information only and are non-binding. We are still going to deliver your miners as fast as we can but we are not going to give compensation for any loses you think you have incurred. 
I may also draw your attention to the fact that you have agreed to a business to business purchase not a business to consumer purchase.

That is the gist of it.

I'd be more interested in the email you sent to him for him to come to this reply hah

[Crypto_Cumbrian]

A bit of a Stupid Question.

Can anyone remember if the T&C's were displayed when completing an order. I have added to my cart (as a test) and got to proceed with payment and no terms and conditions are displayed.

Was there a (tick I agree box) after payment or when you click on payment type then continue.

Also did anyone get a copy of the T&C's attached with their completed order email.

[Paladin69]

Well, so much for customer service. I just got an answer from Sam regarding compensation and he basically told me to screw myself.

basically...?

post the reply

Here you go:

First I’m sorry you feel the need to send such messages.
 
Secondly I will add that you will not receive any compensation for what you consider late delivery. Under the terms of sale you  agreed to. It’s clearly stated that delivery dates are for information only and are non-binding. We are still going to deliver your miners as fast as we can but we are not going to give compensation for any loses you think you have incurred.  
I may also draw your attention to the fact that you have agreed to a business to business purchase not a business to consumer purchase.

And I hope you drew to Sam's attention the interview he did for Bitcoin Insider - MONTHS after the KNC T&C's were written:
https://soundcloud.com/mindtomatter/e45-perspective-counts-lets

Where he said, and I quote:

"We're selling to the general public"
"We are selling fully functional devices, that anyone can come and buy"

I mean, I wouldn't necessarily call him a liar to his face, but if the cap fits and he wants to play dirty...

I'm beginning to believe that Sam and his henchmen will says anything to make sales and believe they can get away with it. We'll see

To be fair they are the only company that is allowing refunds right now.  And you can chargeback your credit card for October if you wish.

I think people should be getting btc directly...the price is about ready to explode again.  You can get more coins at these lower prices than mining for them.

[NetTime]

The price had better explode.  Those of us with Jupiters need to climb out of a $7000 hole.

[Puppet]

The price had better explode.  Those of us with Jupiters need to climb out of a $7000 hole.

Ah dont panic. If it doesnt work out with KnC, just try with hashfast. Get some "miner protection" while you're at it, and order some cointerra's just to be sure. You know the saying; if you're in a hole, dig deeper



ex-miners and bitcoin holders like myself thank you for your sacrifice in making our network more secure!

[coldbreeze16]

Already at 800th page, expect firmware 0.96 to do black magic and take hash rate to 800+ haha

[RoadStress]

Already at 800th page, expect firmware 0.96 to do black magic and take hash rate to 800+ haha

Will donate 1BTC to charity if that happens!

[btc_uzr]

In case you wonder how to change the time on your miners, there's a magic env-var called 'TZ'

connect onto your miner through ssh

Code:

echo $TZ
date

then set it for example to GMT

Code:

TZ=GMT
echo $TZ
date

further details:
http://lists.uclibc.org/pipermail/uclibc/2002-August/004010.html
http://www.gnu.org/software/libc/manual/html_node/TZ-Variable.html

[soy]

The price had better explode.  Those of us with Jupiters need to climb out of a $7000 hole.

Ah dont panic. If it doesnt work out with KnC, just try with hashfast. Get some "miner protection" while you're at it, and order some cointerra's just to be sure. You know the saying; if you're in a hole, dig deeper



ex-miners and bitcoin holders like myself thank you for your sacrifice in making our network more secure!

There's a brown to the lower dirt there.  From NY, the dirt on LI, except at the shore or out east, was a deep rich dark soil loaded with earthworms.  Early in this planet's history there was a collision with another, smaller, planet and the moon was formed.  I'm convinced the dirt down here in the south is from that alien planet.  It's red as Mars, lies dense as red brick, and has a thin layer of top soil completely unlike anything on LI.  This has to be alien what I'm living on.  What's up north is the real earth.

[coldbreeze16]

Already at 800th page, expect firmware 0.96 to do black magic and take hash rate to 800+ haha

Will donate 1BTC to charity if that happens!

Donate to ckolivas instead to write a better cgminer driver for knc product and replace the blotchy, buggy and blasphemous shit sam and co call as firmware

[Paladin69]

The price had better explode.  Those of us with Jupiters need to climb out of a $7000 hole.

Ah dont panic. If it doesnt work out with KnC, just try with hashfast. Get some "miner protection" while you're at it, and order some cointerra's just to be sure. You know the saying; if you're in a hole, dig deeper



ex-miners and bitcoin holders like myself thank you for your sacrifice in making our network more secure!

I'm sure you're happy you got yours.  How nice for you.

[Puppet]

There's a brown to the lower dirt there.  From NY, the dirt on LI, except at the shore or out east, was a deep rich dark soil loaded with earthworms.  Early in this planet's history there was a collision with another, smaller, planet and the moon was formed.  I'm convinced the dirt down here in the south is from that alien planet.  It's red as Mars, lies dense as red brick, and has a thin layer of top soil completely unlike anything on LI.  This has to be alien what I'm living on.  What's up north is the real earth.

Sounds like SR closure didnt prevent you from scoring...

[Bargraphics]

There's a brown to the lower dirt there.  From NY, the dirt on LI, except at the shore or out east, was a deep rich dark soil loaded with earthworms.  Early in this planet's history there was a collision with another, smaller, planet and the moon was formed.  I'm convinced the dirt down here in the south is from that alien planet.  It's red as Mars, lies dense as red brick, and has a thin layer of top soil completely unlike anything on LI.  This has to be alien what I'm living on.  What's up north is the real earth.

Sounds like SR closure didnt prevent you from scoring...

LOL "Ultisols"

[Gyrsur]

The price had better explode.  Those of us with Jupiters need to climb out of a $7000 hole.

Ah dont panic. If it doesnt work out with KnC, just try with hashfast. Get some "miner protection" while you're at it, and order some cointerra's just to be sure. You know the saying; if you're in a hole, dig deeper



ex-miners and bitcoin holders like myself thank you for your sacrifice in making our network more secure!

calculate always with a future price of $1000/BTC and your pain in the ass is gone. realy no joke. it works for me!  

[ujka]

A bit of a Stupid Question.

Can anyone remember if the T&C's were displayed when completing an order. I have added to my cart (as a test) and got to proceed with payment and no terms and conditions are displayed.

Was there a (tick I agree box) after payment or when you click on payment type then continue.

Also did anyone get a copy of the T&C's attached with their completed order email.

On the bottom of the last page (Review and Place Order) there is a check box:

I have read and agree to the terms and conditions. Click here

That 'Click here' links to T&C.
There was no attached T&C in my order email.

[timmmers]

Orama,
There is nothing that you or I can say that will change the truth.  It is what it is.  The truth is that this thread is the primary conduit for the expression and resolution of issues in the KNC community.  While OrSoc's contribution to this endeavor has been an extreme success, KNC's contributions have been almost exclusively failiures.

Some of these are:
Sam's misguided estimation that 100% of us can't find our asses with both hands.  He imagines a market for those who want a turnkey, idiot proof mining machine no matter how long it takes.  Very few of us fit that profile.
Total ignorance of repeated requests to 'just ship the boards'.  We'll join in and help make them work.  (That pesky open source thing).

Then, there are the one's he might admit:
Shipping assembled top-heavy fans despite strong warnings.
Light crushed boxes save the machine theory.
Underpromise means maintain radio silence.
Over deliver means whatever you want it to mean, subject to change at will.
The only real value that he has to sell is the asics and controller boards.  He would have nothing but elated customers if he would just sell and support them.  Forget the cases, assembly, hosting, especially the pool.  These have all created nothing but ill will.
Most of all, he doesn't realize that the people in this forum are the source of his millions.  We put him in that spot and we can take him out.

My 2 cents

While I know this isn't the standard case, I did in fact receive my Jup on 10/4 and it has been running flawlessly ever since.  Right now, it is hashing at 540gh/s on average on bitminter.  Thats far over what I originally 'reserved' back in April...  Something like 2x the speed.  I would not hesitate to order from this company again in the future.  Mining is a zero sum game, any additional unit that is shipped results in me losing bitcoins.  Why do you think people aren't lining up to sing praise for the organization?

Well that's good for you, really I'm happy for you.

How would you feel if your rig was delivered in Nov at the same time as the people who ordered expecting Nov delivery at a huge discount?
That's already too close for comfort and more likely than not for me.

Why did KnC reduce the price for Nov delivery? Well that's the reason I and all customers promised delivery by tomorrow but not likely to get anything this week or even this month are fucking annoyed. Also the reason for their silence, because like a 5yr old fearing scolding when he's done wrong they have fuck all to say to defend their trainwreck. (Except a little futile goalpost moving).